Throughout the course of my work history, the jobs that I have acquired have all focused on sales, customer service and/or careful situational control. I've been in various sales positions as well as minor management positions where I've trained others to properly develop their sales tactics and personal position management as well. My acquisition of various job traits have positively influenced my sales compatibility as well as my abilities to understand and adapt. These things have made me a versatile worker capable of multitasking and advanced customer relations. Customer service and sales expertise coupled with the ability to identify customer needs and deliver solutions to problems continue to be primary focuses.
Comfort in face-to-face transactions with customers
to quickly adapt to situations as necessary for better resolutions
Product knowledge quickly learned and retained
Refined diction and communications skills
and willing to listen, learn and utilize new traits to be a more proficient worker
Sales Consultant March 2015 to December 2015AT&T - Novi, Michigan
AT&T was a full time sales position. Intense and demanding, this position required precise and consistent skill application coupled with out of the box thinking to overcome objectives and meet challenging quotas. It was a position that required me to work as my own business and generate my own traffic by making the most out of what I was given and putting my own spin on things.
I learned how to use the tools I was given to work effectively as an individual and also to better assist my fellow workers.
I learned better time management skills to be more efficient.
Working for such a large corporation taught me a lot more about the general business perspective.
Crew Chief September 2013 to March 2015Stanley Steemer Commerce - MI
Steemer in its entirety is a sales job where a team of two consisting of a Crew
Chief and an Assistant travel from
job to job located in the homes of our customers
to complete the predetermined orders and attempt to sell other offered
services upon arrival. My earnings here were entirely commission based. I was expected to uphold specific standards and sales quotas
both by percentages and raw earnings, while at the same time protecting and
maintaining the ethics and integrity of the company. My promotion from
Assistant to Crew Chief speaks for my ability to
manage my work as well as the work of the assistant I am paired with.
Assistants range from brand new employees to
experienced employees and changed on a daily basis
based upon the selection of assistants available each day.
more about the focuses of an individual and how to identify a proper order of
operations in order to reach or
exceed objectives as each varying situation demands.
a clean and well-stocked workplace within a work truck that was specifically
designated to me upon my promotion
on refining sales ability to customers based upon my speculation of their
individual needs in the comfort of
their own homes in accordance to their interests which were obtained through
non-invasive and properly timed
Server August 2012 to September 2013Johnny Carino's Italian Restaurant - MI
This position served to teach me a lot about the ability to relate to a customer, maintain the highest possible customer service and a variety of team skills rather than independent focus.
Learned to focus and maintain control under fast high-stress pressure situations Daily success depended on successful teamwork as all our individual needs revolved around keeping up a multitude of shared work stations which were required to maintain cleanliness and organization.
Adapted more inadvertent sales skills emphasizing the positives in what we could offer so as to increase eventual tip payout.
Senior Game Adviser October 2011 to August 2012Gamestop Commerce - MI
I was paid salary but my hours and rank progression depended upon my recorded numbers in a multitude of sales categories including warranties and future product reservation, thus my earnings were dependent upon my sales ability.
Originally hired in as a Game Adviser, and promoted to Senior Game Adviser upon first available opening within the first 3 months of employment.
Top Salesman in the district 2 months in a row Surpassed sales percentage expectations in all 4 categories on a weekly basis Trained 4 new employees.