secretary resume example with 3+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and customer service. Considered valuable administrative asset to organization. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
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Experience
Secretary, 01/2022 - 03/2022
Hyatt Hotels Corp. – San Antonio, TX
Hyatt Hotels Corp. – San Antonio, TX
- Maintained organized filing system of paper and electronic documents.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Greeted visitors and directed to appropriate location or person.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
Waitress, 01/2014 - 08/2016
Monarch Casino Black Hawk – Reno, NV
Monarch Casino Black Hawk – Reno, NV
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Documented food orders and ran items to guest tables in dining room.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Set up tables and counters to prepare dining and serving areas.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks.
- Calculated charges, issued table checks and collected payments from customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Addressed complaints to kitchen staff and served replacement items.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Childcare Worker, 06/2009 - 07/2010
City Of Lafayette Co – Lafayette, CO
City Of Lafayette Co – Lafayette, CO
- Enforced rules to teach good manners and maintain safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Secured indoor and outdoor premises to protect children.
- Communicated with parents about daily activities and any concerning behaviors.
- Sanitized toys and tables to maintain clean, safe environment.
- Assisted children in development of social, communication and problem-solving skills.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Planned and implemented engaging activities to encourage creativity and expression.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained organized and clean classroom and play areas.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
Education and Training
High School Diploma: , Expected in 06/2010
Ridge Community High School - Davenport, FL
Ridge Community High School - Davenport, FL
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Resume Overview
School Attended
- Ridge Community High School
Job Titles Held:
- Secretary
- Waitress
- Childcare Worker
Degrees
- High School Diploma
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