secretary resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Professional Secretary with over three years of experience managing daily administrative support tasks and operations in Legal industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Versatile secretary, offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.

Commended for cultivating positive work culture by cheerfully interacting with staff and customers.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Customer Service
  • Appointment Scheduling
  • Problem Solving
  • Attention to Detail
  • Interpersonal Relations
  • Housekeeping Duties
  • Telephone etiquette
  • Greeting customers
  • Front desk operations
  • Telephone reception
  • Message logging
  • Correspondence management
  • Strong Organizational Skills
  • Document and File Management
  • Ease with Computers and Technology
  • Multi-Line Telephone Systems
  • Professional and Courteous
  • Social Media Updating
  • Clear Communication
  • Order Placement
  • Reception Duties
  • Fast Learner
  • Influential and Persuasive
  • Dependable and Cooperative
  • Persuasive Selling
  • Product Recommendations
  • Public Speaking
  • Slide Shows
  • Social Perceptiveness
  • Merchandise Sales
  • Social Media Marketing
  • Digital Content Platforms
  • Content Development
  • Account Management
  • Client Engagement
  • Client Relationship Management
  • Audience Engagement
Work History
Secretary, 05/2014 - 08/2017
Department Of Defense Phoenix, AZ,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Answered multi-line phone system and greeted callers enthusiastically.

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Online Seller, 02/2018 - Current
Tacoma Goodwill Longview, TX,
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Collaborated with internal sales team to pursue key prospects via search engines, social media and other online forums.

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  • Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Managed financial tracking, inventory coordination and social media marketing.
  • Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Dog Caretaker, 05/2021 - Current
Engle Hiatt City, STATE,
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Exercised animals regularly with walks and rigorous play activities.

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  • Helped treat animal skin and eyes with ointments and other medications.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Communicated professionally with pet owners via phone, email and text.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Supported optimal animal health and comfort with frequent bedding changes.
Bachelor Of Arts: Criminal Justice, Expected in 05/2021
High Point University - High Point, NC
Status -

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Resume Overview

School Attended

  • High Point University

Job Titles Held:

  • Secretary
  • Online Seller
  • Dog Caretaker


  • Bachelor Of Arts

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