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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Consultant with excellent client oversight, issue resolution and presentation skills. Highly effective at juggling multiple tasks and projects.

Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.

Skills
  • Bookkeeping
  • Business Development
  • Customer service
  • Filing
  • Inventory
  • Excel
  • Office
  • Word
  • Quick Books
  • Administrative support
  • Marketing and advertising
  • Database Management
  • Network Development / Operations
  • Team Leadership & Development
  • Client Relationships
  • Processes and procedures
  • Analysis & Evaluation
  • Project Management
  • Budgeting /Financial Planning
  • Recordkeeping
  • Financial Reporting
  • Account Reconciliation
  • Balance Sheets
  • Accounting Systems
  • Bank Reconciliation
  • Superior attention to detail
  • Budgeting
  • Exceptional organization
  • Financial Management
  • Office administration
  • Meeting minutes
  • Spreadsheet management
  • Travel Administration
  • Routing Mail
  • Transporting Files
  • Report Development
  • Program Files Maintenance
  • Organizing Mail
  • Faxing Paperwork
  • Document Conversion
  • AR/AP
  • Letter preparation
  • Business administration
  • Employee training and development
  • Marketing
  • Records management
  • Multi-line Telephone Systems
  • Package routing
  • Payroll and budgeting
  • Customer and client relations
  • Scheduling
  • Mail handling
  • Relationship building
  • Social media knowledge
  • Documentation and reporting
  • Employee timesheet processing
  • Mail distribution
  • Credit and collections
  • Travel coordination
  • Travel planning
  • Workflow planning
  • Invoice Processing
Education
Sutherlin High School Sutherlin, OR Expected in 06/2006 High School Diploma : - GPA :
  • Awarded CAM- Certificate of Advanced Mastery in English
Work History
J. Arrant Consulting LLC - Self Employed
City, STATE, 01/2020 - Current
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Identified all accounting errors by developing cross-referencing databases.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Calculated deductions and processed payroll for employees.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reported financial data and updated financial records in ledgers and journals.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Maintained and processed invoices, deposits and money logs.
  • Verified postings to ledgers to confirm accurate entry and account balances.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Verified accurate recordkeeping processes, reducing financial inconsistencies.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Scheduled office meetings and client appointments for staff teams.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Executed record filing system to improve document organization and management.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Created detailed expense reports and requests for capital expenditures.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Tracked detailed hours and expenses for each project.
  • Provided updates to all stakeholders on key milestones for projects.
Sutherlin Drug - Floor Manager, Assistant Office Manager and Hiring Manager
City, STATE, 03/2004 - Current
  • The 10 years prior I worked the front end of the store working my way to becoming manager.
  • I completed a Transition to Supervisor class through Fred Pryor Seminars in Eugene.
  • Proficient in Quick Books, Word and Excel.
  • I completed a Quick Books Class at the UCC Small Business Development Center in Roseburg.
  • I Have built great relationships with my customers over the years, great customer service has been a priority in my career.
  • I have been sent on several business trips to Seattle and Portland to purchase giftware for the store over the years.
  • My first trip was when I was 18 Years old.
  • I am also up to date on my FWAA (Fraud, waste and abuse) Certification and HIPPA (Health Insurance Portability and Accountability Act), Managing the front end of the store, assigning tasks to employees and writing the schedules.
  • Order inventory for the front end including OTC (over the counter) products and giftware.
  • Along with the ordering I also decorate and design all of our giftware section.
  • I have also worked with our Pharmacy reps to do product resets in our OTC sections.
  • I am in charge of our in-store charge accounts and work in the billing department.
  • I run payroll for the store and the daily deposits which include balancing the store bank accounts, entering sales for each day and entering the transactions into the computer.
  • I am a signer on the store checking account and pay bills as well as have a credit card for store purchases and bills.
  • I oversee the employee and store files as well.
  • Answer phones, run cash register, take care of the store change fund and order uniforms and supplies needed.
  • I run the Facebook page and website for the store.
  • I have also done a live radio ad and had one of my displays featured in our local newspaper.
  • Run the pharmacy window/helping sign out prescriptions to customers, scanning original prescriptions documents to the computer for pharmacy records and delivering prescriptions.
Sutherlin Drug - Cashier, Floor Manager/Assistant Office Manager
City, STATE, 03/2004 - 01/2020
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored security and handled incidents calmly.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
Sutherlin High School - Floor Manager/Assistant Office Manager
City, STATE, 01/2003 - 01/2006
  • High school diploma).
  • Junior and Senior year of high school I did an Internship in the front office of the school and in Student Services.
  • Duties were running front office while the office manager was at lunch, answering phones, checking students in, calling to classrooms with notices, etc.
  • Duties in Student Services included filing confidential student records, delivering notes to classrooms, shredding files, and helping with any other duties needed in office.
  • Graduated with CAM for English.
  • I Volunteered for the Miss Outstanding Teen Pageant for Douglas County.
  • For 3 years I was a hostess for the pageant, helping the girls prepare for interview, help pick out dresses, attend each practice for support and input.
  • I was behind the scenes pageant night helping the girls change to each outfit and be their support.
  • I volunteered for the Douglas County Cancer Services Tea & Fashion show.
  • For 2 years I helped coordinate the fashion show, I contacted the models, coordinated times to pick out outfits for the show.
  • The day of I made sure the models were comfortable and on stage with the correct outfits.

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Resume Strength

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  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Sutherlin High School
Job Titles Held:
  • Self Employed
  • Floor Manager, Assistant Office Manager and Hiring Manager
  • Cashier, Floor Manager/Assistant Office Manager
  • Floor Manager/Assistant Office Manager
Degrees
  • High School Diploma