Jessica Claire
, San Francisco, CA
Home: (555) 432-1000 - Cell: - - -
Professional Summary


Enthusiserver eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • Self-confidence
  • Self-direction
  • Self-confident
  • Self-starter
  • Self-motivated professional
  • Hard working and self-motivated
  • Self-sufficient
  • Self-motivated work ethic
  • Skilled housekeeper
  • Staff management
  • Data collection and analysis
  • Creative merchandising
  • Sales and marketing
  • Coding
  • Picking and processing
  • Inbound and outbound calling
  • Order fulfillment
  • Payment collection and processing
  • Pricing tool development
  • Scheduling
  • Training and presentations
  • Food running
  • Appointment scheduling
  • Invoice and payment processing
  • Public relations
  • Menu memorization
  • Vendor returns processing
  • Detail oriented
  • Order taking
  • Order picking
  • Drywalling
  • Product knowledge
  • Customer relations
  • Assembly procedures
  • User training
  • POS systems
Work History
02/2015 to 10/2019
Self employed Head Housekeeper Landry's Anaheim, CA,

• led

10/2009 to 05/2016
Server/bartender Mars Fremont, NE,
  • Monitored guests for intoxication and immediately reported concerns to management
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers
  • Checked identification to enforce age requirement for alcoholic beverages
  • Greeted and maintained relationships with regular customers
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Prepared beverages and filled food orders for customers
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount]
  • Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant
  • Served needs of more than [Number] customers in busy [Type] environment
02/1996 to 03/2005
Shift manager Huck Chevron Gas Station And Foodmart City, STATE,
  • Produced regular [Type] and [Type] reports to evaluate performance, adjust strategies and maintain agile, sustainable operations
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
  • Achieved substantial [Result] by using market expertise and business knowledge to make proactive decisions
  • Trained and mentored new employees to maximize team performance
  • Kept employees operating productively and working on task to meet business and customer needs
  • Tracked receipts, employee hours and inventory movements
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas
  • Managed schedules, accepted time off requests and found coverage for short shifts
  • Drove remarkable revitalizations of [Type] and [Type] operations to bring about exceptional [Type] results
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
  • Exercised composure under pressure and in escalated customer service scenarios
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
  • Regularly checked building to confirm maintenance and cleaning met code and regulations
Expected in 06/2000
Basic: General Literature
Oldham County High School - Buckner, KY

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • Oldham County High School

Job Titles Held:

  • Self employed Head Housekeeper
  • Server/bartender
  • Shift manager


  • Basic

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: