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Security Specialist Resume Example

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SECURITY SPECIALIST
Summary

As an Assistant Operations Manger and Executive Protection Specialist's, i am driven to help business leaders implement and enforce successful policies promote service and operational excellence. Highly experienced with best practices and regulatory requirements. Excellent sense of operations knowledge and leadership skills. Highly driven at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Skills
  • Bilingual
  • Employee supervision
  • Training and mentoring
  • Supervision and training
  • Team building
  • Communications
  • Team management
  • Operational improvement
  • Project organization
  • Planning and coordination
  • Security systems
  • MS Office
  • Problem resolution
  • Relationship development
  • Business operations
  • Executive Protection
  • Supervision
  • Process improvement
  • Inventory management
  • Customer service
  • Administrative support
  • Organization
  • Plan assessment
  • Checklist updating
Education and Training
Bachelor of ScienceWayne State UniversityCity,State,Criminal Justice, 06/2020
Bachelor of ScienceWayne State UniversityCity,State,Political Science, 06/2020
High School DiplomaRoyal Oak High SchoolCity,State,06/2011
Experience
Company NameSecurity Specialist | City, State11/2020 to Current
Company NameAssistant Operations Manager | City, State02/2020 to 10/2020
  • Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
  • Coached employees to work together to carry out daily functions and meet service objectives.
  • Directed team members to provide exceptional service to all guests and vendors, maintaining professional relationship of established business.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
  • Built schedules, tracked hourly employee time and completed bi-weekly payroll for employees.
  • Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
  • Conducted quality control inspections of work to monitor and resolve problems.
  • Developed, implemented and updated departmental policies and procedures to meet business objectives and goals.
  • Recruited, hired and evaluated qualified personnel resulting in top-notch operations and customer satisfaction.
  • Scheduled staff to assign shifts, meet daily operational needs and achieve productivity goals.
Company NameExecutive Protection Specialist | City, State02/2019 to 10/2020
  • Provided Executive Protection for the Democratic candidates for the 2020 Democratic Debates in Ohio.
  • Provided Executive Protection for the Jews community, the Islamic community, and the NAACP Organization.
  • Consulted with architects, owners and tenants to advise on applicable codes and plan appropriate corrections.
  • Inspected buildings for overall safety and compliance with codes, reporting violations and monitoring corrective actions.
  • Recommended options such as improved materials and equipment upgrades to help organizations protect people and property from hazards.
  • Met with clients to discuss options, evaluate site conditions and outline plans.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Created agendas and communication materials for team meetings.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at facilities.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Evaluated credentials of personnel and provided temporary badges to visitors.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Monitored building access and identified all officials and employees before authorizing entrance.
Company NameSecurity Guard | City, State09/2018 to 02/2019
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Monitored premises and recorded all activity in daily officer report for submission to at close of shift.
  • Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
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Resume Overview

School Attended

  • Wayne State University
  • Royal Oak High School

Job Titles Held:

  • Security Specialist
  • Assistant Operations Manager
  • Executive Protection Specialist
  • Security Guard

Degrees

  • Bachelor of Science
    Bachelor of Science
    High School Diploma

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