secretary resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

I am a highly-motivated and dedicated college student majoring in biochemistry at ESU. Pursuing this major has helped me become more team-oriented and adept at working effectively, unsupervised, and quickly mastering new skills. I have strong work ethic, and exceptional interpersonal skills that have been developed through all my work experience. Being bilingual in Spanish and English has helped me become more efficient with my communication and social skills. I am currently pursuing a flexible part-time employment with weekend, morning and or evening shift options.

  • Multitasking and Time Management
  • Meticulous Attention to Detail
  • Verbal and Written Communication
  • Task Prioritization
  • Ease with Computers and Technology
  • Microsoft Office
  • Relationship Building
  • Complex Problem Solving
  • Bilingual in Spanish and English
  • Fast Learner
  • Customer Service
  • Cleaning and Sanitizing
  • Highly Efficient and Productive
  • Experiment Protocol Development
  • Laboratory Equipment Functions
  • Active Listening
  • PPE Use
  • Research Methods
  • Critical Thinking
  • Reliable & Trustworthy
  • Fluent in Spanish
  • First Aid/CPR
  • Good Work Ethic
  • Flexible Schedule
  • People Skills
  • Friendly, Positive Attitude
  • Basic Math
  • Chemical and Molecular Analysis
  • Laboratory Equipment Functions
Secretary, 12/2021 to Current
University Of Miami Miller School Of MedicineCoral Springs, FL,
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Scheduled meetings and sent invitations specifying time and location.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Managed staff calendars and coordinated travel, meeting and hotel accommodations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Sales Associate, 10/2020 to 01/2022
Jockey International, Inc.Woodburn, OR,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
Construction Worker, 05/2018 to 01/2022
DattcoBerlin, CT,
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
  • part-time work in the companies office, help keep papers organized
Hostess, 02/2019 to 08/2019
Omni HotelsLos Angeles, CA,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
Restaurant Busser, 07/2017 to 07/2019
Kimpton HotelsChicago, IL,
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Served water, coffee and soft drinks and offered refills to promote excellent customer service.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Helped employees complete required activities during peak periods.
  • Expedited food to tables to assist servers during busy periods.
Cleaning Crew Member, 06/2016 to 08/2018
Parts TownDayton, OH,
  • Worked with various employees as a team in order to bring satisfaction to our costumer.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Swept, mopped and sanitized wooden and tile floors.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Measured and mixed detergents with water for use in commercial cleaning.
  • Labeled and properly stored chemicals, equipment and cleaning products.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Created inventory checklists and stocked housekeeping carts.
Education and Training
High School Diploma: , Expected in 06/2020 to Stroudsburg High School - Stroudsburg, PA
  • [2018-2020] - Honor Roll
  • Scholarship Recipient
  • History AP Course
  • 3.5 GPA
  • Forward for stroudsburg girls soccer team, 2017 to 2019
Native/ Bilingual
Native/ Bilingual

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Resume Overview

School Attended

  • Stroudsburg High School

Job Titles Held:

  • Secretary
  • Sales Associate
  • Construction Worker
  • Hostess
  • Restaurant Busser
  • Cleaning Crew Member


  • High School Diploma

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