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SECURITY OFFICER I Resume Example

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SECURITY OFFICER I
Summary
Decorated former Marine and a highly organized, take charge Security professional with 14 years of military experience and 20 years of security/Customer service experience. Strong supervisory, problem solving and decision making skills with the ability to develop, implements and supervises effective action plans. A strong team leader committed to detail and doing the job right while completing all projects. Possessing strong communications skills; experience in leading diverse groups of people under a variety of conditions; superb problem solving and multi-tasking skills; and a strong work ethic.
Experience
SECURITY OFFICER I, 10/2011 － 05/2014Memorial Hospital, University of Colorado Health － Colorado Springs, CO
  • Level 1 Security Officer in area's largest hospital setting.
  • Responsible for the safety and security of hospital staff, employees and Patients.
  • Responsible for the physical security of on campus facilities and several out building locations.
  • Specific security training attention for duties in emergency room operations with use of metal detector technology, search skills to secure the safety of incoming Patients guests and staff.
  • Formal certified training in: Pressure Point Control Tactics (PPCT), Defensive Tactics (DT), Hazardous Material (HazMat) Operations for First Receivers, Heavy restraint Quick Release (HQRR) Restraint Basic Course, Crisis Prevention Institute (CPI) course, Red Cross First Aid/CPR/AED/Child and Infant CPR, Taser operations and deployment, Oleoresin Capsicum Aerosol Training (OCAT) and The International Association for Healthcare Security & Safety (IAHSS) Basic Officer Course completed and certification.
10/2008 － 10/2011
  • Dedicated full time Parent.
SECURITY SHIFT SUPERVISOR, 05/1997 － 10/2008Denver Museum of Nature and Science － Denver, CO
  • Regularly supervised a team of security officers in operations that provided physical and technological security to guests, staff, collections and facilities.
  • Ensured the effective conduct of physical security checks of museum spaces, alarmed collections and public areas.
  • Supervised security officer's daily activities, additional event security officers, contract security personnel and Police assigned to special events.
  • Conducted pre-shift and supplemental security officer briefings.
  • Evaluated security officer performance and wrote performance reviews.
  • Sustained effective lines of communications with security officers and staff to identify and resolve personal conflicts and problems.
  • Investigated complaints of alleged misconduct and general complaints of wrongdoing on museum premises.
  • Interview persons involved, collected data and created written reports.
  • Determined whether complaints and information needed referral to law enforcement and referred offenses to appropriate authorities.
  • Professionally interfaced with police, state & federal law enforcement agencies and fire departments during emergencies.
  • Trained security officers in investigating and creating written reports of infractions.
  • Trained security officers in, and responded to, medical emergencies both minor and life threatening.
  • Supervised responses to emergencies and the hands on training of security officers during those emergencies.
  • Trained security officers in, and conducted, the maintenance of all daily logbooks.
  • Maintained constant communications with senior supervisors.
TECHNICAL SECURITY MANAGEMENTPHYSICAL SECURITY MANAGEMENT
  • Trained security officers in, and conducted, physical security sweeps of museum facilities, office areas, conference areas, exhibits, public access areas, and secured collections areas.
  • Trained security officers in, and monitored, observation of crowds during peak visiting hours and special exhibits or events.
  • Supervised the protection and movement of artifacts to and from collection points & exhibits.
  • Supervised the training of security officers and the operations of the Fire Command Center which housed the museum wide infrared and hard wired alarm systems, closed circuit camera monitoring systems, fire detection and suppression systems, and the digital magnetic badge access systems.
  • Troubleshot various system errors & quickly resolved issues when necessary.
  • Trained security officers in the proper use of radio communications equipment.
  • Supervised security officers serving in a centrally located location for staff and the public to access services such as first aid and to seek general assistance.
