Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Motivated office professional with proven skills in managing appointments, meetings and events. Able to independently organize resources to smoothly meet routine needs and complete special projects. Skilled communicator and problem-solver with the adaptability to handle changing demands. Meticulous Office Manager with 10 years of experience. Distinguished history of reliability and effective budgeting.

  • Database administration
  • Expense Reporting
  • Contract negotiations
  • Team Leadership
  • Project Management
  • Excellent multi-tasking ability
  • Budgeting
  • Relationship building
  • Office management
  • Bookkeeping
  • Contract Negotiation
  • Grant Writing
  • Strategic Planning
  • Presentation Skills
  • Financial Report Writing
  • Prioritization and time management
  • Vendor relations skills
  • Inventory purchasing
  • Accounts receivable and payable
  • Developing presentations
  • Administering payroll
  • Database management
  • Confidentiality understanding
  • Spreadsheet development
  • CRM and office management software
08/2019 to Current Secretary Northside Hospital | Duluth, GA,
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Entered student data into RDS system and updated customer contacts, Treasurer for All Accounts in Our School EVSC Enrollment.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Received and routed incoming calls and correspondence to promote timely communication.
07/2016 to 12/2019 Secretary Early Learning Clinica | Thornton, CO,
  • Budget Accounts, assist Principal with day to day operations Answer phones and assist all parents Treasurer for All Accounts in Our School EVSC.
  • Early Childhood Order all supplies.
  • Payroll.
  • End of the month accounting procedures.
  • Treasurer for all accounts in our school.
  • Enroll students.
  • Purchase orders, reimbursements, and inventory.
  • Secretary to Director of Early Childhood, EVSC, Enroll 450+ infant to preschool children.
  • Maintain all student files for state licensing.
  • Recruit new hires for sub positions.
  • All 80+ staff files are current with all required documentation for state licensing.
  • Obtain grants for all qualified students.
  • Place all orders and purchase orders, reimbursements and travel expenses.
  • Keep inventory of all office and classroom supplies.
  • Maintain all grants for each child.
07/2016 to 07/2017 Office Manager Americold Logistics | Burlington, WA,
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Sourced vendors for special project needs and negotiated contracts.
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Collaborated closely with plant manager to effectively smooth and improve office operations.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
05/2006 to 03/2016 SR. Customer Service Rep Indiana Forms And Labels | City, STATE,
  • Trade Shows, customer service, ordering, invoicing, shipping, and quoting.
  • I had a client list of over 1000+ customers.
  • Monitored customer accounts to track outstanding issues and implement new solutions.
  • Traveled to customer locations to resolve on-site issues and promote loyalty.
  • Improved customer satisfaction and retention by proactively reviewing new customer accounts and reaching out to offer assistance.
  • Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
  • Educated customers about products, pricing and policies to address and resolve issues.
  • Managed processing, scheduling and execution of customer purchase orders.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
Education and Training
Expected in 2021 Bachelor of Science | Business Administration Indiana University East, Richmond, IN GPA:
Expected in 2021 AS | General Studies Vincennes University, Vincennes, IN GPA:
Expected in 2019 Associate | Science Notre Dame University, South Bend, IN GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Indiana University East
  • Vincennes University
  • Notre Dame University

Job Titles Held:

  • Secretary
  • Secretary Early Learning
  • Office Manager
  • SR. Customer Service Rep


  • Bachelor of Science
  • AS
  • Associate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: