residence resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Experience
Residence, 12/2013 to Current Als Limited – Dallas, TX,
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming
Assisted with daily living activities, running errands and household chores
Provided compassionate and patient-focused care to cultivate well-being
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment
Coached family members and caregivers on client support to facilitate active involvement and carry-over in both home and community settings
Followed Individualized Family Service Plan and developed methodologies for reaching each child's specific developmental goals
Equipped caregivers to be active participants in intervention through addressing specific goals, delivering coaching sessions and communicating with entire team
Developed and maintained clear, individualized documentation
Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs
Evaluated dynamics of different personnel groups through range of planned activities and programs
Maintained neutrality when supporting patients despite difficult behavior
Exercised confidentiality to protect client diagnosis and treatment in compliance with HIPAA standards and regulations
Managed clients safely and appropriately to minimize risk of physical injury
Trained parents and caregivers to support client treatment and behavior reduction protocols
Updated parents and caregivers on client progress to visualize client trajectory.
Data Entry Clerk, 08/2011 to 06/2013 MS Home Care – City, STATE,
Responsible for entering all data in a timely manner
Responsible for filing medical records
Responsible for any assistance a team leader may need
Responsible for assisting patient with telephone calls and messages to the appropriate help
Completed data entry tasks with accuracy and efficiency.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Responsible for transcribing medical records without errors
Organized, sorted, and checked input data against original documents.
Medical Office Technician/Receptionist, 06/2004 to 05/2009 CCMC Rural Health Clinic – City, STATE,
Collected, recorded, and entered patient demographics and insurance information into the system
Scheduled patient appointments
Scheduling patient referrals
Prepared patient medical records within the clinic
Prepared patient medical records requested for referrals
Created patient forms needed for clinical use and charting
Maintained quality assurance and customer satisfaction objectives
Completed job reports and logs immediately following service calls
Responsible for the collection of money from patients, according to type of insurance held
Balanced all money within the clinic, and making daily deposits
Kept inventory and ordered all sample medication for the clinic as needed
Ordered all supplies needed for the clinic both medical supplies and office supplies
Answered the phone, recorded messages, and relayed messages to the appropriate clinic staff
Assisted in procedures, such as pap smears, sutures, etc
Trained to count medications with nursing staff
Assisted with the triage of patients as needed
Assisted in obtaining patient vital signs as needed
Educated new clinic staff on the daily operations of the clinic
Educated new clinic staff on the computer system used by the clinic
Educated new clinic staff on insurance types, the process of filing each, and the co-payments required for each
Worked extensively in Excel and Word documents
Designed business cards and patient information forms for clinic
Gained extensive leadership skills in office management and new staff training and education
Conducted patient satisfaction surveys weekly
Completed patient referrals to other medical specialists
Pulled charts and prepared for nurse and doctor assessment
Organized paperwork such as charts and reports for office and patient needs
Maintained records by recording, obtaining, and updating personal and financial information
Enhanced office productivity by managing high volume of callers per day
Kept patients' appointments on schedule by informing provider of patient's arrival and any delays
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Maintained current and accurate medical records for patients
Aided with prescription refill requests
Adhered to strict HIPAA guidelines to protect patient privacy
Completed and filed financial documentation for accounting purposes
Entered procedure codes and diagnosis codes into medical billing software.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Organized paperwork such as charts and reports for office and patient needs.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Assistant Office Manager and Animal Attendant, 04/2002 to 06/2004 Oktibbeha County Humane Society – City, STATE,
Scheduled events that promote the company and its services to patients
Kept and reported log of daily activities
Maintained and submitted pertinent data on the animals in my care
Responsible for expenses and reporting
Collected money from customers and balanced the drawer and books
Created innovative ways to promote the services the Oktibbeha County Humane Society has to offer to the residents of the Golden Triangle
Oversaw the care and management of animals
Gained extensive knowledge in customer service and public relations
Work extensively in Excel and Word documents
Design flyers for upcoming events in the territory
Assisted in different procedures the animals required
Conduct customer satisfaction surveys weekly
Kept animals clean and free of contaminants to promote optimal health
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
Administered medications to animals in treatment and documented changes in condition
Educated caregivers and pet owners on animal care, nutrition, and disease management
Protected animals from care errors by maintaining clear and secure tags
Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment
Supported animal surgeries by preparing animals, maintaining surgical equipment, and monitoring animal condition after surgery
Completed animal examinations and recorded pulse, respiration rate and temperature.