  • Trained and supervised security officers in accepting and addressing guest complaints, determining and executing a professional response and ensuring a satisfactory resolution.
  • Maintained strict adherence to museum media policies.
SECURITY SYSTEMS/CCTV INSTALLER, 08/1996 － 10/1996Business Watch － Minneapolis, MN
  • Conducted the required audio recordings of active senate legislative sessions for use by the public and for archival purposes.
  • Assisted visitors and media with information, directions, and conduct during sessions.
  • Served as a visible point of contact for media representatives and directed them to established areas for inquiries and press conferences.
  • Provided additional general assistance for Senate offices, as needed, when not in session.
  • Conducted inspections and evaluations, for businesses, and proposed recommendations and solutions for the installation of hard-wired and infrared access alarm and closed circuit television monitoring systems.
  • Conducted the installation of entry/access and infrared motion detection systems, and the cabling of CCTVs to monitoring and recording devices.
SECURITY OFFICER, 08/1995 － 06/1996Suquamish Clearwater Casino － Suquamish, WA
  • Conducted physical security rounds of gaming center, cash counter, bingo parlor, parking lot and office areas.
  • Conducted observation and protection of staff, guests and gaming equipment.
  • Responded, with fellow security officers, to disturbances between guests and staff and, if warranted, removed guests from the premises.
  • Established liaison with local police agencies when needed.
  • Utilized and monitored communications with standard two-way radios.
  • Provided information via security communications system and facilitated the transferring of requests to the appropriate department.
  • Assisted in the safe and secure conveyance of large sums of money and gaming equipment.
SECURITY OFFICER, 09/1992 － 06/1995Denver Museum of Natural History － Denver, CO
PHYICAL SECURITY
  • Conducted physical security sweeps of museum property and facilities, parking lot and exhibit areas to include office spaces and artifact storage areas.
  • Observed guest flow and maintained critical crowd control for safety and fire regulations.
  • Maintained observance of crowds and access points within the museum during special events.
  • Received and investigated complaints of alleged assault, stolen property, harassment, employee and guest misconduct, lost children, and guest grievances, on museum property including auto break-ins, accidents, and general complaints.
  • Interviewed persons involved, collected pertinent data and created written incident reports.
  • Determined whether complaints and information needed referral to law enforcement and referred offenses to appropriate authorities.
  • Professionally interfaced with police agencies, state law enforcement agencies, fire departments and federal law enforcement agencies during emergencies.
  • Verbally briefed, and forwarded incident reports, to senior security personnel.
  • Responded to medical emergencies, both minor and life threatening as well as facilities emergencies such as power failures and major maintenance issues.
  • Maintained all daily logbooks for the Fire Command Center and main security post.
TECHNICAL SECURITY, 09/1983 － 09/1992
  • Conducted the operations of the Fire Command Center, which housed the museum wide infrared, and hard-wired access alarm systems, closed circuit digital camera monitoring systems, fire detection and suppression systems, fire interface system, Freon monitoring system, and emergency backup power systems.
  • Troubleshot various systems errors, quickly assessed required corrective actions, and notified appropriate personnel.
  • Conducted standard radio monitoring and communication transmissions.
  • Maintained a centrally located and visible presence for staff and the public to access needed services such as first aid, liaison, and communications to specific museum departments and personnel and to provide general assistance.
  • Accepted and addressed guest complaints, evaluated situations, determined and executed a professional response and ensured a satisfactory conclusion.
  • Ensured strict adherence to museum media policies.
  • ACCOMPLISHMENTS Served as Duty Officer for Central post and receiving Officer of a bomb threat directed at Federal Judges attending a dinner.
  • Effectively maintained composure and collected vital data from the caller.
  • Obtained First Aid, First Responder, and CPR certifications.
  • Reenlisted to active duty 09/83 and assigned to IHAWK Missile Systems Operator, transition, and fire control Course 10/83-02/84 in Ft Bliss, TX.
