Satellite Installer Resume Example Grays Harbor County Sheriff

SATELLITE INSTALLER

Professional Profile

Accomplished and energetic individual with a solid history of achievement in technology and security. Motivated leader with strong organizational and prioritization abilities. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Qualifications

Networked applications
Strong communication skills
Managing tight deadlines
Leadership

System administration
Cloud computing
Working independently
Large-scale systems

Experience

Satellite Installer
June 2015 to October 2015Grays Harbor County Sheriff － Aberdeen , WA

Installs and programs equipment, troubleshoots, diagnoses, repairs, replaces, and upgrades components.
Checks satellite TV systems for correct functionality and optimal performance, maintains accurate installation, service, and inventory records.
Treats customers with respect, courtesy, and professionalism at all times.
Coordinates schedules with customers, listens to descriptions of problems, answering questions, and resolving issues.
Communicates the wiring plan and equipment lay-out with customer prior to the installation.
Educates customers by conveying verbal information clearly and concisely, follows industry codes, regulations, and standards, adheres to policies and procedures while working autonomously.
Maintains a safe work environment by following safe practices and adhering to safety policies, including practicing safe driving techniques, acquires and applies information needed for prompt decision making.
Refers to and interprets schematics, manuals, and manufacturer's instructions, updates and improves job knowledge by participating in educational opportunities, reading technical publications, and participating in on-going technical training.
Supports co-workers and builds positive working relationships with all team members and meets and exceed performance goals and quality standards.

Detention Officer I
November 2014 to June 2015Altair － Plymouth , MN

Assists in the control, monitoring, movement and activities of inmates/detainees.
Monitors safety and security of the staff, inmates, visitors and facility, processes and monitors visitors, reports security violations.
Participates in booking and identifying new inmates, verifies information on booking forms, obtains signatures, oversees telephone usage.
Obtains photographs, processes property and money for safekeeping, types in formation on standard forms and inputs data into computer system.
Observes and assesses the behavior of visitors and inmates from a control room, operates intercom and electronic door controls in routine and emergency conditions.
Follows prescribed procedures and assists with visitation to inmates.
Assists with the conduct of inmate/detainees counts to ensure accuracy of total populations.
Operates county vehicle for errands, pickups, deliveries, and monitors and controls behavior of individuals assigned to work alternative programs.
Performs a variety of general administrative duties.
Responds to emergency situations, assists with the restraint of detainees.

Bailiff / Court Security Officer
July 2013 to November 2014Cinc Systems － Duluth , GA

Provides security and fire protection at the Navajo County Superior Court Building and grounds.
Reports accidents and incidents, conducts investigations as required, prepares reports, and issues warnings.
Receives briefing upon arriving for tour of duty; asks questions; participates in discussion of essential information.
Walks to patrol building and grounds; checks for unlocked doors and windows and investigates unusual or suspicious circumstances.
Maintains patrol log; indicates the time a building was checked, security violations that occurred and action taken.
Receives and dispatches emergency and general information by means of a two-way radio system.
Monitors environment and security computer systems.
Assists with crowd control in the event of an occurrence within the area of the Navajo County Superior Court Building.
Compiles information for and writes periodic reports on own work activities.
Escorts and communicates with Jurors as directed.
Ensures Juror questionnaires are filled out properly and all parties have received copies.
Assigns numbers to the Jurors as directed by the assigned Judge to case.
Ensures all parties are in attendance prior to calling the court into session.
Attends sessions of the court as required and remains until dismissed by the Superior Court Judge.
Conducts a physical inspection of the courtroom and jury room prior to and at the end of each session.
Secures courtroom when court is not in session.
Assists the Jurors during trials.
Relays messages to and from judge and jury.
Ensures that all court room equipment and supplies are on hand and in working order prior to the start of the trial.

Network Administrator
April 2011 to July 2013Capital Insurance Group － Anaheim , CA

Hired into a Network and Systems Administrator role to lead a four-member IT team in configuring, troubleshooting and maintaining a Windows/Cisco infrastructure.
Provide ongoing management, performance-tuning and support for approximately 500 systems.
Manage day to day operations for end user and system support.
Ensured that assigned systems we re-engineered, configured and optimized for maximum functionality and availability.
Implemented solutions that reduced single point failure and improved system up time.
Led county wide hardware/software installations; oversaw major server upgrade/expansion projects that improved network access availability, remote services and network performance; and integrated new technologies into existing data-center environments.
Strengthened system/network security and business-continuity planning as a member of County's security team.
Rectified many issues by instituting best practices in system log analysis, backups, network operation security, user account/permissions management and systems/software auditing.
Installed new wireless network infrastructure to provide better service to offsite locations, managed access restrictions to public locations, coordinated with other agencies to provide redundant network path throughout the County Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.

