Energetic management professional versed in business management, finance and sales. Emphasizes
process improvement to increase profits and customer satisfaction. Innovative Manager seeks
position offering opportunities for new professional and personal challenges. Self-starter with a
positive, can-do attitude who is driven to learn, improve and succeed. Focused on cutting company
costs and boosting company revenue through innovative management techniques. Organized and
diligent with a strong background in sales, planning, budgeting and staffing.Motivated Marketing Manager with over 3 years marketing and product development experience, enabling startup and established companies to increase leads and revenue.
Summary of Skills
Reliable and punctual Math and language skills
Cash handling Delivers exceptional customer
Reliable team worker service
Neat, clean and professional Commercial deep fryer and slicer
Comfortable standing for long Proven leader
time periods Conversant in Spanish, And some
Engaging personality French
Sales and Marketing
Increased annual gross sales by 15%.
Developed direct mass mailings which resulted in 8% growth of customer base.
Assessed accounting system structures and converted acquired company's accounting system to PeopleSoft.
Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute reporting.
Managed accounting close, accounts payable, and financial reporting for multiple clients.
Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
Worked with customers to define and develop business cases for new products
Wrote marketing requirements documents for future product development.
Defined industry segments and identified opportunities in domestic and international markets.
Apr 2016 to Dec 2016 Kitchen Dairy Queen － Texas
Operated large-volume cooking equipment such as grills, deep-fat fryers and
Accurately measured ingredients required for specific food items.
Closely followed standard procedures for safe food preparation, assembly and
presentation to ensure customer satisfaction.
Closely followed standard
procedures for safe food preparation, assembly and presentation to ensure
Frequently washed and sanitized hands, food areas and
food preparation tools.
Performed general maintenance duties, including
mopping floors, washing dishes, wiping counter tops and emptying grease
Cleaned food preparation areas, cooking surfaces, and utensils.
all established restaurant practices and procedures.
Aug 2015 to Mar 2017 Mc Donalds － Texas
Took necessary steps to meet customer needs and effectively resolve food or
Recorded customer orders and repeated them back in a clear,
Promptly reported complaints to a member of the
Correctly received orders, processed payments and
responded appropriately to guest concerns.
Served fresh, hot food with a smile
in a timely manner.
Communicated clearly and positively with co-workers and
Resolved guest complaints promptly and professionally.
orders to customers at windows, counters and tables.
Sales RepMay 2014 to Jun 2016 Cutco/Vector － Texas
Networked in territory to generate leads.
Provided sales and service support to
Studied new products in order to provide detailed knowledge.
Met with clients to detail new product and service offerings.
productive relationships with key clients.
Consistently met or exceeded sales
Matched offerings with customer needs.
Generated sales and profit
Delivered special orders directly to customer locations.
mentored new sales professionals.
Sales RepresentitiveDec 2017 to Current Colonial LifeComputed, recorded, and proofread data, records and reports. Performed heavy bank reconciliations and cash flow statements. Created and executed marketing/PR campaigns, including new product introductions and existing product development. Worked with engineering department to launch first-to-market back-office automated solution for review of suspicious online retail transactions, leading to a 28% decrease in spam transactions. Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.
High School Diploma2014John Tyler High School － Texas, United States
Associate Degree, Business2018PennFoster Tyler － Texas, United StatesBusiness
Student government representative Advanced coursework in Business
Administration Coursework in Marketing and Advertising
Society for Marketing Professionals (SMP) Public Relations Society of America
Customer Satisfaction, Customer Service, Domestic and International Experience, Expense Control, Internal Auditing, Lead Development, Marketing, MBA, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Statement Billings, Tax Preparation, Territory Sales Experience, Weekly Payroll, Account Management, Accounts Payable/Receivable, Budgeting, Business Development, Client Relations, Cold Calling, Computer Literate, Computer Proficient, Creative Problem Solving, Credit and Collections, CRM Systems, Customer Needs Assessment