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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Responsible and friendly, able to make customers feel welcome, listen to needs, promote merchandise with practiced care, and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality.

Skills

• Responsible for all the tasks assigned
• Ability to word under pressure
• Communication clear, concise and focused
• Perseverance and motivation

• Negotiation and persuasion
• Neat & clean
• Concise
• Excellent customer service

Experience
Columbia Sportswear | Philadelphia, PASales Associate11/2019 - Current
  • Greets and engages customers in the store.
  • Provides exceptional customer service by responding to customer questions or issues regarding product features, benefits, availability.
  • Utilizes sales skills and excellent customer service to drive store sales.
  • Performs all required cash register transactions, such as sales and exchanges, efficiently and accurately.
  • Assists in receiving shipments and distributing to sales floor as directed.
  • Maintains store standards for visual merchandising, cleanliness and safety.
Chipotle | Media, PARestaurant Crew11/2018 - 05/2019
  • Took orders and made change at the cash register correctly.
  • Prepared food and followed safety procedures.
  • Kept my workstation clean.
  • Precisely followed recipes to ensure the high-quality of food.
  • Helped put away supplies and merchandise after truck deliveries.
  • Cooperated with management to resolve customer issues.
Chick fil A | Glen Mills, PATeam Member10/2017 - 09/2018
  • Used the Chick fil a CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected.
  • Provided "Second Mile Service", going above and beyond to ensure excellent customer service.
  • Strived to build great relationships with co-workers, as all positions require teamwork.
  • Took orders on registers, provided correct change to customers.
  • Quickly bagged and delivered food with order accuracy.
  • Kept all condiments, cups, drinks, dessert, and other stations stocked.
  • Maintained a clean work environment while following the proper food safety procedures.
  • Followed procedures to ensure operational excellence.
Education and Training
Temple University | Philadelphia, PABachelor of Science in Horticulture Expected in 05/2023
Reach Cyber Charter School | Harrisburg, PAHigh School Diploma06/2019
  • 3.76 GPA
  • Ranked in Top 10% of class
  • National Honors society Member
  • National Honors society scholars Member
  • Barbara J. Dreyer Scholarship Recipient
  • Honor Roll 4 years
Activities and Honors
  • CRC (Creative Resilience Collective): A multidisciplinary collective working at the intersection of art, design, health care, legal aid, research, and technology.
  • CRY (Creative Resilient Youth): A teen-led program attempting to respond to gaps in intergenerational dialogue and the lack of mental health care resources in schools
  • Feeding the homeless (With religion)
  • Women of Color Creatives: empower and build connections for women of color who possess artistic passions or creative goals. This collective is dedicated to creating a safe space that represents diversity, inclusivity, as well as freedom of expression. Most importantly, we are open to all creative women of color!
  • Women Against Abuse: The mission of Women Against Abuse is to provide quality, compassionate, and nonjudgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence and to lead the struggle to end domestic violence through advocacy and community education.
Accomplishments
  • Volunteer & Community CRC (Creative Resilience Collective): A multidisciplinary collective working at the intersection of art, design, health care, legal aid, research, and technology.
  • CRY (Creative Resilient Youth): A teen-led program attempting to respond to gaps in intergenerational dialogue and the lack of mental health care resources in schools Women Against Abuse: The mission of Women Against Abuse is to provide quality, compassionate, and nonjudgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence and to lead the struggle to end domestic violence through advocacy and community education.
  • Feeding the homeless (With religion) What does customer service means to you?.
  • One thing I always say, "customer service is everything." Being confident and willing to assist your customers to the best of your ability that would have the customer wanting to come again.
  • Amazing, knowledgeable staff, listening to customer's questions and concerns when it's a problem and providing them with innovative solutions.
  • Without our customers, we aren't working.
  • We don't have customers unless they have an unforgettable experience.
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Resume Overview

Companies Worked For:

  • Columbia Sportswear
  • Chipotle
  • Chick fil A

School Attended

  • Temple University
  • Reach Cyber Charter School

Job Titles Held:

  • Sales Associate
  • Restaurant Crew
  • Team Member

Degrees

  • Bachelor of Science in Horticulture
    High School Diploma

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