Experienced Client Services Coordinator for a busy animal hospital. Reliable, customer service oriented, and clearheaded in high stress jobs. Years of experience with handling both large and small animals.
Welcomed customers, operated the cash register, answered the phones, restocked shelves, assisted customers with any of their questions regarding our pet products and foods.
All aspects of care for the horses, turnout, bathing, any medical treatment, feeding which included administering medications or supplements. IM injections.
All aspects of horse care. Administer medications (oral, IV and IM) Assisted the vet and farrier. Treating and caring for any horses needing medical care. Overseeing the staff. Riding and teaching lessons. Ordering grain and hay. Making sure all horses were on a healthy individualized diet.
Excelled in exceeding daily credit card application goals.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.
All aspects of horse care. Maintaining healthy diets for all of the horses. Adhering to any medical care the horses needed. Feeding, grooming, riding, assisting the owners.
All aspects of horse care. Turnout, feeding, administering medications and supplements.
Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client. Assisting the veterinarians and technicians in handling and holding the animals. All front desk duties. Working in pharmacy to prepare medications to go home with patients. Explaining medication and how to administer them to the pet parents. Taking on the responsibility of ensuring that every client leaves the clinic with a positive experience.
Answer phones, check in/out patients, filing, assisting doctors.
Participated in nutritional research projects with Equine Director.
Volunteered my time to assist veterinarian with performing a necropsy on a horse.
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