Energetic, results-driven professional with 15 plus years of experience in customer service arena. Track record of advising with customers by telephone or in person to provide information about products or services. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. In-depth knowledge of principles and processes of customer needs by assessment, providing quality standards for services, and to ensure customer satisfaction.
|Word Excel Publisher PowerPoint -Outlook Photoshop & InDesign Computers: PC & MAC User|
Expected to complete in 2018. Currently have 45 semester credits
Best Student Award 1992
administrative, Acrobat, Photoshop, agency, Attention to detail, Audit reports, back-up, business cards, business operations, Cashier, clerical, color, interpersonal, Computer knowledge, conferences, consulting, credit, Client, clients, customer services, customer-service, data entry, data management, database, database management, designing, email, English, fax, filing, file management, Focus, forms, Graphic Designer, drawing, IBM, Illustrator, image editing, image, InDesign, ink, inventory, layout, Team leader, machinery, MAC, Director, mail sorting, managing, materials, meetings, Excel, mail, office, Microsoft Office suites, Outlook, PowerPoint, Publisher, Word, works, office equipment, Order office supplies, Organizational skills, Organizing, page, PDF, peak, copier, copiers, pre-press, press, procurement, proofreading, quality control, research, scanning, scheduling, secretarial, spreadsheets, supervising, telephone, phone, time management, travel arrangements, troubleshooting, type, word processing
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