Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent
interpersonal and time management skills. Territory Sales Representative driven to create new customers
within a short amount of time. Motivated to generate and increase sales while delivering top-notch customer
care. Motivated Driver focused on efficiently and safely navigating routes to guarantee incident-free, on-time
deliveries. Organized Truck Driver with proven track record of delivering within specified time frames.
Customer-focused and strong communicator with the ability to effectively interact with others. Quick learner
with management potential. Reliable and hardworking warehouse operator committed to getting each job done
as quickly, efficiently and safely as possible.
Retail ConcultantMar 2016 to Current Sprint Wirless － Opelousas, La
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Exceeded targeted sales goals.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Created strategies to develop and expand existing customer sales, which resulted in aincrease in monthly sales.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Route DriverJul 2014 to Oct 2016 FedEX Ground － LA
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientèle.
Answered product questions with up-to-date knowledge of sales and store promotions.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Developed reputation as an efficient service provider with high levels of accuracy.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and
resolving problems on the spot.
Helped drive sales goals and achieve monthly quotas.
Dedicated to continuously improving sales abilities and product knowledge.
Loaded truck and properly secured items to prevent damage during transportation.?
Drove company truck for local and intra-state pick-ups and deliveries.
Submitted receipts and money received from deliveries at the end of each shift.
Completed on-time deliveries by choosing the best and most efficient routes.
Loaded and secured items in trucks.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Followed the company's loading and unloading procedures for hazardous materials.
Communicated customer complaints, requests and feedback to company management.
Practiced safe and secure loading methods to avoid damaging goods.
Completed all documentation neatly and accurately.
Completed and submitted all necessary logs and paperwork on a daily basis.
Completed all necessary paperwork using neat and legible handwriting.
Sep 2012 to Dec 2012 Runner DA's office of Lake Charles － Lake Charles, LA
Composed and drafted all outgoing correspondence and reports for managers.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Compiled company information and related material and distributed it to candidates.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Processed client rebate reconciliation, reporting and check requests.
High School Diploma2010Lafayette High School － Lafayette, LA