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Sales Associates Resume Example

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SALES ASSOCIATES
Summary
To gain employment with in your establishment.
Highlights
  • Microsoft Word
  • Excel
  • PowerPoint
  • Office Equipment
  • Copiers, Phones, Fax Machines, Calculators, Computers, Typewriters
  • Data Entry Keystrokes 9000
  • Words Per Minute 40
Accomplishments

Received a Sales Certificate for being number 1 in the company with sales.

Experience
Massage Envy Sales Associates
Goldsboro, NC
  • Sell memberships and packages to clients.
  • Provide excellent service to members/guests
  • Answering phone calls
  • Setting appointments
  • Greeting guests.
  • Filing, data entry of client records,
  • Various duties as assigned by Clinic Management
CVS Pharmacy Shift Supervisor B
Goldsboro, NC
  • Management Duties
  • Was responsible for managing employee shifts and creating a work schedule each week.
  • Would supervise on-duty employees and establish priorities within the store, such as assigning employees to work registers, stock shelves or clean the aisles.
  • Oversee daily sales reports, develop sales forecasts and train and evaluate hourly employees.
  • They handle shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters and ensuring all prices are accurate and up-to-date.

  • Customer Duties
  • Working with and assisting customers on a day-to-day basis.
  • Handle customer service and relations issues, such as complaints or problematic returns, and assist customers in finding and purchasing products.
  • Promote a positive shopping experience for all customers by ensuring the store is clean, employees are friendly and agreeable and aisles are properly stocked.
  • Polite and professional at all times while on duty.
  • Retail Duties
  • Order and reorder merchandise, manage product inventories, and oversee daily sales reports and procedures.
  • Oversee or manage all cash and security functions, including store safes, store keys and registers.
  • Opening and closing the store.
Kelly Rentals Store Manager
Goldsboro, NC
  • Completed store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintained store staff by recruiting, selecting, orienting, and training employees.
  • Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensured availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
  • Secured merchandise by implementing security systems and measures.
  • Protected employees and customers by providing a safe and clean store environment.
  • Maintained the stability and reputation of the store by complying with legal requirements.
  • Determined marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Contributed to team effort by accomplishing related results as needed
G & M Sales of Eastern NC Data Entry Clerk
Goldsboro, NC
  • Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
  • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Maintains data entry requirements by following data program techniques and procedures.
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
  • Tests customer and account system changes and upgrades by inputting new data; reviewing output.
  • Secures information by completing data base backups.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed
Wayne Community College Library Technician
Goldsboro, NC
  • Loan library materials to patrons and collect returned materials
  • Sort and reshelved returned books, periodicals, and other materials
  • Organize and maintain library materials
  • Handle interlibrary loans
  • Register new patrons and issue library cards
  • Answer patrons' questions and help them find library resources
  • Maintain computer databases used to locate library materials
  • Help plan and participate in special programs, such as used-book sales and outreach programs
Radio Shack Sales Associate
Fredericksburg, va
  • Opening and closing the store Managing other employees
  • Pricing
  • Customer Service
  • Banking
  • E-Mails
  • Planograms
  • Merchandising
  • Stocking
AT&T Customer Assistant
Goldsboro, NC
  • Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up
  • Assist customers with email, browser, and modem troubleshooting
  • Interact with other departments to resolve customer issues or provide additional services
Education
Goldsboro High School 1988 High School Diploma Goldsboro , NC, USA
Wesleyan College Wayne Community College Career Readiness Certificate - Silver Goldsboro , NC, Usa
Wesleyan College Goldsboro, NC, Usa
Skills

verbal and written communications

able to speak and write English

Answering a multi-line phone system

Training employees


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Resume Overview

Companies Worked For:

  • Massage Envy
  • CVS Pharmacy
  • Kelly Rentals
  • G & M Sales of Eastern NC
  • Wayne Community College
  • Radio Shack
  • AT&T

School Attended

  • Goldsboro High School
  • Wesleyan College Wayne Community College
  • Wesleyan College

Job Titles Held:

  • Sales Associates
  • Shift Supervisor B
  • Store Manager
  • Data Entry Clerk
  • Library Technician
  • Sales Associate
  • Customer Assistant

Degrees

  • High School Diploma
    Career Readiness Certificate - Silver

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