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Secretary Resume Example

Resume Score: 80%

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AM
SECRETARY
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Skills
  • Stocking and replenishing
  • Refunds and exchanges
  • Liquor law compliance
  • Payment collection
  • Drawer management
  • Cash register operations
  • Bagging and packaging
  • Product upselling
  • Customer assistance
  • Credit card processing
  • Point of sale knowledge
  • Identification checks
  • Product and service sales
  • Heavy lifting
  • Spirit, wine and beer expertise
  • Refund handling
  • Coaching and mentoring
  • Good telephone etiquette
  • Question responses
  • Cash report creation
  • Adaptability
  • Sales expertise
  • Cleaning and sanitizing
  • Basic math skills
  • Time management skills
  • Interpersonal skills
  • Coupons and gift cards
  • Loss prevention
  • Merchandising familiarity
  • Price changes
  • Shelf-cleaning
  • Order taking
  • Daily transaction summarizing
  • Staff Training
Work History
12/2019 to CurrentSecretaryDavis Scrap Removal | Conroe, TX
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Managed inventory, placed orders and handled payment for office supplies.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
09/2019 to 12/2019Daycare TeacherGreengate Academy | Spring, TX
  • Dressed and changed infant and toddler diapers to maintain hygiene.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted sensory development by providing access to different textures.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Incorporated music and play into developmentally appropriate activities.
  • Allowed for ample outdoor discovery time each day.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Consistently enforced disciplinary limits for structured environment conducive to learning.
  • Encouraged good behaviors using positive reinforcement methods.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Encouraged children to be understanding of and patient with others.
  • Meticulously sanitized toys and play equipment.
  • Allowed for ample outdoor recreation time to support physical development.
  • Instructed children on proper health and personal habits.
05/2018 to 10/2018Overnight CashierSpeedy Stop | Conroe , TX
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Cleaned the store and maintaned the cleanliness of the floors and sales area
  • Brewed coffee and stocked coffee station
Education
09/2009High School DiplomaRoseville High School, Roseville, MI
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Davis Scrap Removal
  • Greengate Academy
  • Speedy Stop

School Attended

  • Roseville High School

Job Titles Held:

  • Secretary
  • Daycare Teacher
  • Overnight Cashier

Degrees

  • 09/2009 High School Diploma

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