Operations Administrative Assistant with exceptional analytical problem solving, ambitious, diplomatic in nature, with a robust appetite to learn new skills. Fluently manages resources, effective interdepartmental communication, and monitors projects throughout the full cycle to ensure project completion rates are successful within budget and follow forecasted duration.
Earned The Forest Preserve District of Will County, Outstanding Performance Award Recipient, 2014
Improved the operations supervisors time effectiveness 37% through implementation of minor strategic workflow and process improvements.
Scheduling of District Facilities, Meetings, Calendars, Maintenance.
Compose, Revise, and Distribute Advertisement of Bids, Request for Quotes, Professional
Certified FOIA (Freedom of Information Act): Representative and Liaison.
Preparation & Distribution of District's Monthly Meetings: Partnerships, Commissions,
Manage special assignments of Executive Director.
Generate Monthly, Quarterly, and Annually District Reports, along with Corresponding
Execute all Supply Orders Monthly: Operations Supervisors, Fleet Supervisor, Building
Technicians, & Director.
Facilitated in the Development of Standard Operating Procedures, Training Aides, and
Standard Practices for all Request for Quote,
Advertisement for Bid, and Professional Services for all District employees.
Spearheaded the creation and publication of the District's 2014 Green Book.
Generated Weekly Reporting of Preserves, Maintenance Schedules, and Event permits and
scheduled the Operation Division's
Employee(s) based on locational needs of the District's sites; Developed and
Manage Weekly Checklists accordingly.
August 2013 to November 2013
K 12 Teachers AllianceFrankfort, ILMarketing Analyst
Manage Company's Contracted Partnerships with Graduate Programs in Connecticut.
New and Prospect Student Recruitment, Sales, and Marketing.
Contributed 4 New Contracted Partnerships for University- University of Saint Joseph in
West Hartford, Connecticut.
Customer Service, Staff Support, and Scheduling on a Multi-Layered Program for
December 2008 to July 2013
Devry, Inc.Naperville, ILStudent Finance Account Specialist II
Resolved 97% of all Escalated Issues: Student, Lending Corporation or inter-departmentally.
Proactively Managed up to 1200+ Active Students Financial Accounts (Quarterly).
Nominated to Train in a Departmental Rotation Pilot Program (July 12'-April 13') geared to address each Department's core shortcomings and generate positive enforcement standard procedures.
Recruitment of New Students, and Future Enrollment Projects:
Admission Enrollment Percentages for first and only Session (8 weeks) during pilot rotation program was a 92% transfer rate.
Consecutive Competitiveness in Lowest Accounts Receivable: Currently Enrolled Students Account Management and Billing.
Successfully Mentored in excess of 23 DeVry -Finance Consultant New Hires throughout the career.
Department of Education, Title IV Fund, Regulatory Trained, Active & Inactive Military Financial Aid Trained.
Education and Training
Lewis University AIR TRAFFIC CONTROL MANAGEMENT - Lewis University Romeoville, ILAVIATION FLIGHT MANAGEMENT Business Administration & Aviation Administration BACHELORS OF SCIENCEAVIATION FLIGHT MANAGEMENT Business Administration & Aviation Administration