Secretary II- Neonatology Department Resume Example
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SECRETARY II- NEONATOLOGY DEPARTMENT
Professional Summary
Senior administrative professional offering 20 years of diverse expertise and industry success. Highly organized, diligent, and adaptable to dynamic needs. Self-motivated work ethic with ability to perform effectively in independent or team environments. Expert in financial planning and management with proven resourcefulness and reliability.
Skills
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Work History
09/2015 to CurrentSystem Authorization SpecialistBlue Origin | Van Horn , TX
Monitor scheduled and pending in-office procedures and outpatient diagnostic imaging tests, via notification from clinical staff of pre-certification process.
- Obtain special prior authorizations and submit referral requests for patient recipients of military and veteran benefits.
- Secure patient demographics and verify patient registration with discretion to ensure HIPAA compliance and regulation.
- Update referrals and physician order requests related to procedures to reflect current authorization status.
- Supply patients with verbal estimates for procedures and communicate effectively to understand billing processes and their financial expectations pre-operatively.
02/2009 to CurrentCo-ProprietorPurpose By Design, LLC | City , STATE
- Manage administrative logistics of events planning, including contract signing, fee collection, event booking, and event promotions.
- Supervise onsite team, including caterers, audio-visual technicians, and facility management team.
- Devise, deploy and monitor processes to boost long-term business success and increase profit levels.
09/2001 to CurrentSecretary II- Neonatology DepartmentSaint Francis Healthcare System | City , STATE
- Performs in the capacity of liaison to management, physicians, and nurse practitioners for functions relating to accurate maintenance, processing, and collection of confidential employee and patient related records and documents.
- Produce accurate office files, update spreadsheets, and craft presentations to support executives and boost team efficiency.
- Create expense reports, budgets, and filing systems for the Neonatology department.
- Assist NICU Medical Director with fiscal year budget submission and monthly variance reconciliation.
03/2000 to 09/2001Office ManagerLutheran Family And Children's Services | City , STATE
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
- Provided clerical and administrative support to the Director and Program Manager to maximize efficiency and team productivity.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Identified and resolved process issues to encourage smoother procedures and more efficient workflow.
Education
1991 - 1993 Completed Four SemestersSoutheast Missouri State University, City
High School DiplomaBooker T. Washington High School, City
Accomplishments
- Developed and maintained sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.
- Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Demonstrated attention to detail, organizational strengths and advanced skills in negotiations to deliver events that consistently exceeded client expectations.
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Resume Overview
School Attended
- Southeast Missouri State University
- Booker T. Washington High School
Job Titles Held:
- System Authorization Specialist
- Co-Proprietor
- Secretary II- Neonatology Department
- Office Manager
Degrees
- 1991 - 1993 Completed Four Semesters
High School Diploma
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