RESPECT Mil Support Assistant Resume Example Carl R. Army Medical Center

RESPECT-MIL SUPPORT ASSISTANT

Summary

Polished oral and written communication skills and well developed interpersonal skills; At ease interfacing with and bringing together top executives, government leaders, clients, and vendors; *Administrative/Medical Support Expertise: 7+ years of comprehensive active duty Army and Department of the Army (DA) Civilian management level administrative and technical expertise in developing, implementing, and managing office systems and procedures; Extensive experience providing informational, logistical, budget and technical support for meetings, conferences, and special events; hands on knowledge of and access to current OPAC booking

Highlights

Information Management: Extremely proficient in developing advanced Excel spreadsheets, tables, graphs, charts, multimedia presentations, official documents, written forms, schedules, reports, and correspondence; Valued for abilityy to organize and present data to improve productivity and manage information; Qualitative and quantitative analysis of information for senior management; Expert at researching, analyzing, extracting, organizing, and archiving data for development of reports and subject matter files *Computer and Database Management: High-level office automation, data processing, and database management expertise; Proficient in AsuType, AHLTA, CHCS, Microsoft Office Suite 2010 (e.g., Outlook, Word, Excel, PowerPoint, OneNote, Access, Sharepoint, and publisher), and PDF creator and converters; Qualified typist at 60 WPM HR Department Startup, Employment Law FMLA/ADA/EEO, Mediation & Advocacy, HR Policies & Procedures, Staff Recruitment & Retention, Employee Relations, Alternative Dispute Resolution (ADR), Benefits Coordination, HR Program/Project Management, Orientation & On-Boarding, HRIS Technologies, Training & Development, Performance Management, Research & Analysis, HR Consultation, Oral & Written Communication, and Strategic Planning

Experience

06/2011 to 10/2013

RESPECT-Mil Support Assistant

05/2003

Carl R. Army Medical Center

Documented patients' participation in research programs and their progress in treatment using both electronic and paper patient records; Provided information on patient involvement in activities/treatment through written and verbal consultations with therapist and/or appropriate treatment team members regarding patient care Reviewed patient's treatment plans and applied RESPECT-Mil policies to restore, maintain, or improve the health and wellness of the patient; Assisted in scheduling treatment routines and modifying/adapting treatment procedures; Recommended activities/adaptations that will accommodate individual needs; Completed chart reviews to find missing data and performed quality assurance checks Created, planned, and implemented recreational incentive programs helping patients and staff members meet recreation goals; Compiled and maintained a database of calendars, contacts, and location of recreational resources to aid patients in their individual recreation therapy Constant communication with higher echelon management, RESPECT- Mil advisory team in Washington, and local providers/clinicians in representation of all Ft.
Hood clinics to ensure correct patient assessment, data collection and data reporting Created, implemented and continually reviewed/revised screening process and incentive programs to keep up with PCMH and Joint Commission requirements while keeping with current clinic workflows Performed a variety of office automation, clerical and administrative support functions using such programs as Microsoft Office Suite 2010, AHLTA, CHCS, One Note, SharePoint, AsuType, Oracle, and other HRIS software Ordered, distributed and maintained stock of all RESPECT-Mil Forms and general office supplies for all 6 clinics Trained 85+ clinical staff members on roles and responsibilities under RESPECT-Mil; created all teaching aides, example forms, and power point presentations; Created/maintained all training and information packets for all staff and exam rooms DMHRSi Timekeeper for clinic of approximately 85+ personnel and used both DFAS and DTS to manage beginning- to- end temporary duty travel Maintained MSA (Medical Support Assistant) Skills and Access: OPAC booking within PCMH clinic Created and maintained several digital tracking and data management systems for use clinic wide (e.g.
education audits, COT Initiative, and infection control) Set up all clinical exam rooms, provider rooms, flight offices, and medical assistance desks for continues operation Implemented RESPECT-Mil program by working closely with leadership, nursing, and MSA teams; Listened to and helps resolve concerns from individuals, teams, and the clinic as a whole Ensured clinic maintained a screening rate above 98% while screening approximately 1000+ Soldiers per month; Prepared and completed both PCMH and TJC inspections with 100% compliance in all departments Maintained numerous monthly/weekly/daily reporting and tracking systems using advanced Excel spreadsheets Extensive experience with office machinery such as computers, printers, faxes, digital senders, multi-line phones, and filing systems.

