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Jessica Claire
Montgomery Street, San Francisco, CA XXX05
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Master Technician with over 20 years in Automotive Business who employs a strong work ethic and the latest technology to every repair project. Employs great communication skills to relay complex problems to customers.

Strong leader who educates junior mechanics using unmatched industry expertise.Master Mechanic highly skilled in troubleshooting and repairing gas, diesel and alternate fuel vehicles.,

Highlights
  • Diagnosis and repair
  • Suspension and alignment
  • Electrical systems
  • Engine replacement specialist
  • Skilled electrician
  • Brake repair and replacement


  • Superior customer service
  • Preventative maintenance
  • Mathematical aptitude
  • Brake systems expertise
  • Analytical and diagnostic software
  • Hydraulic equipment

Accomplishments

Mastered all phases of Current Vehicle Operating Information, Mechanical Systems, Exceptional Diagnosis and Speed of same, Exceptional Diplomacy skills, Ability to articulate Report and Results to Customer

Experience
2004 to Current
Sarasota Data Scan Technologies, JM Family Company City, STATE,
  • Investigate, Analyze Warranty/Mechanical Claims in field, Examined vehicles to determine the extent of damage or malfunctions. Fidelity Warranty Services JM Family Company
  • Create & Manage Digital Images & Vehicle Condition Reports
  • Assess Vehicle Damage & Repair Costs Lease, Repo's & Collateral
  • ADP Systems, Citrix, Reynolds, Reynolds
  • Dealer Covenant Compliance & Certification Inspections Multiple manufacturers
  • Pre-Warranty & Pre-Underwriting Vehicle Inspections
  • Create & Manage Digital Images & Vehicle Condition Reports
  • Assess Vehicle Damage & Repair Costs Lease, Repo's & Collateral
  • ADP Systems, citrix
  • Dealer Covenant Compliance & Certification Inspections
2002 to Current
Sales, Service, Repair, Brokerage Executive Auto Brokers City, STATE,
  • Examined vehicles to determine the extent of damage or malfunctions.
  • Communicated with customers regarding vehicle issues and potential repairs.
  • Rebuilt faulty assemblies, including steering systems and linkages.
  • Specialized in servicing brakes and fuel systems.Executed all phases of power system tear down and repair.Repaired and replaced belts, hoses and steering systems.Operated pneumatic tools and air compressors.Rebuilt and repaired engines.Removed and replaced tires, shocks, struts and brakes.Repaired and replaced radiators and water pumps.Overhauled and repaired engines and motors.Reassembled engines and made adjustments as needed.Installed timing gears and timing belts.Ordered accurate amounts of parts and supplies to maintain necessary inventory.Guided mechanics with decisions concerning repair and replacement of parts.
  • Organized work records and filed reports.
  • Create & Manage Digital Images & Vehicle Condition Reports
  • Assess Vehicle Damage & Repair Costs Lease, Repo's & Collateral
  • ADP Systems, citrix
  • Internet Sales Manager F & I
  • Business Development Manager Analyst for Internet sales & trend to sales
  • Market, analyze and Direct Internet Department Sales
  • Vehicle Locater and dealer trades, Logistics
  • Reynolds & Reynolds Systems, ADP, . a division of Aimbridge Financial Services Llc.
  • General Manager Vehicle Disposition Services
  • Business Development, Open New Offices
  • Vehicle Remarketing, Logistics
  • Consultant to Western Automotive services
  • Marketing to Credit Unions
01/2002 to 01/2003
Sales Manager F & I Assistant Gettel Automotive Group INC , ,
  • Pre-Owned & Internet Sales Department
  • Appraise vehicle Trades
  • Manage Lease returns, Vehicle's Condition reporting
  • Reynolds & Reynolds Systems F & I
1987 to 2002
President / CEO/ General Manager Executive Auto Brokers Of CNY Inc City, STATE,
  • President / CEO/ General Manager
  • Luxury and Exotic Auto Sales and Leasing, Service Co.
  • Import / Export Auto & Salvage Internet Locator
  • Implemented Condition Reporting Appraisal service for Finance Insurance & Lease Companies
  • Repossession & Remarketing for Various local banks finance Companies Attorneys and Independents. Consultant, Sub-Agent to America Auto Recovery
  • Registered Manheim Auction Access Dealer / Freelance Dealer Buyer
  • Credit Report Analysis Consulting, Management, Business Growth to;
  • AAA Auto parts Inc. Salvage Management, Sales, Employee relations
  • A&R Auto Sales Inc. Auto Sales management, Wholesale, Retail, Employee relations
  • Greenleafe Development LLC. Real Property, Rental Property, Management and Commercial Land Development * Expanded Sales from $229,000 to $1,620,000, Annually in 1992 * Created Extended Warranty for used auto parts sales * Expanded Auto Sales to include Rebuild-able Vehicles Line. * Sold Assets of Company and Real Property
Education
Expected in
GED: General Courses
Corcoran school - Syracuse , New York
GPA:

Mechanical Engineering Boces Academic Achievement Award

Automotive Service Certificate ASE Master Technician Certification

Continuing Education in Automotive Mechanical Systems


Certifications

ASE Master Technician Certification

* Member, NYAD, ADRA, ARA, ICAR, TFA

* NYS Safety Inspector's License I-Car Certified



Professional Affiliations

Automotive Service Excellence


Held other related automotive Affiliations:

NYAD, ADRA, ARA, ICAR, TFA,

Skills

ASE Master Technician Certification,

Proficient in Automotive systems Diagnosis and repairs, Customer Service.


Rebuilt faulty assemblies, including steering systems and linkages.Serviced air conditioning, heating, engine-cooling and electrical systems.Examined vehicles to determine the extent of damage or malfunctions.Specialized in servicing brakes and fuel systems.Communicated with customers regarding vehicle issues and potential repairs.Repaired and replaced belts, hoses and steering systems.Executed all phases of power system tear down and repair.Operated pneumatic tools and air compressors.Rebuilt and repaired engines.Removed and replaced tires, shocks, struts and brakes.Contributed to repeat and referral business by using strong customer service and problem solving skills.Repaired and replaced radiators and water pumps.Organized work records and filed reports.Complied with state vehicle requirements, including engine safety and combustion control standards.Overhauled and repaired engines and motors.Reassembled engines and made adjustments as needed.Installed timing gears and timing belts.Ordered accurate amounts of parts and supplies to maintain necessary inventory.Guided mechanics with decisions concerning repair and replacement of parts.Repaired hydraulic pumps, couplings and gear trains.Worked on a variety of vehicles, including semi-trucks and tow trucks.Reviewed the work of 6 auto mechanics.



Proficient in Microsoft Windows, Office Exell, ADP, Citrix, Condition Reports , Sales, Inspections, Warranty, Credit, Access, Appraisal, Buyer, Finance, Leasing, Insurance Claims, Loans Underwriting, Rebuild, Sales Business Development, Internet Sales, Logistics, Employee Relations, Retail, Retail Marketing, Sales Management, Automotive, Financial Services, Marketing, Sales Department, Ase Certified

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Resume Overview

School Attended

  • Corcoran school

Job Titles Held:

  • Sarasota
  • Sales, Service, Repair, Brokerage
  • Sales Manager F & I Assistant
  • President / CEO/ General Manager

Degrees

  • GED

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