Secretary Resume Example
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SECRETARY
Professional Summary
Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Skills
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Work History
07/2015 to CurrentSecretarySt. Catherine Of Siena | Hauppauge , NY
- Processed student registrations and withdrawals.
- Used various Microsoft Office and Google Office software to prepare various correspondence, reports and other written material.
- Continually sought methods for improving daily operations, communications with parents, recordkeeping and data entry for increased efficiency.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Provided clerical support to teachers and staff by copying, faxing and filing documents.
- Managed calendars to strategically coordinate meetings, appointments and events.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
06/2020 to CurrentClerkColony Brands, Inc | Work At Home , WI
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Sorted mail for delivery.
- Monitored status of accounts receivable and payable to facilitate efficient processing.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
- Confirmed information from licenses by checking databases and questioning details with applicants.
- Collected payment from customers, provided documentation and changed accounts to reflect current statuses.
05/2012 to 10/2019Poultry FarmerMain Line Health, Inc. | Radnor , PA
- Maximized operational profits by closely inspecting poultry, assessing quality and identifying problems such as disease or insects.
- Enforced strong safety and environmental protections to support habitats.
- Spearheaded efficiency improvements targeted on optimizing production and exceeding financial targets.
- Adjusted production strategies to account for changing factors such as market and weather conditions.
- Purchased regular supplies and special equipment, livestock or tools as part of skilled management of $150,000 budget.
- Drove operational improvements which resulted in savings and improved profit margins.
07/2002 to 01/2012Pharmacy TechnicianAddison Discount Pharmacy | City , STATE
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Set up and modified patient profiles in Rx30 Pharmacy Software to include current information such as medications and insurance details.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Performed targeted collections on past due accounts aged over 30 days.
Education
05/2002High School DiplomaWest Point High School, City
Advanced Academic Diploma
05/2006Medical TranscriptionWallace State Community College, City
- Dean's List
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Resume Overview
School Attended
- West Point High School
- Wallace State Community College
Job Titles Held:
- Secretary
- Clerk
- Poultry Farmer
- Pharmacy Technician
Degrees
- 05/2002 High School Diploma
05/2006 Medical Transcription
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