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Resident Resume Example

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RESIDENT
Experience
Resident, 01/2017 to Current
Skinner Holistic Health Corporation – Chester, VA
  • Able to prioritize and complete multiple tasks, and follow-through to achieve projected goals Able and willing to work collaboratively with a multidisciplinary team Provided hands on case management services as requested by behavioral health providers (e.g., assist patient with gaining access to concrete needs such as completing applications for benefits, assisting patient with information related to housing or transportation) Responded to and managed internal electronic referrals through the electronic record system Responded to BHS requests and information from providers and staff at one's home site Managed the clinical schedule of behavioral health clinicians particularly those at one's home site: make efforts to fill schedules to enhance productivity.
  • COMMUNICATION Dynamic communication and listening skills crucial to building productive patient/staff relations Proved to be very capable in a variety of situations (i.e.; knowledge of, sensitivity to, and compassion for persons experiencing behavioral health crises) Comfortable with giving and receiving feedback as well as constructive criticism Informed BH patients of what to expect with regard to upcoming appointments to include their financial responsibility (i.e., copay) for BHS in advance of their appointment On occasion arranged for accommodations for patients having barriers to care (e.g., translation, transportation) Communicated back to referral source to inform them of the completion of the referral SUPERVISION Highly organized and detail oriented with many years of experience providing thorough and skillful supervision to military personnel, government and contract employees Possesses high motivation, professional competence and time management skills in her service delivery Developed and maintained resource directory of services that are potentially useful for patient population.
  • In particular, knowledge of behavioral health services not provided such as psychiatric care, psychological testing, and developmental services Maintained data related to the entire behavioral health department as directed (e.g., GAP referrals) Developed and maintained working relationships with local organizations able collaborate to improve the continuum of care for patients (e.g., attend local service provider networking meetings to learn about local resources and share information about CVHS services with other organizations).
Behavioral Health Case Manager, 01/2015 to 01/2016
Petersburg, VA
Therapeutic Day Treatment Counselor, 01/2014 to 01/2015
Civitas Health Services Inc – Richmond, VA
Student, 01/2012 to 01/2014
South University – Glen Allen, VA
Spanish Teacher, 01/2010 to 01/2011
Vernon Johns Jr. High School – Petersburg, VA
Provider Resiliency Instructor, 01/2008 to 01/2010
Kenner Army Health Clinic – Fort Lee, VA
Clinic Manager, 01/2007 to 01/2008
Bull Dental Clinic – Fort Lee, VA
Work History
Resident, 01/2017 to Current
Skinner Holistic Health Corporation – Chester, VA
  • Able to prioritize and complete multiple tasks, and follow-through to achieve projected goals Able and willing to work collaboratively with a multidisciplinary team Provided hands on case management services as requested by behavioral health providers (e.g., assist patient with gaining access to concrete needs such as completing applications for benefits, assisting patient with information related to housing or transportation) Responded to and managed internal electronic referrals through the electronic record system Responded to BHS requests and information from providers and staff at one's home site Managed the clinical schedule of behavioral health clinicians particularly those at one's home site: make efforts to fill schedules to enhance productivity.
  • COMMUNICATION Dynamic communication and listening skills crucial to building productive patient/staff relations Proved to be very capable in a variety of situations (i.e.; knowledge of, sensitivity to, and compassion for persons experiencing behavioral health crises) Comfortable with giving and receiving feedback as well as constructive criticism Informed BH patients of what to expect with regard to upcoming appointments to include their financial responsibility (i.e., copay) for BHS in advance of their appointment On occasion arranged for accommodations for patients having barriers to care (e.g., translation, transportation) Communicated back to referral source to inform them of the completion of the referral SUPERVISION Highly organized and detail oriented with many years of experience providing thorough and skillful supervision to military personnel, government and contract employees Possesses high motivation, professional competence and time management skills in her service delivery Developed and maintained resource directory of services that are potentially useful for patient population.
