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Sector Leader Resume Example

Resume Score: 80%

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SECTOR LEADER
Profile

Results-driven sector lead with a wide range of experience in product management, client relationship management, service delivery management, implementation management, financial management, business development, agile and digital transformation. Prior experience includes architecting, designing, developing, coding, testing and implementing business technology solutions. My experience includes:

  • Over two (2) years of experience as the New Jersey public sector leader in charge of a diverse portfolio of projects with combined revenue of over 100 million dollars.
  • Over two (2) years of experience in P&L management.
  • Five (5) years of experience serving as Director of Consulting Services for the fifth largest IT Consulting Company in the world.
  • Over five (5) years of experience managing large scale concurrent agile projects.
  • Over five (5) years of experience coaching and mentoring agile teams
  • Over seven (7) years of experience managing large scale enterprise projects utilizing PMI and CMMI methodologies.
  • Over fourteen (14) years of experience supporting large scale digital transformation initiatives.
Skills
  • Agile Transformation
  • Digital Strategy and Transformation
  • Technical Leadership
  • Technology Road-mapping
  • Account Management
  • IT Project Management
  • Business Process Improvement
  • Financial Management
  • Machine Learning: Business Strategy/Implementation
  • P&L Management
  • Negotiation and persuasion
  • Interpersonal skills
  • Strategic initiatives
  • Account planning
  • Budget development
  • Object-Oriented Analysis and Design
  • Object-Oriented Programming
  • C++, C#, JAVA, Python, PLSQL
  • IoT
  • Cloud Computing
Experience
Sector Leader / New Jersey Public Sector at CGI - Trenton, New Jersey01/2018 - Current

Leading a highly skilled and cross-functional team of IT professionals that deliver world-class IT services to the State of New Jersey and managing a portfolio of IT projects with combined revenue of over 100 million dollars.

These projects include:

  • Enterprise Resource Planning (ERP): An end to end Financial Management, Performance Budgeting, Human Resource Management, and Procurement system.
  • Sandy Integrated Recovery Operations Management Systems (SIROMS): A large scale fully integrated cloud solution helping the New Jersey government in planning, budgeting, distribution and execution of disaster recovery initiatives. Through SIROMS, the state has distributed nearly 3 billion in recovery funds and has served over 30 thousand homeowners and businesses.
  • New Jersey Environmental Management System (NJEMS): A large Scale environmental permitting and management system that has helped the state process over 1.2 million permits, regulate over 18 million equipment, receive over 1 million online submissions and process over 1.8 billion dollars in the past 10 years alone.
  • Registration and Inspection Management System (RIMS): An end to end Registration and Inspection Management system that has helped the state in regulating commercial entities for fire, elevator and housing safety.
  • Enterprise Content Management System (SOVERA): A fully integrated ECM system that has helped the State University Hospital with effective management, organization, and delivery of millions of sensitive documents

Day to day activities include:

  • Leading and coaching a diverse team of more than 60 highly skilled cross-functional IT professionals.
  • Performing Monthly, Quarterly and Yearly budgeting, revenue forecasting, revenue recognition and overall P&L management of the New Jersey Account.
  • Working with senior leadership and the business development team to develop strategies and goals for achieving organic and sustainable growth.
  • Working with C-Level Client executives to achieve operational efficiency through digital and agile transformation.
  • Cultivating and developing customer relationships to enable sustained revenue growth.
  • Acquiring new business and driving revenue streams by providing cutting-edge services to clients.
  • Devising and optimizing strategies for handling corporate communication, program operations, and key projects.
  • Developing and enhancing account development strategies in collaboration with internal leaders and partners .
Engagement Manager, New Jersey Department of Environmental Protection / NJDEP, Account at CGI - Trenton, New Jersey06/2015 - Current

As an Engagement Manager for CGI's NJDEP Account, I am responsible for fostering and maintaining healthy relationship with key client executives and successfully delivering multiple mission-critical and strategic projects across New Jersey Department of Environmental Protection (NJDEP) that has resulted into 1.8 billion dollar in revenue for the state and years of cost savings in labor hours.

