, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Motivated office professional with proven skills in managing appointments, meetings and events. Able to independently organize resources to smoothly meet routine needs and complete special projects. Skilled communicator and problem-solver with the adaptability to handle changing demands. Meticulous Office Manager with 10 years of experience. Distinguished history of reliability and effective budgeting.
Skills
Database administration
Expense Reporting
Contract negotiations
Team Leadership
Project Management
Excellent multi-tasking ability
Budgeting
Relationship building
Office management
Bookkeeping
Contract Negotiation
Grant Writing
Strategic Planning
Presentation Skills
Financial Report Writing
Prioritization and time management
Vendor relations skills
Inventory purchasing
Accounts receivable and payable
Developing presentations
Administering payroll
Database management
Confidentiality understanding
Spreadsheet development
CRM and office management software
Experience
08/2019 to CurrentSecretaryNorthside Hospital | Duluth, GA,
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Entered student data into RDS system and updated customer contacts, Treasurer for All Accounts in Our School EVSC Enrollment.
Created agendas, meeting notes and other documents to enhance collaborative process.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Received and routed incoming calls and correspondence to promote timely communication.
07/2016 to 12/2019Secretary Early LearningClinica | Thornton, CO,
Budget Accounts, assist Principal with day to day operations Answer phones and assist all parents Treasurer for All Accounts in Our School EVSC.
Early Childhood Order all supplies.
Payroll.
End of the month accounting procedures.
Treasurer for all accounts in our school.
Enroll students.
Purchase orders, reimbursements, and inventory.
Secretary to Director of Early Childhood, EVSC, Enroll 450+ infant to preschool children.
Maintain all student files for state licensing.
Recruit new hires for sub positions.
All 80+ staff files are current with all required documentation for state licensing.
Obtain grants for all qualified students.
Place all orders and purchase orders, reimbursements and travel expenses.
Keep inventory of all office and classroom supplies.
Maintain all grants for each child.
07/2016 to 07/2017Office ManagerAmericold Logistics | Burlington, WA,
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Sourced vendors for special project needs and negotiated contracts.
Increased office organization by developing filing system and customer database protocols.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Collaborated closely with plant manager to effectively smooth and improve office operations.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
05/2006 to 03/2016SR. Customer Service RepIndiana Forms And Labels | City, STATE,
Trade Shows, customer service, ordering, invoicing, shipping, and quoting.
I had a client list of over 1000+ customers.
Monitored customer accounts to track outstanding issues and implement new solutions.
Traveled to customer locations to resolve on-site issues and promote loyalty.
Improved customer satisfaction and retention by proactively reviewing new customer accounts and reaching out to offer assistance.
Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
Educated customers about products, pricing and policies to address and resolve issues.
Managed processing, scheduling and execution of customer purchase orders.
Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
Education and Training
Expected in 2021Bachelor of Science | Business AdministrationIndiana University East, Richmond, INGPA:
Expected in 2021AS | General StudiesVincennes University, Vincennes, INGPA:
Expected in 2019Associate | ScienceNotre Dame University, South Bend, INGPA:
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