Sales Associate Resume Example
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SALES ASSOCIATE
Highlights
| ● Five years' administrative and customer service experience as Supervisor or Manager with various high-profile and high-volume book retailers. ● Nine years' customer service experience at the aforementioned locations. ● Skilled organizer, notable for creating and implementing accurate and extensive customer and employee files. ● Experienced in employee training, policy implementation, cash reconciliation, record keeping, loss prevention, and emergency preparedness. ● Proficient in database maintenance, Microsoft Office, QuickBooks, PeopleSoft, Kronos Timekeeper, and ShortPath. ● Experience scheduling, running, and orchestrating meetings and events. |
Experience
06/2013 to Current
Sales AssociateMassage Envy － Atlanta , GACareer Timeline ● Manage financial integrity at the point of sale for three retail locations spanning an extensive outdoor campus. ● Self-sufficiently manage opening and closing procedures, including cash handling, for a high-profile retail location. ● Accurately receive, count, and merchandise large shipments of books and media for a specialized clientele, comprising both academic and mainstream customers. ● Orchestrate credit card and cash transactions for the Maritime Bookstore and the Museum Store. ● Handle telephone and in-person product inquiries. ● Assist a diverse customer population at a busy academic and family-oriented destination.
01/2013 to Current
Director, "The GATE Show"Bickford Senior Living － Champaign , IL● Manage technical aspects of "The GATE Show", a public access television program focusing on issues pertaining to local government spending. ● Control recording of the show, including live camera and sound editing. ● Responsible for pre-show setup, camera placement, stage layout, technical staff coordination, and sound calibration.
01/2012 to 01/2012
Breakthru Beverage Group － Boca Raton , FL● Canvassed targeted areas to build support for First Selectman Cathy Osten in her 2012 bid for the CT State Senate. ● Delivered key positions face to face and over telephone with voters, effectively addressing concerns and questions as a representative of the campaign.
11/2010 to 08/2011
Inventory SupervisorBorders Books － City , STATE● Managed the Human Resources, Operations, and Loss Prevention teams at Borders' Columbus Circle flagship location, the store with the highest sales volume in the United States. ● Oversaw all administrative functions in direct support of the daily operations of the store, providing personal support to the General Manager. ● Supervised all Human Resources functions including interviewing, hiring, performance reviews, benefits, onboarding, scheduling, and maintaining confidential files and resources. ● Managed all aspects of payroll processing including attendance tracking, daily scheduling, time off requests, and PeopleSoft maintenance. ● Managed all aspects of store operations including purchasing, physical repairs and maintenance, negotiations with vendors and service providers, supply ordering, and IT troubleshooting. ● Participated in event handling, crowd control and safety procedures for V.I.P. guests and speakers. ● Managed the Inventory Processing Team to properly receive and stage inbound freight and process outgoing shipments and returns, operating as administrative liaison to corporate logistics teams. ● Managed the daily process for generating, managing, and reconciling invoices which equated to several million dollars in rotating stock. ● Responsible for integrity of stock database including on-hand accuracy, weekly retail price changes, and product placement corrections. ● Ordered and received product as needed to anticipate demand or drive sales; worked with our Merchandising and Multimedia Teams to supplement the efforts of our corporate buyers. ● Supervised the Inventory Processing Team, maintained the stock room, and managed the sales floor. ● Sustained accurate on-hand levels, managed the annual inventory, and performed financial reconciliations.
Education
2002
Bachelor of Science: Communications, Film History and WritingCollege of Communication, Boston University － City, State, USCollege of Communication, Boston University, Boston, MA Bachelor of Science in Communications, 2002 ● Accepted as writer/director to thesis-level filmmaking course for The Tower. ● Concentrations in Film History and Writing.
Skills
Sales, Inventory, Retail, Retail Marketing, Reconciliations, Sales Floor, The Sales, Access, Calibration, Database, Invoices, Liaison, Logistics, Merchandising, Million, Reconciling, Cash, Cash Handling, Closing, Of Sale, Point Of Sale, Attendance Tracking, Automated Payroll, Benefits, Buying/procurement, Highest Sales, Human Resources, Interviewing, Lockout/tagout, Loss Prevention, Maintenance, Onboarding, Operations, Operations Manager, Ordering, Payroll, Payroll Processing, Peoplesoft, Purchasing, Safety Procedures, Sales Volume, Scheduling, Customer Service, Emergency Preparedness, Kronos, Microsoft Office, Ms Office, Quickbooks, Receptionist, Reconciliation, Retail Sales, Training, Telephone, Associate, Credit, Credit Card, Sales Associate
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Resume Overview
School Attended
- College of Communication, Boston University
Job Titles Held:
- Sales Associate
- Director, "The GATE Show"
- Inventory Supervisor
Degrees
- Bachelor of Science : Communications, Film History and Writing
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