Customer Service Representative - Client Relations - Data EntryResults-driven Customer Services Representative with proven ability to establish rapport with clients. Highly enthusiastic customer service representative with 4+ years client interface experience. Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. Personable and responsible Cashier with 5+ years of experience working in fast-paced environments. Solid team player with great positive attitude. Friendly sales associate with over 3 years experience working in diverse retail and customer service environments. Reliable customer service representative with a proven track record in demanding sales and account management environments. Core Strengths Conflict resolution Strong organizational skills Listening skills Excellent communication skills Fast learner Courteous demeanor Strong client relations Energetic work attitude Cash management Store maintenance Telephone inquiries Customer service Creative problem solver Accomplishments Customer Relations: Earned highest marks for customer satisfaction, company-wide. Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow. Monetary Transactions Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Certified Nursing Assistant
Understands mobility assistance needs
Able to lift pounds
Trained in catheter change and preparation
Calm and level-headed under duress
Quick problem solver
Valid driver's license
General housekeeping ability
General housekeeping ability
Documentation procedures expert
WAFFLE HOUSE, INC.February 2011 to CurrentSALES PERSON/ SERVER Tallahassee, FL
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Answer customers' questions, and provide information on procedures or policies.
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Resolve customer complaints.
Maintain clean and orderly checkout areas.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Current Greeted customers entering the store to ascertain what each customer wanted or needed.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Excelled in exceeding daily credit card application goals.
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Worked a.
MCDONALDApril 2012 to CurrentGRILL OPERATOR Tallahassee, FL
Education and Training
TALLAHASSEE COMMUNITY COLLEGEMar 2013Associate's Degree: AccountingTALLAHASSEE, FLORIDA