Secretary Resume Example St Joseph School Of Nursing

SECRETARY

Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Skills

Verbal and written communication
Payment posting
Equipment sterilization

Inter-office communications
Supply ordering
Multi-Line Phone Systems

Education

CCRICity03/2011GED

Sawyer School - PawtucketCity, State06/2012Medical Assisting

Work History

St Joseph School Of Nursing- Secretary
Johnston , RI08/2017 - Current

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Provided clerical support to Number company employees by copying, faxing and filing documents.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Answered and directed calls using multi-line switchboard.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Completed accurate daily Type documents, reports and invoices.
Scheduled appointments and provided Number follow-up calls to clients Timeframe.

Sage Hospitality Resources, Llp- Server/Bartender
Austin , TX04/2016 - 10/2018

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Checked identification to enforce age regulations for alcoholic beverages.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Served needs of more than Number customers in busy Type environment.
Increased sales from $Number to $Number by upselling Product to customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.

Cafe Mimo- Server/Bartender/ Key Holder
City , STATE02/2012 - 03/2016

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Checked identification to enforce age regulations for alcoholic beverages.
Increased sales from $Number to $Number by upselling Product to customers.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beveragesales by Amount%.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Greeted and maintained relationships with regular customers.
Served needs of more than Number customers in busy Type environment.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Prepared beverages and filled food orders for customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.

Resume Overview

School Attended

CCRI
Sawyer School - Pawtucket

Job Titles Held:

Secretary
Server/Bartender
Server/Bartender/ Key Holder

Degrees

GED
Medical Assisting

Secretary Resume Example

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