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Seasonal Returns Inspector Resume Example

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SEASONAL RETURNS INSPECTOR
Professional Summary

Proficient, detailed receptionist with proven experience in front office operations. Strongly knowledgeable of multi-line phone systems, guest receiving protocols, and office software applications. Adept at ordering supplies, maintaining inventory, and presenting a polished, friendly public atmosphere.

Skills
  • General Office duties
  • Intermediate Japanese
  • POS systems operations
  • Customer relations
  • Order processing
  • Computer proficient
  • Stocking and replenishing
  • MS Office proficiency
  • Administrative Support
  • Professional telephone demeanor
  • Data entry
  • Creative problem solving
  • Complaint resolution
  • Meticulous and organized
Work History
Seasonal Returns Inspector, 10/2019 to 10/2019
7th Avenue Costumes – Tampa , Florida
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements
  • Went through customer returned items to detect damages or wear and tear
  • Assist with warehouse maintenance
Assistant Store Manager, 10/2018 to 05/2019
Peach Pantry – Atlanta, GA
  • Assisted store owner in planning and implementing strategies to attract customers
  • Coordinate daily customer service operations
  • Monitor and maintain store inventory
  • Communicate with clients and evaluate needs
  • Analyze consumer behavior and adjust product positioning increasing sales by 5%
  • Processed credit and debit card payments and returned proper change for cash purchases
  • Efficiently addressed customer issues to ensured quick and successful resolutions
  • Assessed, optimized and elevated operations to target current and expected demands
  • Increased sales by 10% over 6 month period
Server, 05/2018 to 07/2018
Lucky Lotus Smoothie Bar – Atlanta, GA
  • Set up or restock product displays
  • Provide customers with product details, such as smoothie blends or preparation descriptions
  • Slice fruits, vegetables, desserts, or meats for use in foodservice
  • Wrap, label, or date food items for sale
  • Clean or sanitize work areas, utensils, or equipment
  • Order, receive, or stock supplies or retail products
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips
  • Operated POS terminals to input orders, split bills and calculate totals
  • Restocked nonperishable and other items, including condiments and napkins from inventory to keep pantry well-supplied
  • Up sold customers and optimized table-turns, outperforming staff average sales by up to 3%
  • Managed closing duties, including restocking items and reconciling cash drawer
Office Administrator, 07/2017 to 12/2017
Delta Air Lines – Atlanta, GA
  • Greet persons entering the establishment, determine the purpose of visit, and direct or escort them to specific destinations
  • Receive payment and record receipts for services
  • Schedule appointments and maintain and update appointment calendars
  • Transmit information or documents to customers, using computer, mail
  • File and maintain records
  • Perform administrative support tasks, proofreading, transcribing handwritten information, or operating calculators, or other documents
  • Operate office machines, photocopiers and scanners and personal computers
  • Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers
  • Supported 1 to 7 representatives by processing average of 3 new bookings every two weeks
  • Replenished office supplies when inventory became low and placed new orders for restocking
  • Updated databases with new hire data, verified changes in information and maintained 100% accuracy
Home Health Aide, 04/2017 to 06/2017
Joan Lamons – Riverview, FL
  • Administer prescribed oral medications, under the written direction of the physician or as directed by home care nurse or aide, and ensure patients take their medicine
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Provide patients with help moving in and out of beds, baths, wheelchair, or automobiles and with dressing and grooming
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
  • Change dressings
  • Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
  • Prepared high-quality nutritious meals for patients with Alzheimer's and dementia conditions to promote better overall health and improve eating habits
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships
  • Engaged with patients through participation in story telling activity, which helped boost mood and improve overall memory
Crew Member, 03/2015 to 06/2015
Chick Fil A – East Point, Ga
  • Maintain sanitation, health, and safety standards in work areas
  • Verify that prepared food meets requirements for quality and quantity
  • Measure ingredients required for specific food items being prepared
  • Clean, stock, and restock workstations and display cases
  • Serve orders to customers at windows, counters, or tables
  • Prepare and serve beverages such as coffee and fountain drinks
  • Accepted and processed payments via credit card and cash worth up to $500 daily
Crew Member, 05/2014 to 11/2014
Bento Bus Food Truck – Atlanta, GA
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, and hotel rooms
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
  • Maintain sanitation, health, and safety standards in work areas
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
  • Clean, stock, and restock workstations and display cases
  • Kept activities moving smoothly by coordinating schedules and personnel
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
  • Sought out and implemented methods to improve service and team performance and boost business sustainability
  • Controlled portion sizes and garnishing for optimal cost controls
  • Reduced food waste 14% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items
  • Trained employees on correct cooking techniques, safety standards and performance strategies
  • Supervised staff preparing and serving 100 meals per day
Education
Human Resource Certificate: Human Resource Management, Expected in 06/2020
