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Scheduler Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Well-organized in keeping inventories optimized and documentation current to maximize patient care efficiency. Excellent communication, planning and problem-solving abilities developed over 14 years of related experience. Examined paperwork, shipments and communication to stay current on supply levels and directed requisitions to meet expected demands.

Skills
  • Documentation proficiency
  • Order processing
  • Recordkeeping expertise
  • Schedule coordination
  • Multiline phone system proficiency
  • Customer conflict resolution
  • Outbound calling
  • High-volume call reception
  • Sharps disposal
  • Sanitation and sterilization
  • Drawing blood
  • HIPAA
  • Work ethic
  • Microsoft Office
  • Organizational skills
  • Infection control procedures
  • Quick problem solver
  • Performing patient intakes
  • Catheter change and preparation
  • Medical terminology knowledge
  • Collecting specimens
  • Understands medical procedures
  • Microsoft Office
  • First Aid/CPR
Experience
03/2020 to Current
Scheduler Mhm Services, Inc. Phoenix, AZ,
  • Revised production schedules to account for changing designs, shortages and other types of interruptions.
  • Analyzed demand and recommended updates to calendar schedule.
  • Demonstrated strong knowledge of company standards and protocols during state inspections.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices and equipment to transport patients.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored vital signs during medication administration to quickly identify any complications.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Conducted and initialized background checks for potential employees.
  • Drove employee feedback to deliver information to management for corrective action.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Donned and doffed personal protective equipment per company protocol to reduce spread of virus and offered training resources as needed.
  • Screened employees and visitors using specific protocol and non-contact infrared thermometers.
  • Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
  • Administered required COVID-19 rapid tests and sample collection using proper swabbing technique.
01/2013 to 11/2020
QMA American Senior Communities Scottsburg, IN,
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collected samples to complete tests for patient, checking for changes that indicated potentially dangerous conditions.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained medication stock and performed cleaning of patient rooms and equipment.
  • Monitored vital signs during medication administration to quickly identify any complications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Assessed patient needs in response to medications.
  • Initiated oxygen and administered life-saving drugs in emergency situations.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Scheduled appointments for patients via phone and in person.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
09/2016 to 01/2019
PCA Brookdale Senior Living Farmington Hills, MI,
  • Demonstrated physical strength and stamina to lift patients.
  • Obtained, labeled and transported variety of samples, including urine and blood specimens.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Collected and labeled specimens to prepare for delivery to laboratory.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education and Training
Expected in
: Criminal Justice
Ivy Tech Community College Of Indiana - New Castle, IN,
GPA:
Expected in 10/2006
GED:
New Castle High School - New Castle, IN
GPA:
Certifications
  • Licensed CNA - 5/18/2007
  • Licensed QMA - 5/10/2018
  • CPR-current exp 11/2021

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Ivy Tech Community College Of Indiana
  • New Castle High School
Job Titles Held:
  • Scheduler
  • QMA
  • PCA
Degrees
  • Some College (No Degree)
  • GED

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