LiveCareer-Resume

secretary resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Multi-Line Telephone Systems
  • Meticulous Attention to Detail
  • Database and Client Management Systems
  • Multitasking and Time Management
  • Verbal and Written Communication
  • Document and File Management
  • Judgment and Decision Making
  • Confidentiality and Data Protection
  • Task Prioritization
  • Computers and Technology
  • Research and Analytical Skills
  • Appointment Coordination
  • Strong Organizational Skills
  • Office Staff Leadership
  • Filing Experience
  • Presentation Development
  • Staff Orientation and Training
  • Meeting Note Taking
  • Critical Thinking
  • Fast Learner
  • Applicant Tracking Systems
  • Problem Solving
  • Highly Efficient and Productive
  • Data Entry
  • Reception Duties
  • Administrative Procedures
  • Customer Service
  • Clear Communication
Education and Training
GRADUATE, Expected in 01/2021 ā€“ ā€“ NCII Certificate -MOS Certificate : - GPA : Cashiering -Researching -Sales and Marketing -Customer service - Research -Software Management
SYSTEM PLUS COLLEGE FOUNDATION ANGELES PHILIPPINES, Expected in 09/2015 ā€“ ā€“ : COMPUTER TECHNOLOGY - GPA :

Telephone no. 045 304 2208 Encoder (HR Department

, Expected in 01/2009 ā€“ ā€“ SAITE Balanga Bataan -Team Building Baguio City : - GPA :
Experience
Veterans Health Administration - Secretary
Fort Mcpherson, GA, 02/2020 - 07/2023
  • Submitted and filed sales and purchasing reports on weekly basis.
  • Collaborated with production department to assess needs and make tactical plans.
  • Maintained current and accurate data and records.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Managed multiple calendars and contacts using computer software.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Greeted visitors and directed to appropriate location or person.
  • Processed documents and materials for dissemination to appropriate parties.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Options For Youth - San Bernardino County - Sales and Logistics Coordinator cum Office
Los Angeles, CA, 04/2019 - 12/2019
  • Managed paperwork and necessary information required for client shipments.
  • Dispatched information to service providers to schedule freight movement.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
  • Analyzed client orders and available personnel to plan and execute within client needs and expectations.
  • Reviewed logistics performance with customers against service agreements, targets and benchmarks.
  • Directed and supported compilation and analysis of technical source data necessary for product development.
KG To Intermediate, ALSHAMADAN CONTRACTING - English Tutor
, , 09/2018 - 03/2019
  • Hamad town roundabout 22 Dar Kulaib
  • Kingdom of Bahrain
  • Engaged students and made lessons entertaining to hold interest and encourage learning.
  • Addressed student learning needs through diverse teaching styles.
  • Evaluated student needs to set lesson goals.
  • Built student confidence through positive reinforcement.
  • Reviewed class materials and discussed reading assignments, boosting comprehension.
  • Educated students in use of various study techniques.
  • Developed assignments for pupils to apply learning.
  • Attended training sessions, enhancing tutoring practices and techniques.
FUL FLOWER SHOP - Secretary Cum Accountant
, , 09/2017 - 03/2019
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Languages
English :
First Language
Negotiated :
Arabic : B1
Intermediate
Negotiated :
Accomplishments
  • Drove 100 % improvement in new product profits through aggressive research and settlement.

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Recognized as Employee by CEO for outstanding performance and team contributions.
  • Developed relationships with Supplier new clients and typically exceeded the profit goals by 100%.
Additional Information
  • Willing to multi task in the required position if needed.
  • Willing to support task after working hours if needed.

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Resume Overview

School Attended

  • SYSTEM PLUS COLLEGE FOUNDATION

Job Titles Held:

  • Secretary
  • Sales and Logistics Coordinator cum Office
  • English Tutor
  • Secretary Cum Accountant

Degrees

  • NCII Certificate -MOS Certificate
  • SAITE Balanga Bataan -Team Building Baguio City

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