Seasonal Returns Inspector Resume Example
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SEASONAL RETURNS INSPECTOR
Professional Summary
Proficient, detailed receptionist with proven experience in front office operations. Strongly knowledgeable of multi-line phone systems, guest receiving protocols, and office software applications. Adept at ordering supplies, maintaining inventory, and presenting a polished, friendly public atmosphere.
Skills
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Work History
Seasonal Returns Inspector, 10/2019 to 10/2019
Columbia Sportswear Co. – Brentwood , TN
Columbia Sportswear Co. – Brentwood , TN
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements
- Went through customer returned items to detect damages or wear and tear
- Assist with warehouse maintenance
Assistant Store Manager, 10/2018 to 05/2019
Alterra Mountain Co – Mammoth Lakes , CA
Alterra Mountain Co – Mammoth Lakes , CA
- Assisted store owner in planning and implementing strategies to attract customers
- Coordinate daily customer service operations
- Monitor and maintain store inventory
- Communicate with clients and evaluate needs
- Analyze consumer behavior and adjust product positioning increasing sales by 5%
- Processed credit and debit card payments and returned proper change for cash purchases
- Efficiently addressed customer issues to ensured quick and successful resolutions
- Assessed, optimized and elevated operations to target current and expected demands
- Increased sales by 10% over 6 month period
Server, 05/2018 to 07/2018
Marsh & Mclennan Companies, Inc. – Clearwater , FL
Marsh & Mclennan Companies, Inc. – Clearwater , FL
- Set up or restock product displays
- Provide customers with product details, such as smoothie blends or preparation descriptions
- Slice fruits, vegetables, desserts, or meats for use in foodservice
- Wrap, label, or date food items for sale
- Clean or sanitize work areas, utensils, or equipment
- Order, receive, or stock supplies or retail products
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips
- Operated POS terminals to input orders, split bills and calculate totals
- Restocked nonperishable and other items, including condiments and napkins from inventory to keep pantry well-supplied
- Up sold customers and optimized table-turns, outperforming staff average sales by up to 3%
- Managed closing duties, including restocking items and reconciling cash drawer
Office Administrator, 07/2017 to 12/2017
Right At Home – Germantown , MD
Right At Home – Germantown , MD
- Greet persons entering the establishment, determine the purpose of visit, and direct or escort them to specific destinations
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Transmit information or documents to customers, using computer, mail
- File and maintain records
- Perform administrative support tasks, proofreading, transcribing handwritten information, or operating calculators, or other documents
- Operate office machines, photocopiers and scanners and personal computers
- Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Generated shipment invoices, prepared packages and set up courier deliveries for customers
- Supported 1 to 7 representatives by processing average of 3 new bookings every two weeks
- Replenished office supplies when inventory became low and placed new orders for restocking
- Updated databases with new hire data, verified changes in information and maintained 100% accuracy
Home Health Aide, 04/2017 to 06/2017
Planet Fitness – Scranton , PA
Planet Fitness – Scranton , PA
- Administer prescribed oral medications, under the written direction of the physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Provide patients with help moving in and out of beds, baths, wheelchair, or automobiles and with dressing and grooming
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Change dressings
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
- Prepared high-quality nutritious meals for patients with Alzheimer's and dementia conditions to promote better overall health and improve eating habits
- Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships
- Engaged with patients through participation in story telling activity, which helped boost mood and improve overall memory
Crew Member, 03/2015 to 06/2015
Planet Fitness – Seffner , FL
Planet Fitness – Seffner , FL
- Maintain sanitation, health, and safety standards in work areas
- Verify that prepared food meets requirements for quality and quantity
- Measure ingredients required for specific food items being prepared
- Clean, stock, and restock workstations and display cases
- Serve orders to customers at windows, counters, or tables
- Prepare and serve beverages such as coffee and fountain drinks
- Accepted and processed payments via credit card and cash worth up to $500 daily
Crew Member, 05/2014 to 11/2014
Bento Bus Food Truck – City , STATE
Bento Bus Food Truck – City , STATE
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, and hotel rooms
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
- Maintain sanitation, health, and safety standards in work areas
- Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
- Clean, stock, and restock workstations and display cases
- Kept activities moving smoothly by coordinating schedules and personnel
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
- Sought out and implemented methods to improve service and team performance and boost business sustainability
- Controlled portion sizes and garnishing for optimal cost controls
- Reduced food waste 14% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items
- Trained employees on correct cooking techniques, safety standards and performance strategies
- Supervised staff preparing and serving 100 meals per day
Education
Human Resource Certificate: Human Resource Management, Expected in 06/2020
