Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
Work Study at Barry University School of Natural And Health Sciences and assisting in the organization of student files and applications. Having the abilities of performing Excel spreadsheets, MS PowerPoint and MS Word. Performing data entries and data analysis onto the computer systems help manage any and all student's paperwork and documentations. Ensuring that data entries are accurate and reviewing student's applications.
Volunteer at Memorial Hospital West in Pembroke Pines and skilled at providing patient care assistance by attending to their needs in a courteous way helping patients feel comfortable as well as earning their trust in the service as well as trust for the hospital. Discharging of patients in an efficient way. Answering high volume calls. Organizing patient's files and participating in creating a warm and safe environment for patients, visitors and staff.
Sales Associate at Express with brand knowledge and skilled at providing customers warm and welcoming atmosphere by greeting them, informing customers of promotions and sales, receiving and processing cash and card payments. Processing in- store credit card applications and providing, excellent customer service.
Sales Associate at Lane Bryant with experience of helping customers find products to meet their needs and possessing expertise knowledge in clothing and other merchandises. Offering recommendations of clothing and merchandises as well as informing the customers of the sales and any promotions in the store. Efficient cashiering abilities, processing in- store credit card applications and providing excellent customer service.
Music Seller at Barnes and Noble with experience of providing world-class customer service by locating products they desire, offering to order as well as establishing loyalty with the customers by offering the membership rewards program. Greeting and establishing rapport with customers and asking them questions about their needs as well as providing recommendations by using product knowledge. By doing so, upselling more products are established.
Skill Highlights
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Professional Experience
Sales Associate12/2013 to CurrentWassermanBoston , MA
- at Lane Bryant with 1 year of style savvy expertise on plus size clothing and other merchandises.
- Greeting and welcoming customers into the store with a smile and a positive attitude help make customers feel welcome and at home.
- Promoting all the latest styles and promotions help customers stay fashion forward and current with the latest trends for less.
- Sharing product knowledge to customers help them know what they may be purchasing from knowing how to wear a certain outfit for their body types to knowing how to make an outfit fit their personal style and taste.
- Offering personal recommendations of clothing's and other merchandises help customers get expose to new line of fashion and it also help generate sales for the store.
- Placing orders for customers if items are not available in stores.
- Working as a team member to create efficient and positive atmosphere for co-workers and customers.
- Demonstrating that customers come first by serving them with a sense of urgency.
- Receiving and processing cash and credit payments for in-store purchases as.
- well as processing in-store credit card applications that help generate customer loyalty and money for the company any time customers uses their Lane Bryant store credit cards.
- Checking fitting rooms for unwanted clothing's and other merchandises and properly placing them onto the sales floor in their correct locations nicely and efficiently.
- By doing so, it helps customers find items and to find them in a timely manner and if items are back onto the sales floor; items can be sold.
- Staying vigilant with customers and tending to their needs help create ease of shopping experience and it helps drive the business of Lane Bryant.
- Music Seller at Barnes and Noble in Plantation, FL with 1 year of providing excellent customer service by selling music, DVDs, and other electronics with technical knowledge contributing to the success of the music department.
- Upselling products help increase the sales of the department.
- Welcoming the customers into the music department, establishing rapports with customers as well as engaging them in conversations about their needs in regards to their visit to the department as well as engaging customers in conversations about the many products available in the music department and services.
- Looking up items on the computer system and locating the items to give to the customers.
- Offering the option to order any products that are not available in the music department.
- Offering recommendations based on product knowledge and the customers' needs.
- By doing so, it helps drives the sale of the music department.
- Gaining loyalty by signing up customers for the membership rewards program.
- Ringing customers up with their purchases fast and efficiently.
- Having the ability to share technical product knowledge as well as personalized experiences to various customers at one time with enthusiasm.
- Responding to customer's concerns and answering their questions and solving any issues they may face.
- Communicating specific product needs to managers in order to ensure the music department is properly stocked with products that are of high demand and are requested by customers.
- Scanning and receiving products and making sure that the right amount of products and the appropriate products are accounted for.
- Making sure products are put on to the sells floor properly.
- Recovering the sells floor during every shift ensures that the music department is well organized and clean for operations and performing in the lookout for defeated sensors, price stickers and empty cd/dvd cases.
- If defeated sensors, price stickers and or empty cd/dvd cases are found; reports to the manager on duty are conducted to assist in the lost prevention program.
- Calling customers in regards to their special orders.
- Setting up displays for products that are on promotions or are new releases help customers be aware of special promotions and new releases.
- Scanning and making sure items are stickered with the proper promotions and prices.
- Any items that are due for a return are scanned and packaged to be delivered back to the vendors efficiently.
Sales Associate02/2012 to 06/2014WassermanNew York , NY
Sales Associate11/2009 to 12/2013WassermanLos Angeles , CA
- Express for about 3 years with brand knowledge of clothing and other products.
