Scrum Master Resume Example Wells Fargo Advisors

SCRUM MASTER

Professional Summary

Talented Scrum Master offering 5 years' experience and top-notch abilities in organizing workflows, solving complex problems and making accurate decisions based on sound judgment and analytical strengths with definitive leadership qualities and strong critical thinking and decision making skills. Experienced with leading teams driving long, complex and development projects. Seek to bring knowledge and abilities to new position with growing teams and proper group dynamic techniques.

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills.

Tool;

Jira and Confluence
DevOps
Microsoft Word/Excel/Publisher/Power point/Outlook.
IVD/LabView
Skype,Zoom and WebEx
Customer relationship management(CRM)
Workforce management and content management systems(WC/CMS)
Interactive voice response(IVR)

Skills

Customer interaction
Project Management
Public speaking
Process improvement
Documentation Management
Waterfall methodology
Operational improvement

Scrum
Conflict management/team building
Group dynamics and animation skills
Risk mitigation planning
Non violent Communication
Fluent in English and French
Servant Leadership

Work History

02/2018 to 06/2020Scrum MasterWells Fargo Advisors | Rochester, NY

Planned Agile best practices and encouraged UI/UX team cohesion, overcoming impediments and hurdles to productivity
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
Led sprint reviews, daily scrums and planning meetings to realize full team engagement
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
Worked effectively with multiple Scrum teams both internally and off-shore
Managed product backlog and supported Scrum framework for monthly sprint releases
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
Applied agile methodology to shorten software development life cycle time and achieve target margins
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
Built and utilized reporting systems to keep customers and management in loop with latest information
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
Closely collaborated with project members to identify and quickly address problems by using unit testing and functional testing parameters.
Possesses a solid technical background and the ability to drive resolution of technical issues and incorporate technical and architectural considerations into planning, decisions, and recommendations
Ability to influence and motivate people to high levels of performance and teamwork
Demonstrated working partnership with engineers (including QA), technical and business management, department heads, and product managers

01/2016 to 02/2018Scrum MasterHighland Health Care Services(UOFR) | Rochester, NY

Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
Worked effectively with multiple Scrum teams both internally and off-shore
Managed product backlog and supported Scrum framework for monthly sprint releases
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
Shielded scrum team from external interference for optimal productivity and success of Agile process
Investigated and corrected or escalated project problems
Closely collaborated with project members to identify and quickly address problems
Analyzed projects to determine resource requirements and procured necessary equipment and software
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
Worked to provide continuous improvement for product development life cycle, realizing 20% reduction in technical debt errors over 2 years

02/2015 to 12/2015ManagerFusion4 Company Ltd | Rochester, NY

Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Cross-trained existing employees to maximize team agility and performance.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Directed staff of 25 personnel and managed a huge budget.
Propelled continuous improvements and strategically capitalized on current market trends, resulting in sales increase.
Trained and guided team members to maintain high productivity and performance metrics.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Conducted scheduled and impromptu evaluations to assess work performance.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

01/2013 to 12/2014Project ManagerOrange Cameroon Mobile Communication Ltd | Bamenda -Cameroon, Bamenda -Cameroon

Developed implementation methodologies to rein in project costs while meeting key milestones
Developed and initiated projects, including managing costs, schedule and performance
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints
Modified and directed project plans to meet organizational needs
Achieved project deadlines by coordinating with contractors to manage performance
Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve
Reduced expenditures by effectively negotiating vendor and service contracts to drive savings
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency
Eliminated discrepancies by reviewing performance, status and safety adherence
Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance

Education

06/2009Associate of Science | Business ManagementNational Institute of Animation And Management, Yaounde-Cameroon

Minored in Counselling

04/2006Bachelor of Science | Education AdministrationUniversity of Buea, Cameroon

Minored in Curriculum studies/Teaching(Bachelors of Education)
Dissertation: The use of Didactic Materials in the Teaching Learning process
Thesis: Stress management and Control techniques

Certifications

Certified Scrum Master
Certified in Non-Violent communication
Commonwealth certificate of "women As Agents of Change"

Affiliations

Member of the Compassionate Friends Of Rochester.
Advocate for Nonviolence under The Gandhi institute of Nonviolence Rochester.

Resume Overview

Companies Worked For:

Wells Fargo Advisors
Highland Health Care Services(UOFR)
Fusion4 Company Ltd
Orange Cameroon Mobile Communication Ltd

School Attended

National Institute of Animation And Management
University of Buea

Job Titles Held:

Scrum Master
Manager
Project Manager

Degrees

06/2009 Associate of Science | Business Management
04/2006 Bachelor of Science | Education Administration

Scrum Master Resume Example

Resume Score: 80%

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