  • In particular, knowledge of behavioral health services not provided such as psychiatric care, psychological testing, and developmental services Maintained data related to the entire behavioral health department as directed (e.g., GAP referrals) Developed and maintained working relationships with local organizations able collaborate to improve the continuum of care for patients (e.g., attend local service provider networking meetings to learn about local resources and share information about CVHS services with other organizations).
Behavioral Health Case Manager, 01/2015 to 01/2016
Petersburg, VA
Therapeutic Day Treatment Counselor, 01/2014 to 01/2015
Civitas Health Services Inc – Richmond, VA
Student, 01/2012 to 01/2014
South University – Glen Allen, VA
Spanish Teacher, 01/2010 to 01/2011
Vernon Johns Jr. High School – Petersburg, VA
Provider Resiliency Instructor, 01/2008 to 01/2010
Kenner Army Health Clinic – Fort Lee, VA
Clinic Manager, 01/2007 to 01/2008
Bull Dental Clinic – Fort Lee, VA
Education
Doctor of Ministry: 2019
South University - Glen Allen, VA
Master of Arts: Clinical Mental Health Counseling, 2014
South University - Glen Allen, VA
Clinical Mental Health Counseling Collegiate Professional License, VCCS Career Switcher Program, Glenns, VA (Spanish PREK-12: 2009
Bachelor of Science: Psychology, 2006
University of Maryland - Landstuhl
Psychology Dental Management Development Army Course 6C-F1/331-F2 :: 2002
Associate of Science: General Studies, 1999
Troy State University - Fort Benning, GA
Summary
To ensure the productivity, efficiency, and quality of care provided in behavioral health services (BHS) department. To assist behavioral health (BH) patients in accessing needed BH and other services as recommended by BH Clinicians. Facilitated direct patient care provided in an integrated behavioral health care model for a diverse and underserved clinical patient population of all ages. Accepted and responded to inquiries about BHS in person, by phone, and electronically Accepted and completed internal and external referrals to and from BH clinicians for BHS Triaged patient needs providing mental health first aid for patients in crisis Ensured patients referred to appropriate provider according to specialization Over 10 years of military experience working with diverse populations of civilian and military personnel; strong practical experience in operational management along with solid academic and military training background in psychology and counseling
Affiliations
USO Sponsoring Member Since 2014 Paralyzed Veterans of America 2018 Honorary Member(Member Since 2014) Member of Wounded Warrior Project Skills behavioral health, case management, financial responsibility, assisting patient, assist patient
Languages
Bilingual; fluent in English and Spanish (reading, writing, speaking) Activities and Honors
Highlights
  • Microsoft Office/Word, Excel, and PowerPoint
  • Army
  • Behavioral health
  • Benefits
  • C
  • Case management
  • Counseling
  • Delivery
  • Detail oriented
  • Fluent in English
  • Financial responsibility
  • Government
  • Home site
  • Listening
  • Management Development
  • Meetings
  • Mental Health
  • Access
  • Excel
  • Microsoft Office
  • PowerPoint
  • Word
  • Networking
  • Assisting patient
  • Assist patient
  • Personnel
  • Psychology
  • Speaking
  • Reading
  • Receiving
  • Spanish
  • SUPERVISION
  • Time management
  • Translation
  • Transportation
Skills
  • Microsoft Office/Word, Excel, and PowerPoint,
  • Army, behavioral health, benefits, C, case management, Counseling, delivery, detail oriented, fluent in English, financial responsibility, government, home site, listening, Management Development, meetings, Mental Health, access, Excel, Microsoft Office, PowerPoint, Word, networking, assisting patient, assist patient, personnel, Psychology, speaking, reading, receiving, Spanish, SUPERVISION, time management, translation, transportation
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    Resume Overview

    Companies Worked For:

    • Skinner Holistic Health Corporation
    • Civitas Health Services Inc
    • South University
    • Vernon Johns Jr. High School
    • Kenner Army Health Clinic
    • Bull Dental Clinic

    School Attended

    • South University
    • University of Maryland
    • Troy State University

    Job Titles Held:

    • Resident
    • Behavioral Health Case Manager
    • Therapeutic Day Treatment Counselor
    • Student
    • Spanish Teacher
    • Provider Resiliency Instructor
    • Clinic Manager

    Degrees

    • Doctor of Ministry : 2019
      Master of Arts : Clinical Mental Health Counseling , 2014
      Clinical Mental Health Counseling Collegiate Professional License, VCCS Career Switcher Program, Glenns, VA (Spanish PREK-12 : 2009
      Bachelor of Science : Psychology , 2006
      Psychology Dental Management Development Army Course 6C-F1/331-F2 : : 2002
      Associate of Science : General Studies , 1999

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