Secretary Resume Example
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SECRETARY
Professional Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
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Work History
12/2019 to CurrentSecretaryVeterans Administration | Eureka , CA
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Managed inventory, placed orders and handled payment for office supplies.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
09/2019 to 12/2019Daycare TeacherPrimrose School | Richmond , VA
- Dressed and changed infant and toddler diapers to maintain hygiene.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Promoted sensory development by providing access to different textures.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Incorporated music and play into developmentally appropriate activities.
- Allowed for ample outdoor discovery time each day.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consistently enforced disciplinary limits for structured environment conducive to learning.
- Encouraged good behaviors using positive reinforcement methods.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Encouraged children to be understanding of and patient with others.
- Meticulously sanitized toys and play equipment.
- Allowed for ample outdoor recreation time to support physical development.
- Instructed children on proper health and personal habits.
05/2018 to 10/2018Overnight CashierRite Aid | Depew , NY
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Assisted customers by answering questions and fulfilling requests.
- Educated customers on promotions to enhance sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Cleaned the store and maintaned the cleanliness of the floors and sales area
- Brewed coffee and stocked coffee station
Education
09/2009High School DiplomaRoseville High School, City, State
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Resume Overview
School Attended
- Roseville High School
Job Titles Held:
- Secretary
- Daycare Teacher
- Overnight Cashier
Degrees
- 09/2009 High School Diploma
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