- Describing the usage and quality of merchandises to customers.
- Maintaining the look of the store by putting garments and other merchandises onto the sales floor properly and in their rightful places.
- Recovering of the store help provide ease of access to clothing and other merchandises.
- Cleaning out the fitting rooms and ensuring all garments and other merchandises are removed and put back onto the sales floor as well as checking in on customers in the fitting rooms and tending to their needs by providing them the proper garments and sizes they need as well as recommending them with other options of garments and or sizes if available.
- Performing stock checks and replenishing the sales floor.
- Catering to customers' needs and helping them have successful shopping experiences.
- By doing so, it helps create loyalty among customers and help drive the business of Express.
Assistant Records Coordinator Specialist (Work Study)08/2008 to 10/2009Seven Hills FoundationFitchburg , MA
- Organizing and collate paper and electronic files, performing data entries and data analysis help make it easy for records to be accurate and located with ease.
- Creating Excel spreadsheets, Microsoft PowerPoints and Microsoft Word documents help make student records and paper work look professional and processed efficiently and accurately.
- Reviewing of students' applications and ensuring no mistakes have been made.
- Entering student's applications and information onto the systems computer creates organization of student's files while creating ease of access.
- Answering high volume phone calls promptly and efficiently creates ease of flow in regards to protocols and procedures of Barry University School of Natural and Health Sciences Department.
- Having the ability of transferring calls from multiple lines which help create great lines of communication between the records specialist and student applicants.
- Demonstrating with the utmost professionalism the ability of working in a fast paced environment while having the ability and the motivation to learn new technology, skills and procedures within the office.
- Assisting the records coordinator specialist with managing office procedures and protocols as well has preparing important documents and reports with the utmost confidence.
Volunteer04/2006 to 03/2009Memorial Hospital WestCity , STATE
- Volunteer at Memorial Hospital West in Pembroke Pines with 3 years of providing patient care assistance with support,.
- and encouragement while opening lines of communications between hospital staffs and patients.
- Actively engaging in safety awareness helps keeps patients, visitors, and staff safe.
- Assisting patients and tending to their needs with the utmost care support and guidance.
- Courteously helping patients feel comfortable, safe and providing them with the company they desire.
- while gaining their trust and making their stay at the hospital enjoyable.
- Organizing and filing patients' paper work as needed into their proper place helps create ease of locating patient's information.
- Making addresses and filing labels.
- Making copies of documents and scanning documents onto the systems computer.
- Having the exceptional ability of answering high volume calls eases the flow of standard procedures within the hospital.
- Providing clerical and reception support for different departments.
- Assisting visitors with the location of patient's rooms.
- Receiving and delivering flowers, gifts and other miscellaneous items to patients.
- Received and dispatched calls from the admittance department for patient admissions and discharges.
- Discharging patients by proving wheelchair accommodations and waiting with them in the waiting area.
- Responding to patients and nurses requests and directing families and visitors to hospital areas.
Education and Training
Bachelor of Arts: Psychology2015Florida International UniversityCity, State, United StatesGPA: Number of credits earned 120 of 120Psychology
Associate of Arts: Psychology2010Broward CollegeCity, State, United StatesPsychology
High School Diploma2007Chaminade- Madonna CollegeCity, State, United States
Associate of Arts Degree: Psychology2004Broward CollegePsychology
2003Perfect Attendance Award for St. Bartholomew Catholic School Madonna College Preparatory School
2003Lector Award for St. Bartholomew Catholic School
Active Listener Filing and Data Archiving
Accomplishments2002Spanish Award St. Bartholomew Catholic School
Skills
cd, clerical, Making copies, credit, excellent customer service, data analysis, directing, dvd, electronics, fashion, fast, Filing, managing, access, Excel spreadsheets, money, Microsoft Office Suite, office, Microsoft Word, Natural, Organizational skills, Organizing, Assisting patients, patient care, protocols, purchasing, quality, Express, Receiving, reception, safety, selling, sales, Scanning, Telephone, phone, Typing speed, 70 wpm, well organized
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Resume Overview
School Attended
- Florida International University
- Broward College
- Chaminade- Madonna College
- Perfect Attendance Award for St. Bartholomew Catholic School Madonna College Preparatory School
- Lector Award for St. Bartholomew Catholic School
- Spanish Award St. Bartholomew Catholic School
Job Titles Held:
- Sales Associate
- Assistant Records Coordinator Specialist (Work Study)
- Volunteer
Degrees
- Bachelor of Arts : Psychology 2015
Associate of Arts : Psychology 2010
High School Diploma 2007
Associate of Arts Degree : Psychology 2004
2003
2003
Active Listener Filing and Data Archiving Accomplishments 2002
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