Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Focus

Motivated and reliable office administrative professional. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.

Core Qualifications

Problem resolution



Spreadsheet development

Staff motivation

Work Experience
06/2013 to 09/2014 Secretary Hca | Nebo, NC,

Responsible to the Program Director, typed correspondence, maintain files and type case entries. Prepare forms to be sent in to administrative office, answer the telephone and serve as a receptionist as assigned, preform general office duties, drive on agency business, bill and code invoices, and other assigned duties by the Program Director.

06/2013 to 07/2014 Home-Care Provider Ashley Cheney | City, STATE,

Monitored patient condition by observing physical and mental condition, intake and output, and exercise. Supported client by providing housekeeping and laundry services and other household requirements; prepared and serving meals and snacks. Assisted client by providing personal services, such as, bathing, dressing, and grooming. Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping. Recorded patient information by making entries in the patient journal.


Data Reporting

  • Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.


  • Maintained status reports to provide management with updated information for client projects.


  • Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Technology Proficient

  • Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.

Document Organization

  • Developed and created effective filing system to accelerate paperwork processing.

Event Planning

  • Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.

Medical Records

  • Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.


  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Patient Billing

  • Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.

Inventory Management

  • Managed inventory and office budgeting for supplies for busy office of 12.


  • Responsible for training all new employees to ensure continued quality of customer service.

Employment Summary
06/2013 to 09/2014 Secretary Turning Point, Kennemer Center | Bakersfield, CA
01/2013 to 03/2014 Home-Care Provider Ashley Cheney | Bakersfield, CA
Expected in March 2015 Certified Health-Care Provider | Home Care Provider American Heart Association, Bakersfield, CA GPA:

BLS in CPR and AED and First Aid

Plan, Shop, Save and Cook

Toileting Care

Alzheimer's Disease

Basic Diabetes Awareness

Basic Urinary Incontinence

Basic Multiple Sclerosis

Basic Hospice Care

Basic Fall Prevention

Basic Elder Abuse

Basic Asthma Awareness

Expected in 2015 Diploma | Administrative Assistant Ashworth College, Bakersfield, GA GPA:

Prioritize, plan, and manage for results

Schedule appointments, maintain calendars, and receive visitors

Prepare written communications and distribute processed information

Set up and maintain files

Use the telephone effectively

Perform basic financial tasks

Plan meetings and conferences

Make travel arrangements

Prepare for future professional challenges

Demonstrate teaming and collaboration and personal and interpersonal skills to develop effective working relationships

Understand the role of organizational structures that include the supervisor's role and any subordinate roles

Expected in 2011 High School Diploma | Diploma Mira Monte High School, Bakersfield, CA GPA:

Certified BLS in CPR and AED and First Aid

Trained Health-Care Provider

Certified Plan, Shop, Save and Cook

Financial Record Keeping l Certification

Certified Administrative Assistant

Microsoft Excel Certificate

Microsoft Access Certificate

Microsoft Word Certificate



Microsoft Excel

Microsoft Access

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Active Learning

Client Relations

Computer Proficiency

Creative Problem Solving

Data Entry



Executive Management Support


Telephone Skills

Time Management

Customer Service

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School Attended

  • American Heart Association
  • Ashworth College
  • Mira Monte High School

Job Titles Held:

  • Secretary
  • Home-Care Provider


  • Certified Health-Care Provider
  • Diploma
  • High School Diploma

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