University of Maryland - University College - City, State
University of Maryland - University College - City, State
High School DiplomaFort Hayes Metropolitan High School - City
Skills
- General Office duties
- Intermediate Japanese
- POS systems operations
- Customer relations
- Order processing
- Computer proficient
- Stocking and replenishing
- MS Office proficiency
- Administrative Support
- Professional telephone demeanor
- Data entry
- Creative problem solving
- Complaint resolution
- Meticulous and organized
Work History
Assistant Store Manager, 10/2018 to 05/2019
Company Name – City, State
Company Name – City, State
- Assisted store owner in planning and implementing strategies to attract customers
- Coordinate daily customer service operations
- Monitor and maintain store inventory
- Communicate with clients and evaluate needs
- Analyze consumer behavior and adjust product positioning increasing sales by 5%
- Processed credit and debit card payments and returned proper change for cash purchases
- Efficiently addressed customer issues to ensured quick and successful resolutions
- Assessed, optimized and elevated operations to target current and expected demands
- Increased sales by 10% over 6 month period
Server, 05/2018 to 07/2018
Company Name – City, State
Company Name – City, State
- Set up or restock product displays
- Provide customers with product details, such as smoothie blends or preparation descriptions
- Slice fruits, vegetables, desserts, or meats for use in foodservice
- Wrap, label, or date food items for sale
- Clean or sanitize work areas, utensils, or equipment
- Order, receive, or stock supplies or retail products
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips
- Operated POS terminals to input orders, split bills and calculate totals
- Restocked nonperishable and other items, including condiments and napkins from inventory to keep pantry well-supplied
- Up sold customers and optimized table-turns, outperforming staff average sales by up to 3%
- Managed closing duties, including restocking items and reconciling cash drawer
Office Administrator, 07/2017 to 12/2017
Company Name – City, State
Company Name – City, State
- Greet persons entering the establishment, determine the purpose of visit, and direct or escort them to specific destinations
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Transmit information or documents to customers, using computer, mail
- File and maintain records
- Perform administrative support tasks, proofreading, transcribing handwritten information, or operating calculators, or other documents
- Operate office machines, photocopiers and scanners and personal computers
- Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Generated shipment invoices, prepared packages and set up courier deliveries for customers
- Supported 1 to 7 representatives by processing average of 3 new bookings every two weeks
- Replenished office supplies when inventory became low and placed new orders for restocking
- Updated databases with new hire data, verified changes in information and maintained 100% accuracy
Home Health Aide, 04/2017 to 06/2017
Company Name – City, State
Company Name – City, State
- Administer prescribed oral medications, under the written direction of the physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Provide patients with help moving in and out of beds, baths, wheelchair, or automobiles and with dressing and grooming
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Change dressings
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
- Prepared high-quality nutritious meals for patients with Alzheimer's and dementia conditions to promote better overall health and improve eating habits
- Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships
- Engaged with patients through participation in story telling activity, which helped boost mood and improve overall memory
Crew Member, 03/2015 to 06/2015
Company Name – City, State
Company Name – City, State
- Maintain sanitation, health, and safety standards in work areas
- Verify that prepared food meets requirements for quality and quantity
- Measure ingredients required for specific food items being prepared
- Clean, stock, and restock workstations and display cases
- Serve orders to customers at windows, counters, or tables
- Prepare and serve beverages such as coffee and fountain drinks
- Accepted and processed payments via credit card and cash worth up to $500 daily
Crew Member, 05/2014 to 11/2014
Company Name – City, State
Company Name – City, State
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, and hotel rooms
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
- Maintain sanitation, health, and safety standards in work areas
- Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
- Clean, stock, and restock workstations and display cases
- Kept activities moving smoothly by coordinating schedules and personnel
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
- Sought out and implemented methods to improve service and team performance and boost business sustainability
- Controlled portion sizes and garnishing for optimal cost controls
- Reduced food waste 14% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items
- Trained employees on correct cooking techniques, safety standards and performance strategies
- Supervised staff preparing and serving 100 meals per day
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Resume Overview
School Attended
- University of Maryland - University College
- Fort Hayes Metropolitan High School
Job Titles Held:
- Seasonal Returns Inspector
- Assistant Store Manager
- Server
- Office Administrator
- Home Health Aide
- Crew Member
Degrees
- Human Resource Certificate : Human Resource Management , Expected in 06/2020
High School Diploma
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