Sales Associate Supervisor Resume Example Goody's

SALES ASSOCIATE SUPERVISOR

Summary

Sales associate/ Key-holder retail employee with an excellent sales and customer satisfaction record, problem solving skills and excellence in delivering customer services in order to ensure recurring business for the store. Adept at maintaining cordial and professional relationships with colleagues, customers and supervisors. Able to function very well independently or as part of a team. willing to learn new things.

Experience

04/2016 to 09/2016

Sales Associate SupervisorGoody's

Maximize sales results by communicating and leading associates daily with sales results, markdowns, merchandising and recovery standards.
Role model positive guest service and demonstrate application of Gordmans core values to enhance associate engagement and team morale.
Monitor department performance goals and review necessary reports to strategize and execute seasonal layout and operational efficacies.
Assist Store Leadership in the training and development of new associates on key job responsibilities to achieve company profit driving programs; i.e.
Credit, Synapse and g-Rewards.
Communicate clearly with Store Leadership, and associates to provide proactive information regarding status of projects including providing feedback and recognition to associates on results achieved.
Is knowledgeable and can follow all Store Safety and Emergency procedures.
Provides leadership and guidance to the hourly associates in solving problems that affect the store's service, efficiency, and productivity.
Ability to coordinate merchandise placement, sales promotion activities and pricing of merchandise.
Knowledge of execution with layout changes, signage, freight placement, markdowns and recovery, as necessary.
Ability to model and provide direction to hourly Associates on proper Guest Service approaches to ensure the Guest needs, complaints and issues are successfully resolved within company guidelines and standards.
Ability to work independently with minimal supervision.
Ability to anticipate and solve problems.
Ability to function as part of a team.
Ability to Open and Close the Store per company guidelines.
Ability to successfully pass a pre-employment background screen.

01/2015 to 01/2016

Sales and Support GeneralistVictoria's Secret

Highly developed sense of organization and attention to detail.
Routed incoming shipment to the proper department or section of the store.
Responsible for dealing with shippers when merchandise was found to be damaged or lost.
Moved products to assigned area in the store and store shelves.
Maintained a clean stockroom.
Maintained friendly customer service.
Executes floorset proficiently.
Understands and adheres to brand standards.
Assists with maintenance of back room and under stock, including merchandise and non- merchandise, to brand standards to enable efficient replenishment.
Processes merchandise to be floor ready and maintains back room and under stock to brand standardsReplenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
Assists with other projects as needed including markdowns, re-tickets and the mark out of stock proces.
Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
Reinforces customer buying decisions at checkout.
Drives store sales and growth by personally selling to customers.
Proactively engages with customers, reads cues and responds effectively.
Provides customers with the perfect bra fit by asking effective questions.
Converting returns, offers and other promotions into larger sales encourages purchase of additional items.
Recovers cash wrap selling zone and "go-backs.".

03/2013 to 12/2015

P.S Aeropostale/ Aeropostale | sales associate

Assisted customers with product selection and queries.
Investigated and resolved customer complaints.
Set up store display.
Operated cash register as and when needed.
Managed shelf stocking and pricing activities.
Handled inventory and stocks.
Reviewed merchandize movement.
Inspected merchandize for quality and quantity.
Supplied inventory.
Accurately worked with and turned in all money, receipts, checks and coupons.
Organized shelves, and put out new stock.
Maintained friendly attitude and followed all store interaction protocols while answering customer questions and processing payments.

01/2007 to 01/2011

Caring Hearts Pregnancy Center | Volunteered

Helping my community.
Prepared paper work.
Answered the phone.
Supplied inventory.
Cleaned and kept the center neat.
Friendly service.

Education and Training

High School DiplomaPharmacy Techician * Catawba valley community college, Taylorsville NC. * Completed.

Success In The Work Place * Catawba Valley Community College, Taylorsville NC. * Graduated with a Certificate. Soft Skills * Catawba Valley Community College, Taylorsville NC. * Graduated with a Certificate.

Skills

Art, Attention to detail, cash register, conflict resolution, Creative thinking, Credit, customer service, Customer service skills, direction, driving, fast, Filling, inventory, layout, Leadership, mark, Marketing, merchandising, money, windows, Microsoft word, neat, processing payments, pricing, Processes, profit, promotion, protocols, quality, Safety, selling, Sales, supervision, phone

Resume Overview

Companies Worked For:

Goody's
Victoria's Secret
Caring Hearts Pregnancy Center | Volunteered

Job Titles Held:

Sales Associate Supervisor
Sales and Support Generalist
P.S Aeropostale/ Aeropostale | sales associate

Degrees

High School Diploma
Success In The Work Place * Catawba Valley Community College, Taylorsville NC. * Graduated with a Certificate. Soft Skills * Catawba Valley Community College, Taylorsville NC. * Graduated with a Certificate.

Sales Associate Supervisor Resume Example

Resume Score: 90%

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