LiveCareer-Resume

secretary resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Skills
  • Editing and proofreading paperwork and emails
  • Spreadsheet development and drafting memos
  • Database entry
  • Customer friendly
  • Schedule management
  • Program file distribution
  • Meeting participation
  • Planning Travel on behalf of Executive
  • Maintaining calendar appointments and prioritizing sensitive matters
  • Sensitive material handling
  • Executive presentation development
  • Event coordination
  • Excel spreadsheets
  • Calendar management
  • Employee training and development
  • Meeting planning
  • Advanced MS Office Suite knowledge
  • Records management systems
  • Proper phone etiquette
  • Professional and mature
  • Guest relations
Education and Training
Expected in 08/2011 to to
Associate of General Studies: General Studies
Jackson College - Jackson, MI
GPA:
Expected in to to
Bachelor of Science: Kinesiology
California Baptist University - Riverside, CA
GPA:
Experience
12/2021 to Current
Secretary First National Bank Frisco, TX,
  • Maintained and organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Processed documents and materials for dissemination to appropriate parties.
  • Assisted with accounts receivable and accounts payable functions.
  • Answered telephone calls in a polite and professional manner to give information to callers, take messages or transfer calls to appropriate individuals.
  • Composed and distributed reports, routine correspondence and meeting notes with job-related software.
  • Greeted visitors and directed to appropriate location or person.
  • Scheduled conferences and sent invitations with detailed information specifying time and location.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Created and updated spreadsheets to track and report data.
  • Providing administrative assistance with editing and writing news letters and flyers for doctor.
03/2017 to 01/2022
Administrative Secretary Danbury Health Systems Poughkeepsie, NY,
  • Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
  • Answered phones in a polite and professional manner to direct callers, schedule appointments and provide general office information.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Obtained scanned records from multiple departments and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members in multiple locations and time zones.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Created agendas, meeting notes and other documents to enhance collaborative process for executives.
  • Wrote and drafted email messages, memos and business letters for management while proofreading all documentation to provide error-free correspondence.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Monitored scheduling and event coordination for corporate fundraisers and executive meetings.
  • Answered phone calls and asked appropriate questions to determine which Executive Staff member was needed for meeting or discussion.
  • Screened visitors and directed to specific location for office safety.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Guided administrative and professional staff through computer and software problems.
  • Compiled and produced presentations and reports as directed by leadership team.
  • Made travel arrangements and reservations.
  • Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Processed financial documents, contracts, expense reports and invoices.
  • Organized training, client meetings, team meetings and events.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
08/2013 to 03/2017
Administrative Clerk Siteone Landscape Supply, Inc. Burnsville, MN,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Operated mail processing equipment and manually sorted mail.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Updated employee paperwork and records.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained project-related records, including contracts and change orders.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Complied with confidentiality regulations in handling customer information.

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Resume Overview

School Attended

  • Jackson College
  • California Baptist University

Job Titles Held:

  • Secretary
  • Administrative Secretary
  • Administrative Clerk

Degrees

  • Associate of General Studies
  • Bachelor of Science

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