08/2006 to 03/2009

ManagerHuman Resource Information Systems HRIS

Team LeaderUS Army

Active Duty Rank CPL / Pay Grade E4 Provided broad-based administrative support to the senior supervisors and diverse multidisciplinary support staff Coordinated administrative functions to ensure the smooth and efficient operation of the office and its programs Created and managed schedules and workflows: Maintained supervisors and subordinates calendars and use own initiative to prioritize and schedule appointments to ensure continuous staffing and communication; created and maintained duty rosters for Brigade; Maintained slotting/position assignments for Brigade Coordinated internal/external office communications and documentation: Reviewed and analyzed incoming mail and distributed mail to all staff; Evaluated all correspondence to ensure conformation to office and security requirements Reviewed and typed all correspondence, reports, publications, and other materials from rough draft to final form, ensuring accuracy, proper formatting, and spelling/grammar Coordinated meetings and presentations at weekly, monthly, quarterly, and special circumstance intervals Organized, created, and maintained personnel files for an estimated 1,000 Soldiers in 3 geographically separated locations Researched and/or investigated military pay issues for approximately 1,000+ Soldiers and advised the Soldier of their appropriate benefits and entitlements Controlled/expedited work assignments to staff members; Prepared, maintained, and transmitted time and attendance reports; Trained and supervised incoming personnel Researched and taught regulations pertaining to all aspects of Human Resources, Personnel Management, and Database Management to ensure compliance with all internal/external agencies for military/civilian employees in excess of 1,000 personnel.
Analyzed current operating procedures for efficiency and adherence to all pertaining regulations; This included research of current US Army Regulations, European Command Regulations, and Unit Level operating orders; Analysis of the procedures currently in place; Reporting findings to senior level command; Teaching correct procedures to ensure efficiency and compliance with regulation; and continued monitoring for issues or non- compliance.
Received and tracked all training events, performance evaluations, promotions, awards, and requests; ensuring they were all recorded in both electronic and paper filing systems Expert knowledge of Microsoft Office Professional programs such as Excel, Word, Power Point, and Outlook and other HRIS such as EDAS, EMILPO, and DIMHRS.

Education

US Army, Human Resource Information Management Course (42F) (1/2007) Specific training in accountability and management of personnel; Operation and management of personnel information systems; Preparation of correspondence, forms, and records using word processing software; maintenance and updating files RELATED CIVILIAN OCCUPATION FOR: 42F Human Resources Assistants, Payroll and TimekeepingAshford University

Bachelor of Business AdministrationCurrent Enrollment 75+ Credit Hours Human Resource Management; Business Communications; Quantitative and Qualitative Analysis; Business Law; Accounting 1 &2; Information Systems (Access, Excel, PowerPoint, and others); as well as Speech and several other courses

Skills

Accounting 1, accounting, ADA, administrative functions, administrative support, ADR, schedule appointments, Army, Benefits, budget, Business Communications, Business Law, charts, clerical, Oral, Consultation, Credit, data collection, data processing, data management, DTS, database, Database Management, documentation, Employee Relations, senior management, faxes, filing, Forms, general office, graphs, HRIS, Human Resource Management, Human Resource, Human Resources, HR, infection control, Information Systems, inventory, leadership, Law, machinery, materials, Mediation, medical assistance, meetings, Access, Excel spreadsheets, Excel, mail, Microsoft Office Professional, Microsoft Office Suite, office, Outlook, PowerPoint, Power Point, publisher, SharePoint, 98, Word, MSA, multimedia presentations, nursing, office automation, Oracle, organizing, patient care, Payroll, PDF, Performance Management, personnel, Personnel Management, Policies, presentations, printers, processes, Program Management, progress, Project Management, publications, quality assurance, quantitative analysis, updating files, Recruitment, reporting, researching, Research, scheduling, Speech, staffing, Strategic Planning, tables, Teaching, phones, therapy, treatment plans, typist, 60 WPM, word processing, written, Written Communication

Resume Overview

Companies Worked For:

Carl R. Army Medical Center
Human Resource Information Systems HRIS
US Army

School Attended

Ashford University

Job Titles Held:

RESPECT-Mil Support Assistant
Manager
Team Leader

Degrees

US Army, Human Resource Information Management Course (42F) (1/2007) Specific training in accountability and management of personnel; Operation and management of personnel information systems; Preparation of correspondence, forms, and records using word processing software; maintenance and updating files RELATED CIVILIAN OCCUPATION FOR: 42F Human Resources Assistants, Payroll and Timekeeping
Bachelor of Business Administration

RESPECT-Mil Support Assistant Resume Example

Resume Score: 90%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes