Secretary Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Keeps day to day operations efficient and on-task by providing expert administrative assistance to staff and guests. Organizes office supplies and maintain equipment for optimal performance. Excellent file management, documentation and Microsoft works and Microsoft Excel skills.

Poised Secretary with several years of experience small and large business/ office settings. Strong background in professional bookkeeping and schedule management. In-depth knowledge of office management systems, procedures and equipment such as printers and fax machines. Hardworking offering Passionate about business success and talented at supporting company staff, office personnel and customer needs. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Punctual Administrative Assistant known for having terrific work ethic and dynamic communication skills and experienced delivering high level of support. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing several years of experience managing fast-paced, front desk and large and small businesses. Strong planning, problem solving and communication skills. Organized Administrative Assistant with years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Secretary, 10/2019 to Current
Mercy Medical Center - Canton Carrollton, OH,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Maintained organized filing system of paper and electronic documents.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Nutritionist/Substitute Teacher, 08/2017 to 10/2019
Superior Tire Service Salem, OR,
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Managed classrooms of 10-20 high school students during teacher absences.
  • Documented student growth, development and understanding using outlined grading procedures and assessment strategies.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Developed and oversaw preparation of specialized diets.
  • Compiled, recorded and maintained data pertaining to nutritional assessments according to Department of education nutrition program
  • Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Small Business Owner, 03/2005 to 12/2012
Sportsman's One Stop City, STATE,
  • Leveraged social media, including Facebook, to expand market.
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Increased annual profit through effective management.
  • Owned and managed daily operations of sporting goods business.
  • Set pricing structures according to market analytics and emerging trends.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Formed and sustained strategic relationships with clients.
  • Facilitated buying process by providing customers with value proposition for products and services while promoting most popular in demand brands.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.
  • Supported community outreach initiatives by partnering with local organizations.
Retail Store Manager, 07/1995 to 03/2004
Walmart City, STATE,
  • Managed daily operations, including purchasing, inventory control, merchandising and product distribution.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Reviewed register count and bank deposits for proper amounts of currency.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Interviewed and hired team members which demonstrated dedication and added value to team.
  • Directed and supervised staff performance.
  • Counted and balanced registers.
  • Controlled expenses keep profit up and out of the was always in the green
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Supported store opening projects by and, ensuring projects were completed on time.
  • Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
  • Wrote and submitted reports.
  • Increased store sales by cross-selling complementary items.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Managed 100+ employees. Depending on the store size and the area I was in,
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Reduced labor costs by by assessing and improving staff training, developing engagement programs and improving processes.
  • Minimized shrinkage through proactive inventory management and security-driven approaches.
  • Created weekly schedules for employees.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and.
  • Instructed staff on procedures for handling difficult transactions.
  • Used Point of Sale register system to complete transactions.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Oversaw disciplinary actions.
Education and Training
High School Diploma: , Expected in
El Dorado High School - El Dorado, AR
: Business Administration And Management, Expected in
Southern Arkansas University - El Dorado, AR,

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Resume Strength

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Resume Overview

School Attended
  • El Dorado High School
  • Southern Arkansas University
Job Titles Held:
  • Secretary
  • Nutritionist/Substitute Teacher
  • Small Business Owner
  • Retail Store Manager
  • High School Diploma
  • Some College (No Degree)