University of Maryland - University College - Hyattsville, MD
High School DiplomaFort Hayes Metropolitan High School - Columbus, OH
Skills
  • General Office duties
  • Intermediate Japanese
  • POS systems operations
  • Customer relations
  • Order processing
  • Computer proficient
  • Stocking and replenishing
  • MS Office proficiency
  • Administrative Support
  • Professional telephone demeanor
  • Data entry
  • Creative problem solving
  • Complaint resolution
  • Meticulous and organized
Work History
Assistant Store Manager, 10/2018 to 05/2019
Peach Pantry – Atlanta, GA
  • Assisted store owner in planning and implementing strategies to attract customers
  • Coordinate daily customer service operations
  • Monitor and maintain store inventory
  • Communicate with clients and evaluate needs
  • Analyze consumer behavior and adjust product positioning increasing sales by 5%
  • Processed credit and debit card payments and returned proper change for cash purchases
  • Efficiently addressed customer issues to ensured quick and successful resolutions
  • Assessed, optimized and elevated operations to target current and expected demands
  • Increased sales by 10% over 6 month period
Server, 05/2018 to 07/2018
Lucky Lotus Smoothie Bar – Atlanta, GA
  • Set up or restock product displays
  • Provide customers with product details, such as smoothie blends or preparation descriptions
  • Slice fruits, vegetables, desserts, or meats for use in foodservice
  • Wrap, label, or date food items for sale
  • Clean or sanitize work areas, utensils, or equipment
  • Order, receive, or stock supplies or retail products
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips
  • Operated POS terminals to input orders, split bills and calculate totals
  • Restocked nonperishable and other items, including condiments and napkins from inventory to keep pantry well-supplied
  • Up sold customers and optimized table-turns, outperforming staff average sales by up to 3%
  • Managed closing duties, including restocking items and reconciling cash drawer
Office Administrator, 07/2017 to 12/2017
Delta Air Lines – Atlanta, GA
  • Greet persons entering the establishment, determine the purpose of visit, and direct or escort them to specific destinations
  • Receive payment and record receipts for services
  • Schedule appointments and maintain and update appointment calendars
  • Transmit information or documents to customers, using computer, mail
  • File and maintain records
  • Perform administrative support tasks, proofreading, transcribing handwritten information, or operating calculators, or other documents
  • Operate office machines, photocopiers and scanners and personal computers
  • Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers
  • Supported 1 to 7 representatives by processing average of 3 new bookings every two weeks
  • Replenished office supplies when inventory became low and placed new orders for restocking
  • Updated databases with new hire data, verified changes in information and maintained 100% accuracy
Home Health Aide, 04/2017 to 06/2017
Joan Lamons – Riverview, FL
  • Administer prescribed oral medications, under the written direction of the physician or as directed by home care nurse or aide, and ensure patients take their medicine
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Provide patients with help moving in and out of beds, baths, wheelchair, or automobiles and with dressing and grooming
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
  • Change dressings
  • Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
  • Prepared high-quality nutritious meals for patients with Alzheimer's and dementia conditions to promote better overall health and improve eating habits
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships
  • Engaged with patients through participation in story telling activity, which helped boost mood and improve overall memory
Crew Member, 03/2015 to 06/2015
Chick Fil A – East Point, Ga
  • Maintain sanitation, health, and safety standards in work areas
  • Verify that prepared food meets requirements for quality and quantity
  • Measure ingredients required for specific food items being prepared
  • Clean, stock, and restock workstations and display cases
  • Serve orders to customers at windows, counters, or tables
  • Prepare and serve beverages such as coffee and fountain drinks
  • Accepted and processed payments via credit card and cash worth up to $500 daily
Crew Member, 05/2014 to 11/2014
Bento Bus Food Truck – Atlanta, GA
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, and hotel rooms
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
  • Maintain sanitation, health, and safety standards in work areas
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
  • Clean, stock, and restock workstations and display cases
  • Kept activities moving smoothly by coordinating schedules and personnel
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
  • Sought out and implemented methods to improve service and team performance and boost business sustainability
  • Controlled portion sizes and garnishing for optimal cost controls
  • Reduced food waste 14% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items
  • Trained employees on correct cooking techniques, safety standards and performance strategies
  • Supervised staff preparing and serving 100 meals per day
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Resume Overview

Companies Worked For:

  • 7th Avenue Costumes
  • Peach Pantry
  • Lucky Lotus Smoothie Bar
  • Delta Air Lines
  • Joan Lamons
  • Chick Fil A
  • Bento Bus Food Truck

School Attended

  • University of Maryland - University College
  • Fort Hayes Metropolitan High School

Job Titles Held:

  • Seasonal Returns Inspector
  • Assistant Store Manager
  • Server
  • Office Administrator
  • Home Health Aide
  • Crew Member

Degrees

  • Human Resource Certificate : Human Resource Management , Expected in 06/2020
    High School Diploma

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