secretary resume example with 4+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I am independent, honest and strong moral of principles. The ability to assess and initiate things independently, the power or opportunity to act or to take charge before others do. I have common sense. Very capable of multitasking. Very likeable and approachable. I am very adjustable and a fast learner, willing to learn new things.

  • Client documentation
  • Behavior redirection
  • Knowledge of state regulations
  • Compassionate client care
  • Administering medication
  • Case mJessicagement experience
  • Quality program protocols
  • Care plan mJessicagement
  • Client safety and first aid
  • Community activities
  • Verbal communication
  • Proper phone etiquette
  • Results-oriented
  • Clean driving record
  • Marketing and promotions
  • Personal security
  • Guest relations
  • Coordination skills
  • Self-directed
  • Excellent verbal communication
  • Database mJessicagement
  • Problem resolution
  • Cash mJessicagement experience
  • Critical thinker
  • Resourceful
  • Conference planning
  • Culinary skills
  • Labor relations
  • AR/AP
  • Accurate and detailed
  • Report writing
  • Customer friendly
  • Product and service understanding
  • Administrative duties
  • Oral and written communication
  • Inventory control procedures
  • Banking and financial services background
  • Proficient in MS Office
  • Employee training
  • In-depth fashion knowledge
  • Organized
  • Employee scheduling
  • Perfect attendance record
  • Excellent multi-tasker
  • Positive outlook
  • Store planning and design
  • Cheerful and energetic
  • Basic clerical knowledge
  • Superb sales professional
  • Barcode scanning
  • Dedicated team player
  • Payment processing
  • Shift checklists
  • Cash handling accuracy
  • Inventory control
  • Time mJessicagement
  • Approachable
  • Personnel training and development
  • Strong communication skills
  • Exact Software
  • Invoices
  • Confidentiality understanding
  • Customer Support
  • Problem Resolution
  • Inbound and Outbound Calling
  • Bilingual Spanish and English
  • Software troubleshooting
  • Safety regulations
  • Report generation
  • Store maintenance
  • High-energy attitude
  • Problem-solving abilities
Education and Training
Christian Faith Academy Carlsbad, NM Expected in 2012 High School Diploma : - GPA :
City Of Palm Bay - Secretary
Public Works, FL, 05/2021 - 06/2021
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Maintained organized filing system of paper and electronic documents.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Processed accurate payroll for 33 staff and submitted direct deposits with PPL.
  • MJessicaged multiple calendars and contacts within apple, android and emails.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Revised and maintained master calendar for client appointments.
  • Checked office supplies stock and placed orders to maintain levels.
  • Created and updated excel/acrobat spreadsheets to track invoices and receipts data for GLEZZ Trucking LLC use.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Planned and executed corporate meetings, lunches and special events for groups of 5+ employees.
Phoenix Home Care And Hospice - Home Caregiver
Protem, MO, 09/2018 - 09/2020
  • Monitored clients' progress to report necessary changes.
  • Engaged with patients through participation in physical activity, which helped boost mood and improve overall memory. 
  • Completed data entries in charts and log books to document clients' progress with accuracy.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Developed strong and trusting rapport with each client to facilitate best care and assistance possible.
  • Ensured clients’ well-being, safety and comfort in adherence with physicians’ orders.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Transported client to doctor’s appointments and to complete other related errands.
  • Administered all necessary medications as directed by care plan.
  • Monitored client behaviors and emotional states, reporting concerns to Links and documenting information in files.
  • Supervised frequent activities such as medication and personal hygiene to ensure safety.
  • Monitored medications for patients with various conditions, including diabetes and high blood pressure and kept watchful eye for side effects.
Penn National Gaming - Cashier
Washington, PA, 08/2010 - 11/2012
  • Reduced errors by reconciling cash drawer before and after each shift.
  • Answered customer questions and handled requests.
  • Maximized customer satisfaction by collaborating with customer service team members to resolve diverse issues.
  • Notified security of suspected theft, including descriptions of individuals and items stolen, to help control store losses.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Balanced cash register drawer by counting money and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service strategies to maximize team performance and optimize customer relations.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Provided exceptional customer service by helping customers find specific products, answering questions and offering advice.
  • Protected customers and employees by promptly wiping up spills and safely disposing of biological materials.
  • MJessicaged cash drawer throughout shift, keeping big bills out of sight and appropriate levels of change and small bills to meet customer needs.
  • Increased customer satisfaction through friendly and professional communication.
  • Troubleshot and resolved issues with cash registers, card scanners and printers to minimize customer delays.
  • Informed customers of current promotions to increase sales.

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Resume Overview

School Attended

  • Christian Faith Academy

Job Titles Held:

  • Secretary
  • Home Caregiver
  • Cashier


  • High School Diploma

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