Secretary II Neonatology Department Resume Example Saint Francis Healthcare System

SECRETARY II- NEONATOLOGY DEPARTMENT

Professional Summary

Senior administrative professional offering 20 years of diverse expertise and industry success. Highly organized, diligent, and adaptable to dynamic needs. Self-motivated work ethic with ability to perform effectively in independent or team environments. Expert in financial planning and management with proven resourcefulness and reliability.

Skills

Accounts Payable/Receivable
Advanced Clerical Knowledge
Advanced MS Office Suite
Reporting/Documentation
Visual/Digital Development
Analytical Skills

Customer Service
Financial Statements
Analytical Reasoning
Business Support
Expense Reporting
Leadership

Work History

09/2015 to CurrentSystem Authorization SpecialistSaint Francis Healthcare System | Cape Girardeau, Missouri

Monitor scheduled and pending in-office procedures and outpatient diagnostic imaging tests, via notification from clinical staff of pre-certification process.

Obtain special prior authorizations and submit referral requests for patient recipients of military and veteran benefits.
Secure patient demographics and verify patient registration with discretion to ensure HIPAA compliance and regulation.
Update referrals and physician order requests related to procedures to reflect current authorization status.
Supply patients with verbal estimates for procedures and communicate effectively to understand billing processes and their financial expectations pre-operatively.

02/2009 to CurrentCo-ProprietorPurpose By Design, LLC | Cape Girardeau, Missouri

Manage administrative logistics of events planning, including contract signing, fee collection, event booking, and event promotions.
Supervise onsite team, including caterers, audio-visual technicians, and facility management team.
Devise, deploy and monitor processes to boost long-term business success and increase profit levels.

09/2001 to CurrentSecretary II- Neonatology DepartmentSaint Francis Healthcare System | Cape Girardeau, Missouri

Performs in the capacity of liaison to management, physicians, and nurse practitioners for functions relating to accurate maintenance, processing, and collection of confidential employee and patient related records and documents.
Produce accurate office files, update spreadsheets, and craft presentations to support executives and boost team efficiency.
Create expense reports, budgets, and filing systems for the Neonatology department.
Assist NICU Medical Director with fiscal year budget submission and monthly variance reconciliation.

03/2000 to 09/2001Office ManagerLutheran Family And Children's Services | Cape Girardeau, Missouri

Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
Provided clerical and administrative support to the Director and Program Manager to maximize efficiency and team productivity.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Identified and resolved process issues to encourage smoother procedures and more efficient workflow.

Education

1991 - 1993 Completed Four SemestersSoutheast Missouri State University, Cape Girardeau, Missouri

High School DiplomaBooker T. Washington High School, Tulsa, Oklahoma

Accomplishments

Developed and maintained sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.
Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Demonstrated attention to detail, organizational strengths and advanced skills in negotiations to deliver events that consistently exceeded client expectations.

Resume Overview

Companies Worked For:

Saint Francis Healthcare System
Purpose By Design, LLC
Lutheran Family And Children's Services

School Attended

Southeast Missouri State University
Booker T. Washington High School

Job Titles Held:

System Authorization Specialist
Co-Proprietor
Secretary II- Neonatology Department
Office Manager

Degrees

1991 - 1993 Completed Four Semesters
High School Diploma

Secretary II- Neonatology Department Resume Example

Resume Score: 80%

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