LiveCareer-Resume

self employed resume example with 13+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Websites, Portfolios, Profiles
  • www.cgrovepr.com
  • roxyscakesupplies.shop
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks and training with the skills that are taught. Motivated to learn and grow

Skills
  • Providing Feedback
  • Outbound Calls
  • Scripting Languages
  • Microsoft PowerPoint
  • Customer Satisfaction
  • G-Suite
  • Multitasking Abilities
  • Active Listening
  • MS Office
  • Data Acquisition
  • Word Processing
  • Data Input
  • Efficient Data Entry
  • Inquiry Response
  • Truck Cab Computer Operation
  • Customer Relationships
  • Minor Maintenance
  • Process Monitoring
  • Safety and Emergency Equipment
Work History
06/2018 to Current Self Employed Lb&B | Windsor Mill, MD,
  • Designed graphics for website decoration and layout.
  • Maintained websites for branches of CGrove LLC.
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Delivered services as web developer, designer, application specialist and webmaster, acting as project manager for platform transition.
  • Chose domain names, completed registrations and maintained website and web hosting account.
  • Added shopping cart, streaming video files and "Try Before You Buy" service to promote games.
  • Managed website projects for service-based business.
10/2019 to 03/2021 TuID Regal Cars | Joplin, MO,
  • Created ID processing site for medical IDs in Puerto rico.
  • IDs where then processed and sent to PR Department of health for approval.
  • Medical Recommendations sent to qualified Doctors for assessments for medications.
  • Liaison between Doctors and patients if additional information was needed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Compiled data and reviewed information for accuracy prior to input.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Identified data entry errors and reported to necessary departments.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Served customers and followed outlined steps of service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
04/2012 to 03/2018 Truck Driver Woody Bogler Trucking Company | City, STATE,
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maximized load safety by balancing, securing and weighing products.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Transported hazardous materials and oversized shipments without incident.
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
  • Verified hazardous material product descriptions and determined any discrepancies in paperwork.
09/2001 to 06/2004 Customer Service Representative SprintPCS /Spherion | City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
Education
Expected in to to | Airport Operations Inter American University of Puerto Rico Bayamon, Bayamon, PR GPA:
  • Continuing education in Aviation Administration

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Resume Overview

School Attended

  • Inter American University of Puerto Rico Bayamon

Job Titles Held:

  • Self Employed
  • TuID
  • Truck Driver
  • Customer Service Representative

Degrees

  • Some College (No Degree)

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