Application Systems Analyst
August 2007 to April 2011Outreach － Bridgeport , CT

Manage Active Directory servers and structures, additionally SQL servers and databases.
Monitored and maintained segment structure for LENEL system.
Managed and implemented LENEL door security access system for NAU resident halls, distance education and primary garage.
Managed transition from NAU residence life domain to institution-wide domain.
Assisted with the integration of the LENEL monitoring system into the NAU Police Department's Dispatch Center.
Provided assistance to NAU Police Department investigations related to door access.
Assisted with internal Residence Life door access security breaches.
Troubleshot server malfunctions related to software and databases, provided end-user support to Residence Life offices.
Managed Microsoft group policy settings, deployment, software installation and updates.
Optimization of SQL automation databases in order to forward data to other NAU systems, including LENEL and PeopleSoft.
Re-designed web pages in PHP, HTML and ASP, along with building database front-end applications for student wage databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Help Desk Support Service Specialist
July 2004 to August 2007City Of Springfield － Springfield , MA

Streamlined Active Directory lab OU for ACCL users and computers group.
Streamlined faculty and staff computer user accounts, and optimized inventory management control using GNL inventory control software.
Managed 15 Academic Complex Computer Lab (ACCL) part-time employees, managed training material for new employees, and oversaw lab operations.
Secured computer images to restrict student access to lab computers.
Provided server and end-user support to all NAU-Yuma users and equipment.
Installed new lab computers on an annual basis, upgraded key servers as needed.
Installed local staff IM server with file-dump storage using high-security settings.
Use computers for various applications, such as database management or word processing.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Oversee the daily performance of computer systems.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.

Technical Support Technician
January 2004 to July 2004Arizona Western College － City , STATE

Oversee the daily performance of computer systems.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Inspect equipment and read order sheets to prepare for delivery to users.

IT Support Specialist
July 2003 to December 2003Nicklaus Engineering Inc － City , STATE

Analyze equipment performance records to determine the need for repair or replacement.
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
Maintain an inventory of parts for emergency repairs.
Maintain logs related to network functions, as well as maintenance and repair records.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Train people in computer system use.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Load computer tapes and disks, and install software and printer paper or forms.

Apple Technician II
June 2002 to July 2003Yuma Educational Consortium － City , STATE

Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Analyze and report computer network security breaches or attempted breaches.
Create or revise user instructions, procedures, or manuals.
Install and configure wireless networking equipment.
Install network software, including security or firewall software.
Install new hardware or software systems or components, ensuring integration with existing network systems.
Install or repair network cables, including fiber optic cables.
Provide telephone support related to computer or connectivity issues.
Test repaired items to ensure proper operation.
Document help desk requests and resolutions.
Identify the causes of computer problems, using diagnostic testing software and equipment.
Perform routine maintenance or standard repairs to computer and server components or equipment.

Computer Technician
May 2000 to June 2002Arizona Western College － City , STATE

Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
Monitor the system for equipment failure or errors in performance.
Respond to program error messages by finding and correcting problems or terminating the program.
Notify supervisor or computer maintenance technicians of equipment malfunctions.
Answer telephone calls to assist computer users encountering problems.
Record information such as computer operating time, problems that occurred, and actions taken.
Help programmers and systems analysts test and debug new programs.
Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
Monitor use of data files and regulate access to safeguard information in computer files.
Modify computer security files to incorporate new software, correct errors, or change individual access status.
Train users and promote security awareness to ensure system security and to improve server and network efficiency.

Education

Bachelor of Arts : Criminal Justice, 2016Thomas Edison State University － City, State, USA

Associate of Arts : History, 2006Arizona Western College － City, State, USA

Skills

Academic, Active Directory, administrative duties, ASP, auditing, automation, cables, Cisco, computer maintenance, computer hardware, hardware, network systems, computer networks, Network and Systems, Critical Thinking, data processing, databases, database, database management, Decision Making, delivery, disaster recovery, door access, electronics, electronic mail, Inspect equipment, fax machines, filing, fire protection, firewall, forms, help desk, HTML, PHP, inspection, inventory

management, inventory control, lay-out, materials, access, exchange, money handling, Windows, Monitors, network security, networking, office equipment, operating systems, Optimization, PeopleSoft, phone systems, copiers, policies, printers, Problem Solving, processes, Public Safety, publications, quality, radio, reading, Read, recording, repairs, safety, scheduling, schematics, servers, software installation, testing software, SQL, supervisor, technical support, user support, technical assistance, technical training, technical documentation, telephone systems, TV, training materials, training material, Troubleshooting, upgrades, voice mail, web pages, wiring, word processing.

Resume Overview

School Attended

Thomas Edison State University
Arizona Western College

Job Titles Held:

Satellite Installer
Detention Officer I
Bailiff / Court Security Officer
Network Administrator
Application Systems Analyst
Help Desk Support Service Specialist
Technical Support Technician
IT Support Specialist
Apple Technician II
Computer Technician

Degrees

Bachelor of Arts : Criminal Justice , 2016
Associate of Arts : History , 2006

Satellite Installer Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes