Self-driven, motivating, creative, and experienced Human Resource Specialist Professional specializing in Defense and Government Operations with over 15 years of solid experience. Expert personnel, operational, project, program manager and communicator with the ability to build teams and optimize internal processes for maximum efficiency and profitability. Able to manage special projects and identify business strategies aimed at improving quality, profitability and productivity while enhancing the customer experience.
Scheduled meetings and assisted with meeting materials and agendas.
Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Collaborated with other administrative team members, human resources, finance departments and NEC customers on special projects and events.
Prepared standard operating procedures.Wrote memoranda and business correspondence.Determined customer needs.Analyzed program data to assist in strategic decision-making.Updated employee paperwork and records.Scheduled appointments and maintained master calendar.Greeted visitors promptly and directed to correct locations. Wrote professional business correspondence.Drafted internal documents and memoranda.Liaised directly with customers to meet needs and maintain satisfaction. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Coordinated meetings with other department managers and served as main liaison between Director and NEC customers. Managed incoming and outgoing calls for NEC Director. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Directly supported NEC Director in managing operation work flow. Increased meeting efficiency by developing meeting agendas. Handled and distributed all incoming and outgoing mail. Wrote and distributed meeting minutes to appropriate individuals.Open, read, and wrote answers to routine letters. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Investigated issues and problems and drafted responses to urgent requests. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Served as central point of contact for all outside vendors needing to gain access to the building. Wrote reports and correspondence from dictation and handwritten notes. Maintained an up-to-date department organizational chart. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created weekly and monthly reports and presentations. Received and screened a high volume of internal and external communications, including email and mail. Maintained and reserved the executive conference room calendar. . Coordinates all aspects of the Directors travel schedule; makes travel and lodging arrangements, prepares itineraries, works closely with the staff of the agency being visited by the Director.
Assigns work to employees through team lead; reviews work for accuracy, quality, completeness, and adherence to procedural guidelines and takes necessary corrective actions. Prepares formal request and recommendations for promotions, reassignments, status changes, or recognition of outstanding performance of employees. Operate automated suspense systems in an effort to maintain suspenses in a timely manner. Maintain personnel records for proper disposition.
Establish office administration files in accordance with record keeping regulations. Prepares annual performance evaluations and conducts semiformal evaluations and counseling. Formulates training plans and conducts informal training to broaden employee skills as changes occur or methods and procedures are revised. Interview personnel to obtain data needed to complete actions. Makes changes in organization of work or assignments of functions to improve work flow and services rendered, promote job satisfaction and increase productivity. Prepares monthly manpower utilization reports and administers civilian time and attendance reports. Wrote and distributed meeting minutes to appropriate individuals. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Investigated issues and problems and drafted responses to urgent requests.
Assists the Liaison Office Chief with project management programs, assessments and revisions of Army policy, procedures, and research studies in order to respond to emerging Army equities, maintain data integrity and operational security (OPSEC). Conducts complex analysis and assessment of proposed changes that could affect the supported population managed by the ALO. Responsible for maintaining and safeguarding classified technical systems, monitors external and internal compliance process, designing and implementing solutions to transform and adapt systems in accordance with service technology and policy changes. Manage personnel systems to ensure data accuracy, availability, and data security, to assist in organizational management functions and assignment decisions. Serves as a liaison between higher headquarters, Army Human Resources Command (HRC) and supported organizations in order to monitor recurring administrative requirements, project management, and related subjects. Interprets higher headquarters guidance and directives. Formulate and issue written instructions and procedures to clarify published guidelines to subordinate organizations. Process various documents such as military awards correspondence, publications, documents, awards, regulations, and directives to ensure accurate completion. Wrote and distributed meeting minutes to appropriate individuals. Investigated issues and problems and drafted responses to urgent requests.
Processed assignments and personnel actions to meet operational requirements for CONUS and OCOUNUS installations while taking into consideration the needs of the Soldiers. Manage personnel programs including requisitions, assignments, deferments/deletions, and extensions. Interview personnel to obtain data needed to complete actions. Advises senior leaders on all external inquiries pertaining to unit readiness and provide guidance regarding a wide variety of military HR programs that include strength management; unit readiness; replacement operations; assignment validation report, and Fence Management. Provide guidance, interpretations, training and briefings on current and proposed policies for assigned military personnel distribution programs to a wide variety of individuals, managers, and key officials. Prepares draft memorandums, correspondence, decision papers, staff actions, and performs other duties and special projects as directed. Compiles statistical data and briefs senior management regarding enlisted assignment matters. Researches and references applicable guidelines and precedent actions to resolve various problems and situations that arise in the performance of assigned duties. Wrote reports and correspondence from dictation and handwritten notes. Created weekly and monthly reports and presentations.Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. .
Performs a wide variety of tasks and independently carries out all technical/administrative phases of retirements and separations of service members leaving the service. Serves as a personal retirement counselor to 800 soldiers retiring from the Army. Provides pertinent information concerning all aspects of retirement and separation on a general basis such as separation processing procedures; re-employment rights; unemployment compensation; Veterans Administration benefits; Army Career and Alumni Program (ACAP), TRICARE, Service Government Life Insurance (SGLI); Veterans Government Life Insurance (VGLI) conversion; Survivors Benefit Plan (SBP); civilian separation documents and reserve commitment as it relates to each individual retiree. Resolve discrepancies or gaps in service record to remain in accordance with regulations. Responsible for providing assistance and information to retirees on Veterans Administration benefits, transportation procedures, medical issues, DEERS eligibility, and pay. Counsels and conducts one-on-one briefings on rights, benefits and entitlements for retirement. Interprets regulations and discusses those which have major impact on military retirement to ensure required changes are assimilated and that overall tasking of Retirement Services are placed into effect. Conducts training on retirement processing and the use of the Installation Support Module (ISM) Transproc III. Processes eMILPO data sheets to alert the Army of pending retirements
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