Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of California with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.

  • Greeting guests
  • Equipment Maintenance
  • Ensuring guest safety
  • Outdoor leadership skills
  • Preparing guest meals
  • Clean driving record
  • Raft rigging
  • Travel recommendations
  • Local history
  • Public speaking
  • Reports
Work History
04/2012 to Current
River Guide Sun Country Tours Bend, , CA
  • Educated guests on safe procedures to reduce risk of injury.
  • Purchased food for guests and prepared meals during trips.
  • Led tours on 12 different rivers for groups of up to 150 or more.
  • Successfully navigated Class V obstacles.
  • Consistently maintained professional, friendly demeanor with guests.
  • Developed tour programming to enhance guest experiences.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Collected tickets and fees from each individual prior to start of tour.
  • Worked closely with management staff of Tributary Whitewater Tours to create new and lucrative tours.
  • Built personal relationships with guests to promote positive experiences.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
02/2018 to 05/2018
EMT-Basic Banner Health Chandler, , CA
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Communicated with lucid patients to gather incident and medical history information.
  • Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
  • Assisted admitting and billing personnel to obtain and record patient vital statistics and establish necessity for medical transportation.
  • Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
  • Considered patient status and insurance preferred facilities when determining transportation destinations.
  • Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
12/2012 to 04/2013
Ski Instructor Nemacolin Woodlands Resort Farmington, , CA
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Trained skiers in optimal behaviors and protective techniques.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Cooperated fully with Ski School to identify areas of concern and ascertain reliable methods for remediation.
  • Warned patrons of unsafe or hazardous avalanche conditions and suggested alternative activities during closures.
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Cultivated positive relationships with participants by interacting with group during Ski classes.
Expected in 06/2007
High School Diploma:
Largo High School - Largo, FL

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Resume Overview

School Attended

  • Largo High School

Job Titles Held:

  • River Guide
  • EMT-Basic
  • Ski Instructor


  • High School Diploma

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