Motivated and reliable office administrative professional. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.
Problem resolution Self-starter Deadline-oriented Spreadsheet development Staff motivation |
Responsible to the Program Director, typed correspondence, maintain files and type case entries. Prepare forms to be sent in to administrative office, answer the telephone and serve as a receptionist as assigned, preform general office duties, drive on agency business, bill and code invoices, and other assigned duties by the Program Director.
Monitored patient condition by observing physical and mental condition, intake and output, and exercise. Supported client by providing housekeeping and laundry services and other household requirements; prepared and serving meals and snacks. Assisted client by providing personal services, such as, bathing, dressing, and grooming. Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping. Recorded patient information by making entries in the patient journal.
Data Reporting
- Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
Reporting
- Maintained status reports to provide management with updated information for client projects.
Scheduling
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Technology Proficient
- Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Document Organization
- Developed and created effective filing system to accelerate paperwork processing.
Event Planning
- Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
Medical Records
- Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Patient Billing
- Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
Inventory Management
- Managed inventory and office budgeting for supplies for busy office of 12.
Training
- Responsible for training all new employees to ensure continued quality of customer service.
BLS in CPR and AED and First Aid
Plan, Shop, Save and Cook
Toileting Care
Alzheimer's Disease
Basic Diabetes Awareness
Basic Urinary Incontinence
Basic Multiple Sclerosis
Basic Hospice Care
Basic Fall Prevention
Basic Elder Abuse
Basic Asthma Awareness
Prioritize, plan, and manage for results
Schedule appointments, maintain calendars, and receive visitors
Prepare written communications and distribute processed information
Set up and maintain files
Use the telephone effectively
Perform basic financial tasks
Plan meetings and conferences
Make travel arrangements
Prepare for future professional challenges
Demonstrate teaming and collaboration and personal and interpersonal skills to develop effective working relationships
Understand the role of organizational structures that include the supervisor's role and any subordinate roles
Certified BLS in CPR and AED and First Aid
Trained Health-Care Provider
Certified Plan, Shop, Save and Cook
Financial Record Keeping l Certification
Certified Administrative Assistant
Microsoft Excel Certificate
Microsoft Access Certificate
Microsoft Word Certificate
Home-Care
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Active Learning
Client Relations
Computer Proficiency
Creative Problem Solving
Data Entry
Documentation
Executive Management Support
Spreadsheets
Telephone Skills
Time Management
Customer Service
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School Attended
- American Heart Association
- Ashworth College
- Mira Monte High School
Job Titles Held:
- Secretary
- Home-Care Provider
Degrees
- Certified Health-Care Provider
- Diploma
- High School Diploma
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