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Secretary Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

AS SECRETARY OF THE BLOUNTSVILLE FIRE DEPARTMENT I AM INVOLVED IN EVERYTHING TO DO WITH THE FIRE AND MEDICAL SIDE, BUT MOST OF ALL WE SERVE OUR COMMUNITY AND CITIZENS TO THE BEST OF OUR ABILITY, OUR JOB IS TO SAVE LIFES AND PROPERTY. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Accomplishments

    I AM CPR CERTIFIED, I HAVE ACCOMPLISHED GOING THROUGH THE ALABAMA FIREFIGHTER 160 FIRE CLASS, I HAVE OVER COME SO MANY FEARS, I HAVE BECOME PART OF A FAMILY ( BLOUNTSVILLE FIRE DEPARTMENT) THEY SHOW LOVE NO MATTER WHAT OR WHO YOU ARE, I HAVE BECOME A CHRISTIAN AS OF MAY 13, 2013 THE DAY I GOT SAVED AT ANTIOCH MISSIONARY BAPTIST CHURCH, AMEN.

Skills
  • Ease with Computers and Technology
  • Appointment Coordination
  • Verbal and Written Communication
  • Document and File Management
  • Confidentiality and Data Protection
  • Schedule Management
  • Order Placement
  • Invoice Processing
  • Employee Communications
  • Accounting and Bookkeeping
  • Event Planning
  • Calendar Management
  • Spreadsheet Tracking
  • Data Entry
  • Problem Solving
  • Fast Learner
  • Cleaning and Sanitizing
  • Document Sorting
  • Payment Distribution
  • Meeting Note Taking
  • Organizing and Categorizing Data
Work History
01/2013 to Current
Secretary Hca Mansfield, TX,

AS SECRETARY OF BLOUNTSVILLE FIRE DEPARTMENT MY JOB IS TO MAKE SURE ALL OF OUR FILES AND PAPER WORK IS FILED CORRECTLY, ORGANIZED,DATED AND SENT OVER TO THE PROPER PEOPLE WHO NEEDS THEM. I ALSO ORDER ITEMS AND EQUIPMENT FOR OUR FIRE DEPARTMENT AS MY FIRE CHEIF TELLS ME TO, I MAKE BANK DEPOSITS TO OUR HOMETOWN ACCOUNT, I HELP THE OTHER FIREFIGHTERS MAKE CALLS AND TAKE CARE OF OUR COMMUNITY CITIZENS TO THE BEST OF OUR ABILITY AND TO OUR STANDERS OF PROTACALLS.

02/1996 to Current
HOUSE CLEANER Reata Glen San Juan Capistrano, CA,
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Waxed and polished wood floors and other woodwork.
  • Dusted picture frames and wall hangings with cloth.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Responded to requests from patrons for linens and toiletries.
02/2020 to 04/2021
PACKOUT LEAD Mejuri San Francisco, CA,
  • Coached team members in techniques necessary to complete job tasks.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Participated in cross-functional team-building activities.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
  • Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated all types of production machinery safely to reduce workplace accidents.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
10/2004 to 11/2011
Assistant Store Manager Dollar General Store City, STATE,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Interviewed, hired and trained [Number] staff associates and equipped to comply with company policies and procedures.
  • Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Analyzed and interpreted store trends to facilitate planning.
  • Supervised and evaluated staff of [Number] including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by [Number]% in [Number] years.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Approved regular payroll submissions for employees.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
Expected in
High School Diploma:
JB PENNINGTON HIGH SCHOOL - BLOUNTSVILLE, ALABAMA,
GPA:
Certifications

CPR CERTIFIED, BOAT , FIRE FIGHTER 160

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Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • JB PENNINGTON HIGH SCHOOL
Job Titles Held:
  • Secretary
  • HOUSE CLEANER
  • PACKOUT LEAD
  • Assistant Store Manager
Degrees
  • High School Diploma

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