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Retired Person Resume Example

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RETIRED PERSON
Summary
Retired para-professional to include a Paralegal and an Office Manager. These positions included education, supervision and evaluation of support staff. deposition review and summarization, professional writing, proper phone etiquette, proof-reading, accounts payable and receivable, purchasing and payroll and payroll taxes. Enthusiastic and project-oriented Paralegal offering 20 years of experience in workers compensation and social security law. Decisive team player. Demonstrated attention to detail, confidentiality and completion of time-sensitive projects. Dedicated and meticulous Office Manager with over [Number] years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in [Area of expertise] and [Skill].
Skills
  • Understanding Confidintiality
  • Decisiveness
  • Counseling support staff
  • Purchasing
  • QuickBooks
  • Simple time clocks
  • Word Perfect
  • MS Windows Home Edtion XP
  • Expertise in legal proceedings
  • Powerof attorney
  • File and Records ManagementL
  • Legal Research
  • Document control support
  • Team-oriented
  • Project management
  • ParalegalAssociation of Oklahoma
  • Inventory control
  • Office Administration
  • Troubleshooting complex problems
  • Conflict mediation
  • Accounts receivable, Filing, Presenting
  • Administrative, Inventory, Presentations
  • Administrative functions, Inventory control, Project management
  • Articulate, Leadership, Protocols
  • Attorney, Law, Publications
  • Billing, Legal, Purchasing
  • Budget, Legal documents, QuickBooks
  • Case management, Legal Research, Receiving
  • Clerical, Letters, Spreadsheets
  • Counseling, Litigation, Supervisor
  • Customer relationship management, Notes, Travel arrangements
  • Client, Managing, Troubleshooting
  • Clients, Materials, Type
  • Customer satisfaction, Mediation, Well-organized
  • Customer care, Meetings, WestLaw
  • Data entry, Office, Word Perfect
  • Databases, MS Windows, Workflow
  • Database, Office Administration
  • Delivery, Organizing
  • Documentation, Personnel
Experience
Retired Person / Social Security Administration - Oklahoma City, OK09/2005 - 01/2030
  • Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as my operational expenses increase.

Office Manager / Yukon Chiropractic Clinic - Yukon, OK12/2002 - 02/2005
  • Managed office inventory by maintaining documentation of stock.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Updated employee paperwork and records.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Interviewed, on-boarded, developed and oversaw daily activities of [Number] clerical and administrative office personnel.
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Organized patient files and streamlined operations to improve efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Oversaw daily functions.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Managed office inventory and placed new supply orders.
  • Scheduled appointments and maintained master calendar.
Paralegal and Office Manager / Bower And Bower, Inc - Oklahoma City, OK04/1981 - 10/2001
  • Assisted in preparing wills, trusts, and powers of attorney Managed four staff members to ensure optimal productivity, health, welfare and personal well-being.
  • Coordinated subpoena services and other day-to-day support activities for legal office.
  • Assisted in elements of civil litigation, including initiating and responding to claims, gathering and presenting evidence and client counseling.
  • Filed pleadings and required paperwork with court clerk according to strict deadlines.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Entered client data into [Software] for records and customer relationship management.
  • Managed trial calendar, judicial calendar and master calendar for [Number] attorneys.
  • Scheduled appointments for [Number] attorneys and made adjustments and changes through [Software] application.
  • Drafted correspondence and [Type] documentation and submitted all materials to appropriate parties.
  • Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
  • Mitigated project gaps by training staff on legal best practices and protocols.
  • Monitored legal volumes to keep law library up-to-date with latest issues of legal publications.
  • Prepared clients for appointments and interviews, including depositions and testimony.
  • Researched documents and publications for details to establish evidence.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Organized and prepared case exhibits and evidence for trial.
  • Partnered with attorneys to provide detailed performance reports for corrective action planning.
  • Coordinated with multiple departments regarding responsive documents and document retention.
  • Participated in client interviews, observed questioning process and took notes to document information.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Assisted attorneys with trial preparation, developed trial exhibits, responded to motions and organized documents for trial discovery.
  • Used online databases such as WestLaw and LexisNexis to examine secondary sources, statutory law, case law and federal and state regulations.
  • Managed [Number] staff members to ensure optimal productivity, health, welfare and personal well-being.
  • Managed case correspondence on behalf of [Number] attorneys.
  • Researched cases and attained affidavits to support supervisors and case needs.
  • Ensured law library database accuracy by monitoring legal volumes to correct discrepancies and implement updates.
  • Trained incoming staff on office procedures and case-specific duties.
  • Exceeded specific team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
  • Used [Software] to input and maintain client data with high degree of accuracy.
  • Drafted [Type] documents to be filed with court.
  • Observed strict privacy laws to prevent information breaches and protect client data.
  • Executed on-time and under-budget project management on complex legal issues for senior leadership.
  • Worked with attorneys and case reviewers to resolve legal complaints.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Assembled and organized facts, data and information on programs as background intelligence for meetings, hearings, briefings and reports.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Drafted judicial correspondence and handled court mailings.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Drafted motions, briefs and other legal documents associated with litigation process.
Education and Training
University of Oklahoma1974Bachelor of Arts: Psychology
St, Gregory's Junior College - Shawnee, OK1970Associate of Arts: Liberal ArtsPhi Beta Kappa Honor Society graduate, May 1969-1970 Honor Roll, Dean's List Honeree
Association of College Women1970
  • Honor Roll [Semester and Year]
  • Dean's List Honoree [Semester and Year] .
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    Resume Overview

    Companies Worked For:

    • Social Security Administration
    • Yukon Chiropractic Clinic
    • Bower And Bower, Inc

    School Attended

    • University of Oklahoma
    • St, Gregory's Junior College
    • Association of College Women

    Job Titles Held:

    • Retired Person
    • Office Manager
    • Paralegal and Office Manager

    Degrees

    • University of Oklahoma 1974 Bachelor of Arts : Psychology
      St, Gregory's Junior College - Shawnee, OK 1970 Associate of Arts : Liberal Arts
      Association of College Women 1970

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