secretary resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Experience
11/2020 to CurrentSecretaryMdu Resources Group, Inc. | Sauk Rapids, MN,
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Oversaw office inventory by restocking supplies and submitting purchase orders.
10/2018 to 02/2020Pharmacy Technician TraineeHumana Inc. | Brooksville, FL,
Interpreted and processed medication orders under supervision of the pharmacy director.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Efficiently processed cash register transactions for new and refilled prescription orders.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Assisted head pharmacist with filling over 75 prescriptions per day.
Maintained clean and organized pharmacy shelving and work areas.
Assisted patients in finding over-the-counter solutions to aid minor health issues.
Called insurance companies to verify patient benefits.
01/2015 to 08/2018Dietary AssociateOhio Living | Westerville, OH,
Assisted Dietary associate with meal prep for Several daily meals, following strict sanitation and food handling guidelines
Served specific meals to patients with special dietary needs.
Used Automatic dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Monitored and counted food stock and supplies to reorder on time.
Received food orders from individuals and explained offerings.
Completed opening, closing and shift change tasks to promote store efficiency.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Washed, peeled, cut and measured recipe ingredients.
Complied with company service standards, including inventory and cash control procedures.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Resolved customer concerns and relayed relevant information to supervisor.
11/2012 to 12/2015Dietary AssistantCity Of Chattanooga | Chattanooga, TN,
Served specific meals to patients with special dietary needs.
Helped patients with special needs eat meals with kindness and patience.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Calculated charges, issued table checks and collected payments from customers.
Collaborated with host, bus person and cook to serve up food and beverage options.
Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity.
Reviewed food preparation to monitor cooking procedures and creation of special orders.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Education and Training
Expected in 05/1997 to to High School Diploma | Emery High School, Castle Dale, UTGPA:
Expected in 04/2014 to to CNA Cerificate | Certified Nursing AssistantUSU, Blanding, UT, GPA:
Expected in 07/2020 to to Nail Technician | Cameo College Of Essential Beauty, Salt Lake City, UTGPA:
Skills
I’m a fast learner. I work well with others. I’m honest and dependable. I can multitask. I’m fun to work with. When I set my mind to something nothing stops me.
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