Education
Bachelor’s Psychology: Applied Behavior Analysis, Expected in to Purdue University - Seattle, WA GPA:
MS: , Expected in to Holmes Community College Goodman - , GPA:
(10+ years) Insurance Verification (7 years) Medical Records (10+ years) Workers' Compensation (7 years) HIPAA (10+ years) Animal Care (10: , Expected in to Choctaw County High School - Ackerman, MS GPA: 10+ years) Medical Office Management (7 years) Medical Scheduling (7 years) Cost Management Triage (7 years) Office Management (7 years) Transcription (10+ years) Medical office experience
ICD-10: , Expected in to EMR - , GPA: years) Employee Orientation (7 years) Patient Care (10+ years) Medical Billing
Hospital Experience (10: , Expected in to - , GPA:
Medical Coding (5 years: , Expected in to - , GPA: Vital Signs
10+ years) Anatomy Knowledge (10+ years) Clerical Experience (10+ years) Medical Receptionist (10+ years: , Expected in to - , GPA:
+ years) Accounts Receivable (7 years) Experience Administering Injections (5 years) Phone Etiquette (10+ years) Training & Development (10+ years) Microsoft PowerPoint (10+ years) CPT Coding: , Expected in to - , GPA:
Extensive knowledge of insurance procedures, including Medicare, Medicaid, CHIPS, Blue Cross, Private Insurances, Workers' Comp, etc.
Extensive knowledge of medical computer program AS 400 and data entry on patients, including insurance data entry
Knowledge of general medical terminology
Extensive customer service and public relation skills obtained while working with patients, clinic staff, hospital staff, home health, and other healthcare providers
Summary
Experienced Medical Office Technician with a background in Data Entry and a new degree in behavior therapy. I have over 15 years of experience in the medical field and over 5 years working one-on-one with young children with Autism. Excellent communication and critical thinking skills. Immediate: To join a team of professionals that are customer-focused and driven to be the best at what they do with the opportunity for advancement through proven ability and hard work. Professional Summary
Experienced Medical Office Technician with a background in Data Entry and a new interest in behavior therapy. I have over 15 years of experience in the medical field and over 5 years working one-on-one with young children with Autism. Excellent communication and critical thinking skills.
Immediate: To join a team of professionals that are customer-focused and driven to be the best at what they do with the opportunity for advancement through proven ability and hard work.
Eventual: To be a core member of the work team helping families in the area and helping to establish an excellent reputation for quality service.
Highlights
And Professional Assessments
Familiar with current computer programs and software (8 years)
Vast knowledge of medical terms and their meanings (9 years)
Experience with current data entry computer programs (10+ years)
Knowledge of all Microsoft programs (7 years)
Completed courses in keyboarding skill (7 years)
Familiar with medical insurance filing and coding (10+ years)
Experience with filing medical insurance claims and policies (5 years)
Customer service
Physiology knowledge
Documentation review
ICD coding
Computer literacy
Customer support
Excellent Communication skills
Data entry
Typing
Medical Office Technology training- this program covered medical office terminology, keyboarding skills, computer skills, and office management skills
Assessments
Creating presentations with PowerPoint: Expert
Knowledge of Microsoft PowerPoint tools and features: Expert
Working with MS Word documents: Proficient
Knowledge of various Microsoft Word features, functions, and techniques: Proficient
Medical terminology: Proficient
Understanding and using medical terminology: Expert
Work style: Reliability: Familiar
Measures a candidate's tendency to be dependable and come to work: Familiar
Customer focus & orientation: Highly Proficient
Responding to customer situations with sensitivity: Highly Proficient
Additional Information
I am a very efficient worker with a vast knowledge of medical terms, coding diagnosis, regulations,
I am familiar with and aware of current OSHA and HIPPA standards and utilize multitasking abilities
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Resume Overview
School Attended
Purdue University
Holmes Community College Goodman
Choctaw County High School
EMR
Job Titles Held:
Residence
Data Entry Clerk
Medical Office Technician/Receptionist
Assistant Office Manager and Animal Attendant
Degrees
Bachelor’s Psychology
MS
(10+ years) Insurance Verification (7 years) Medical Records (10+ years) Workers' Compensation (7 years) HIPAA (10+ years) Animal Care (10
ICD-10
Hospital Experience (10
Medical Coding (5 years
10+ years) Anatomy Knowledge (10+ years) Clerical Experience (10+ years) Medical Receptionist (10+ years
+ years) Accounts Receivable (7 years) Experience Administering Injections (5 years) Phone Etiquette (10+ years) Training & Development (10+ years) Microsoft PowerPoint (10+ years) CPT Coding