Specific projects include:

  • NJDEP Digital Transformation: This multi-year project is directed toward modernizing NJDEP's Environmental Management (NJEMS) ecosystem and eventual replacement of legacy client-server applications with a unified digital platform in the form of Pega BPM. Worked closely with the NJDEP IT leadership to usher the department into a new era of digital transformation. This effort has involved a thorough evaluation of low code/no-code platforms, formation of strategy and vision, a well-thought implementation roadmap, and onboarding and training strategy to make sure that NJDEP's digital transformation brings about maximum operational efficiency and is future proof.
  • NJDEP Agile Transformation: To keep up with ever-changing regulatory requirements and relentless pace of consumerization, I collaborated closely with NJDEP IT leadership to adopt a more flexible and agile framework to deliver NJDEP's mission-critical and strategic IT projects. Through this collaboration, NJDEP has successfully transitioned to a fully agile organization and has implemented a large array of mission-critical projects within budget and schedule.
  • NJDEP Division of Land Use Electronic Permitting Transformation: Through a strategic initiative with NJDEP Commissioner, Assistant Commissioner and the Chief Information Officer, delivered over 120 online services that move Land Use Permitting toward a 100% electronic process. This initiative has resulted in substantial operational gains for the department and significant improvements for the State's constituents.
Project Manager, New Jersey Department of Environmental Protection / NJDEP, Account at CGI - Trenton, New Jersey10/2012 - 05/2015

As a Project Manager for CGI's NJDEP Account, I was responsible for delivery management, quality oversight, staff development and financial reporting for multiple mission-critical and strategic projects.

Day to Day Activities:

  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
  • Provided updates and managed inquiries for the delivery of quality products and services.
  • Met project benchmarks while reducing costs through the introduction of enhanced implementation strategies.
  • Inspired team members by fostering a positive environment and boosting employee confidence.
  • Oversaw budgets for projects, tracked expenses and timelines and communicated with key stakeholders on milestones.
  • Recruited and hired top-level talent for various job positions.
  • Conducted technical and customer meetings to increase communication and strengthen internal and external relationships.
  • Maximized cost-effectiveness of projects through value engineering processes to assess methods, materials, and means.
  • Interfaced with client leadership and engineers to share best practices and project updates for continuous improvement planning.
Application Development Lead / CGI - Trenton, New Jersey01/2009 - 10/2012

As an Application Development Lead for CGI's Environmental Solutions Group (ESG), my responsibilities included leading the development effort across multiple program areas at NJDEP.

Day to Day Activities:

  • Managed a team of functional and technical staff and served as the primary point of contact across seven NJDEP programs, including the Office of Information Resource Management, Solid and Hazardous Waste, Water Supply, Licensed Site Remediation Program, Division of Land Use Regulation, Pesticides Program, and the Air Program.
  • Translated business requirements into functional specifications.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Conducted full life-cycle software development in multiple software environments.
  • Reviewed project requirements to identify customer expectations and the number of resources needed to meet goals.
  • Directed all software design, architecture, and programming.
  • Assessed code during the testing stage to determine potential glitches and bugs.
  • Developed product and technology roadmap and strategy from concept to launch.
  • Updated software upon release of vendor patches to mitigate vulnerabilities.
  • Established and maintained key relationships with business stakeholders to promote future opportunities.
  • Identified areas of applications for regression testing following software updates, system changes or functionality changes to avoid unnecessary downtime and recoding.
  • Coordinated with QA testers for end-to-end unit testing and post-production testing.
  • Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
Education and Training
Virginia Polytechnic Institute, and State University - Blacksburg, VA2005Bachelor of Engineering: Computer Science
Certifications
  • Project Management Professional (PMP) May 2014
  • SAFe 4 Agilest July 2018
  • Certified Scrum Master September 2014
  • Sun Certified Java Programmer August 2005
  • MIT Sloan & CSAIL Machine Learning: Business Implementations 2019
Activities and Honors

National Deans List January 2002

Gold, Silver, and Bronze Medalist in Taekwondo 1997 - 1999

Former member of Afghanistan's Taekwondo national team 1995 - 1997

Interests

Business and social implications of Artificial Intelligence (AI) and Machine Learning (ML)

Languages

English

Dari (Farsi)

Pashtu

Hindi

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Resume Overview

Companies Worked For:

  • New Jersey Public Sector at CGI
  • NJDEP, Account at CGI
  • CGI

School Attended

  • Virginia Polytechnic Institute, and State University

Job Titles Held:

  • Sector Leader
  • Engagement Manager, New Jersey Department ofEnvironmental Protection
  • Project Manager, New Jersey Department of Environmental Protection
  • Application Development Lead

Degrees

  • Virginia Polytechnic Institute, and State University - Blacksburg, VA 2005 Bachelor of Engineering : Computer Science

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