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Salesperson Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Articulate Real Estate Agent driven to succeed. Client relationship management expert.
Skills
  • Translates the "voice of the consumer" into sales
  • Relationship-driven
  • Continuing real estate education
  • Interpretation of Market Analyses & Consumer Loyalty Surveys
  • Driven to succeed 
  • Quick learner
  • Self starter; Initiative
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
NORTHERN ILLINOIS UNIVERSITY DeKalb, IL Expected in 1989 Master of Public Administration (MPA) : Urban Studies - GPA : Urban Studies
WESTERN ILLINOIS UNIVERSITY Macomb, IL Expected in 1987 Bachelor of Liberal Arts : - GPA :
Experience
Advance Auto Parts - Salesperson
Lincoln, NE, 10/2016 - Current
Virtual real estate organization.  Sold one (1) house in January, 2017 in El Dorado Hills.  Following that, I took a sabbatical due to health issue investigation and treatment.  Ready to resume full time work now in New Construction Sales.
Advance Auto Parts - New Construction Host/Substitute
Longmont, CO, 05/2016 - 09/2016
  • Contributed expertise which led to more sales and goodwill. New Home Assignments as Site Host
  • 1 El Dorado Hills Lennar Homes at Heritage Estates (Active Adult)
  • 2 Keyes CA Bright Homes Marcona at Bonita Ranch
  • 3 Roseville CA Woodside Homes Bromley at Solaire
  • 4 Roseville CA Lennar Homes Marisol at Fiddyment Farm
  • 5 Sacramento CA Lennar Homes Heritage Westshore (active adult)
  • 6 Sacramento CA Beazer Homes Villas at Natomas Field
  • 7 Atwater CA Blue Mountain at Stone Creek
  • Greet clients, answer customers' questions, and show models.
  • File papers, supervise client signing of documents, assemble file packets for new releases.
Department Of Housing And Urban Development - Salesperson
Boston, MA, 11/2015 - 04/2016
  • Attended 90 day Keller Williams internship training prior to licensing by the California Bureau of Real Estate in May, 2016.
  • Salesperson license number 02002866.
State Of Montana - Management Analyst
Toston, MT, 01/2012 - 01/2015
  • Individual contributor responsible for Quality Control activities and special projects.
  • Submitted Purchase and Resale Entity (PRE) application to HUD as part of asset management strategy to sell single family houses to low income families.
  • Project approved by HUD.
  • Also wrote Language Access Plan (LAP) and developed Request for Proposal (RFP) and contract for interpretation/translation services.
  • Issued RFP and contract for confidential shredding of documents.
State Of Montana - Owner, Chief Executive Officer
Wibaux, MT, 01/2011 - 01/2012
  • Led group of 7 employees to provide primary and respite care for seniors and disabled residents.
  • Franchise operation start up.
  • Closed for lack of consistent business during recessionary period.
State Of Montana - Director of Leased Housing
Helena, MT, 01/2007 - 01/2011
  • Develop and hold full profit and loss accountability for an $18M annual operating budget and a $180M program budget serving over 11,000 families and 5,000 landlords in the City of Oakland. 
  • Lead a cross-functional team in representing agency during contract periods, report compilation/editing, and contractor evaluation and benchmarking.
  • Oversee customer service and loyalty programs, purchasing, vendor relations, and quality control metrics.
  • Responsible for quality control of housing inspections and resolving customer complaints.
State Of Montana - Director of Assisted Housing & Acting Deputy Executive Director
Billings, MT, 01/2007 - 01/2009
  • Led program operations for a county-wide housing authority.
  • Managed an $80M annual budget and led a team of five direct and 55 indirect reports in propelling all aspects of a rental assistance program that served 7,500 families.
  • Drive performance metrics surrounding customer service and retention, purchasing, quality levels, policy analysis, and process improvement efforts.
  • Conducted quality control housing inspections.
  • Transformed a nine-month delayed project to achieving "present" status; redesigned strategy and leveraged supplemental staff to increase productivity.
  • Played a key role in suggesting and acquiring a dedicated facility to improve staff / client parking, work environment, and internal technologies.
  • Contributed to the successful negotiation of new collective bargaining agreements for two employee groups.
  • Appointed to Acting Deputy Executive Director during predecessor's appointment to Executive Director.
SACRAMENTO HOUSING AND REDEVELOPMENT AGENCY - Assistant Director of Leased Housing & Acting Director of Housing
City, STATE, 01/2001 - 01/2007
  • Leader of county-wide leasing operations serving 7,500 housing choice voucher-receiving families and 3,000 private owners.
  • Developed and managed an $80M annual operating budget with full accountability for financial audits findings, program evaluation / enhancement, policy / procedure implementation, customer service/loyalty, quality management, and staff training and professional development.
  • Conducted quality control housing inspections.
  • Acquired property and created a specialized program that provided additional space for private owners and encouraged participation of program enhancements.
  • Prior Career History Discussed In-Depth During a Personal Interview.
  • .
SPRINGFIELD METROPOLITAN HOUSING AUTHORITY - Executive Director
City, STATE, 01/1999 - 01/2001
ROCK ISLAND HOUSING AUTHORITY - Executive Director
City, STATE, 01/1995 - 01/1999
FREEPORT HOUSING AUTHORITY - Executive Director
City, STATE, 01/1991 - 01/1995
BOONE COUNTY HOUSING AUTHORITY - Executive Director
City, STATE, 01/1988 - 01/1991
Experience
Activities and Honors
Skills
asset management, agency, benchmarking, budget, business operations, CA, resolving customer complaints, client, clients, customer service, document management, editing, staff training, financial audits, FOCUS, functional, Interpretation, leadership, Regulatory Compliance, Director, Market, Access, negotiation, organizing, organizational, policies, policy analysis, processes, process improvement, profit, profit and loss, program evaluation, project management, Proposal, protocols, purchasing, quality, quality management, Quality Control, Quick learner, Real Estate, receiving, RFP, sales, strategy, Strategic, Surveys, translation, vendor relations

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Resume Overview

School Attended
  • NORTHERN ILLINOIS UNIVERSITY
  • WESTERN ILLINOIS UNIVERSITY
Job Titles Held:
  • Salesperson
  • New Construction Host/Substitute
  • Salesperson
  • Management Analyst
  • Owner, Chief Executive Officer
  • Director of Leased Housing
  • Director of Assisted Housing & Acting Deputy Executive Director
  • Assistant Director of Leased Housing & Acting Director of Housing
  • Executive Director
  • Executive Director
  • Executive Director
  • Executive Director
Degrees
  • Master of Public Administration (MPA)
  • Bachelor of Liberal Arts