  • Promoted to Sergeant in 1986 assigned to the Crew Chief/Fire Control Intercept Officer position.
  • Assisted in the testing, and evaluation of all upgrades, and advancements to the Raython IHAWK Air Defense System.
  • Conducted numerous classes and provided instruction and intelligence briefs in support of operations abroad During Operation Desert Shield I was part of the first Marine Battalion in Saudi Arabia and provided air defense support to the troop buildup.
  • During Combat Operations in Desert Shield/Desert Storm, I designed and implemented the perimeter security of our site and appointed the Non-Commissioned Officer in Charge of sector/perimeter security from 09/91-05/92.
  • Released from active duty because of congressionally appointed reduction in forces 09/92.
  • Received an Honorable Discharge.
  • ACCOMPLISHMENTS Completed the Marine Corps Non-Commissioned Officer's School, May/June 1985.
  • Successfully secured, aboard a U.S.
  • Naval Vessel, a IHAWK Missile Firing Unit for deployment overseas.
  • Completed Unit Embarkation Assistants course and assigned as a Unit Embarkation Non-Commissioned Officer 09/89.
  • Completed the Staff Non-Commissioned Officer's Non-Resident Course.
  • Decorations include Navy Unit Commendation, Meritorious Unit Commendation, Southwest Asia Service Medal, Kuwait Liberation Medal, Good Conduct Medal 3rd Award, and weapons qualifications badges.
01/1979 － 01/1980USMC Communication Center
01/1983 － 01/1985USMC NCO School
01/1989USMC Embarkation Assistants
09/1979 － 09/1992United States Marine Corps PRIVATE FIRST CLASS
  • TO CORPORAL Various duty locations worldwide Graduated from Recruit Training in 1979 and assigned to Communications Center Operator, Communications Electronics Course in 29 Palms, CA.
  • Assigned Secret security clearance for the execution of communications duties in December 1979.
  • Graduated in April 1980 and assigned to various commands from battalion to headquarters command level in both air wing and service support elements.
  • Received Honorable Discharge 09/82.
  • ACCOMPLISHMENTS Assigned to ship's company, communications center, USS Okinawa while assigned to duty in Okinawa, Japan.
  • USS Okinawa was a Flagship with the closest US Task Group, in the Pacific, tasked to respond to the Presidential assignation of Egyptian Anwar Sadat.
  • Decorations include Marine Corps Expeditionary Medal, Good Conduct Medal and weapons qualifications badge.
  • While serving in the inactive Reserves, called to duty to supplement active duty Marine Communicators in support of Team Spirit, Korea.
  • Became the only qualified tactical communications van operator for the unit I was assigned, and contributed, to the accomplishment of the unit's mission.
Education
04/97Minnesota State Senate － St. Paul, MNCompletion Certified Protection Officer Course (CPO) through International Federation of Protection Officers (IFPO) Sergeant at ArmsPHYSICAL SECURITY Conducted the physical security of the Senate floor and of the Senators during active session and during various committee meetings in which State Senators attended. Conducted access control of chamber entrances during active sessions. Maintained observation of public seating galleries and responded in the event of disturbance. Liaised, and cooperated, with Capitol Security to provide security for Senate office spaces.
Skills
audio, backup, Basic, cabling, interpersonal communication, oral, CA, conferences, CPI, CPR, customer service, digital camera, Electronics, special events, Firing, First Aid, information technology, instruction, law enforcement, managing, meetings, access, money, office, weapons, Navy, Naval, peak, performance reviews, personnel, camera, Police, policies, press, Quick, radio, receiving, recording, Safety, security clearance, television, upgrades, written
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Resume Overview

Companies Worked For:

  • Memorial Hospital, University of Colorado Health
  • Denver Museum of Nature and Science
  • PHYSICAL SECURITY MANAGEMENT
  • Business Watch
  • Suquamish Clearwater Casino
  • Denver Museum of Natural History
  • USMC Communication Center
  • USMC NCO School
  • USMC Embarkation Assistants
  • United States Marine Corps PRIVATE FIRST CLASS

School Attended

  • Minnesota State Senate

Job Titles Held:

  • SECURITY OFFICER I
  • SECURITY SHIFT SUPERVISOR
  • TECHNICAL SECURITY MANAGEMENT
  • SECURITY SYSTEMS/CCTV INSTALLER
  • SECURITY OFFICER
  • PHYICAL SECURITY
  • TECHNICAL SECURITY

Degrees

  • Completion Certified Protection Officer Course (CPO) through International Federation of Protection Officers (IFPO) Sergeant at Arms

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