LiveCareer-Resume

salesperson waitress resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Customer Service and Rapport
  • Menu Recommendations
  • Workflow Coordination
  • Team Player
  • Cool Under Pressure
  • PPE Guideline Compliance
  • Relationship Building
  • Transactions and Cash Handling
Work History
10/2019 to 12/2020
Salesperson/Waitress Firehouse Subs Cincinnati, OH,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
10/2015 to 04/2016
Cashier Trinity Health Corporation Valatie, NY,
  • 3Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained cash drawer of $300 or more per work shift.
10/2012 to 10/2015
Salesperson/Waitress Waffle House City, STATE,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
02/2011 to 07/2013
Hostess Paradise Lanes City, STATE,
  • Adhered to strict party schedule to avoid overbooking or delay of parties.
  • Arranged tables and seating to comfortably seat party guests.
  • Completed party checklist to confirm each party received contracted elements of party package.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Prepared and served meals, beverages and desserts to party guests.
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Explained facility attractions to party guests and answered customer questions.
  • Decorated and set tables in accordance with party themes and age groups.
Education
Expected in 04/2016 to to
GED:
GSCC - Gadsden, AL,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • GSCC

Job Titles Held:

  • Salesperson/Waitress
  • Cashier
  • Salesperson/Waitress
  • Hostess

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: