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S.T.N.A Resume Example

Resume Score: 80%

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S.T.N.A
Summary

Motivated to apply education and new abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in customer service and Microsoft Word with advanced interpersonal abilities.

Skills
  • Team management
  • Team building
  • Relationship development
  • Communications
  • First Aid/CPR
  • Problem resolution
  • Organization
  • Customer service
  • Customer service-focused
  • Planning and coordination
  • Project organization
  • Effective sales techniques
  • Relationship management
  • Effective customer upselling
  • Liquor, wine and food service
  • Sales techniques
  • Conflict and dispute resolution
  • Direct patient care
  • Electronic charting
  • Performing patient intakes
  • Patient relations
  • Grooming and bathing assistance
  • Infection control procedures
  • Medical terminology knowledge
  • Calm and level-headed under duress
  • Quick problem solver
  • Collecting vital signs
Experience
S.T.N.A | 01/2016 to Current
Medina Meadows Nursing home - Medina, Ohio
  • Handled all delegated tasks, including [Task] and [Task].
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Prepared examination and patient rooms for [Type] procedures, checking supply availability and laying out instruments.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cleaned and sterilized [Type] and [Type] equipment to reduce risk of patient infection and contamination.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Server | 12/2018 to 09/2019
Twiisted Burger and sushi - Medina, Ohoo
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Placed reservations through phone and email into computer system.
  • Promoted desserts, appetizers and specialty drinks.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Manager | 03/2018 to 12/2018
Sims Mitsubishi - Medina, Ohio
  • Managed day-to-day operations, including supervision and assignment delegation for 10-member team.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Partnered with vendors to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
Education and Training
Med Cert - Cleveland, Ohio
Nurse Assistant State License
License Nursing Assistant , 06/2016
Max Hayes High School - Cleveland, OH
High School Diploma
06/2009
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Medina Meadows Nursing home
  • Twiisted Burger and sushi
  • Sims Mitsubishi

School Attended

  • Med Cert
  • Max Hayes High School

Job Titles Held:

  • S.T.N.A
  • Server
  • Manager

Degrees

  • Nurse Assistant State License
    High School Diploma

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