Sales/Quality Assurance Specialist Resume Example

An Emerging, non Emergency Medical Transportation company, with expertise in both Ambulatory and non Ambulatory patient transportation services. clients comprised of hospitals, group homes, nursing homes, health insurance providers and more.

• Methodological Niche market analysis for prospects, CRM lead creation and qualification, successfully procured an average of 8 accounts quarterly
• Created clear, detailed contract proposal for prospective partners
• Efficient liaison between company and existing affiliates, promptly relayed feedback to CEO and devised pragmatic solution to deescalate existing conflicts and generate new systems to avoid reoccurrence
• Solicited and negotiated terms of contract resulting in mutual agreements between company and clients, establishing synergistic operations between parties involved

An indirect automotive lending company, that provides financing to emerging credit customers.

• Efficiently formed a valuable liaison with over 150 dealerships; parts of the top 10 dealer groups in the automotive industry, in southern California and Nevada. Affiliated groups included Auto Nation, Lithia, Larry H. Miller, Penske , Group one, Harley Davidson and more. Establishing lucrative ties with the companies' core executives and decision makers
• Increased work productivity by 50% compared to my predecessor, by efficiently mapping effective commute routes, applying sound knowledge of the e-spatial mapping applications. 60% travel time
• Stimulated a 123% increase in monthly credit application by ensuring monthly face to face meetings with key decision makers at the auto dealerships, hands on coaching of finance and sales managers on proper deal structuring, and identifying both external and internal trend markers
• Slashed contract processing times in assigned territory by 30%, averaging 2.3 days in-house for contracts, exceeding market expectations. Meticulously reviewed submitted funding stipulations and liaised with funder to device alternative, acceptable, stipulations. Maintained daily correspondence with funder, finance manager and customer from contract processing till funding
• Provided instantaneous verbal summary of trends in all assigned 150+ stores when requested, identifying trend triggers , current deal status, and recommended appropriate steps moving forward
• Established an average turn around time of 2 hours for correspondences between the funding department and dealership managers by constantly updating contact information across all tiers of management
• Implemented monthly sales campaigns at select dealerships to increase ACA program awareness, and increased market share. Coordinated all logistics and expensed accordingly
• Led a specialized project team, charged with the upgrade and implementation of a revised data reporting process in CRM, resulting in a congruent data centralization process which stimulated increased productivity across all organization's territories
• Provided first line dealer support. conversant with various DMS systems like dealer track, app one, and implemented knowledge of systems for continued coaching
• Provided underwriting support through meticulous analysis of system callbacks and suggested change in algorithms that led to favorable system callbacks and increased dealership profit and satisfaction
• Constantly demonstrates persuasive marketing skills resulting in a 800% application increase on average with non-producing dealer partners
• Designed informational presentation tools and organized meetings with the CEO of my organization and top executives of affiliated groups setting the foundation for productive result driven discussions