Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Confidentiality and Data Protection
Computers and Technology
Ease with Computers and Technology
Meticulous Attention to Detail
Document and File Management
Appointment Coordination
Multitasking and Time Management
Supply Inventory Control
Microsoft Office
Multi-Line Telephone Systems
Accounts Receivable and Payable
Inventory Purchasing
Event Planning
Schedule Management
Cash Drawer Management
Clerical Staff Oversight
Experience
06/2020 to Current
SecretaryPeraton – Hines, IL,
Assisted with accounts receivable and accounts payable functions.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Managed staff calendars and coordinated travel, meeting and hotel accommodations.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Created and updated spreadsheets to track and report data.
Ordered office supplies to purchase items and maintain appropriate levels.
Maintained organized filing system of paper and electronic documents.
07/2018 to 11/2020
Customer Relations SpecialistAllied Mineral Products Company Inc – Pell City, AL,
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Consulted with customers to resolve service and billing issues.
Evaluated benefits for each caller to determine service needs and address concerns.
Maintained high satisfaction rating with customers by providing exceptional service and support.
Answered inbound calls, chats and emails to facilitate customer service.
Supervised team of 15 customer service and front-line personnel, meeting needs of more than 300+ customers per day.
Assisted with Payroll ensuring accuracy.
Created and updated daily schedules for my team members of 15.
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