Research Data Analyst Clinical Research Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Excel/SmartSheet, Office 365 (Microsoft 2016), Windows 10, Power Point Presentations 2016,
  • Microsoft Project, SQL Server
  • Administrative, Problem solving skills
  • Asset management, Profit
  • Benefits, Quality
  • Billing, Research
  • Case management, Risk Management
  • Charts, Safety
  • Content management, SOP
  • Critical thinking, Spanish
  • Customer service, SQL Server
  • Data collection, Translation
  • Databases, Troubleshoot
  • Decision Analysis, Recording vital signs
  • Documentation, Written
  • EKGs
  • Emergency Services
  • Train employees
  • Bilingual English
  • English
  • Financial Analysis
  • Forms
  • Grants
  • Healthcare Management
  • Human Resources
  • Injections
  • Insurance
  • Internal Audits
  • Inventory
  • Leadership
  • MBA
  • Excel
  • Office
  • Power Point
  • Microsoft Project
  • Windows
  • Organizational
  • Patient care
  • Personnel
  • Presentations
Work History
Research Data Analyst/Clinical Research, 11/2016 to 06/2017
North East Medical Service San Leandro, CA,
  • Data Research Project Provided data collection and analysis to the Healthcare, Insurance and Pharmaceutical Industries.
  • Responsible for the daily detailed review of complex insurance and pharmaceutical documents.
  • Analyzed & synthesized data in an effort to populate content management system.
  • Critical thinking to identify and extract targeted information from provided documentation into online databases.
  • Researched pharmaceutical terminology to ensure accuracy of data collected.
  • Documented research data in content management system.
  • Researched, designed, verified and implemented a total of 25 Power Point Presentations within a 3 week timeframe, focusing on different medical indications with the purpose of utilizing them for MMIT Project Training.
Medical Records Field Technician, 02/2010 to 03/2010
Enterprise Consulting Solutions City, STATE,
  • Remote work - Traveled to medical offices in the Tucson area.
  • Managed, prepared and scanned medical charts at various medical facilities using company provided equipment.
  • Responsible for accurate uploading and transferring of scanned medical charts to the Corporate Data Center.
Office Coordinator / Clinical Data Abstractor Lead / Medical Assistant, 03/2004 to 11/2009
Saguaro Physicians - TMC Healthcare City, STATE,
  • Liaison between physicians, patients, insurance agencies and pharmaceutical representatives.
  • Managed patient care and provided customer service.
  • Managed and maintained daily office operations - Clinical and Administrative Worked closely with Physicians, Nurses and Medical Assistants to improve patient care.
  • EPIC Project; worked on the design and implementation of new workflows.
  • Medical Data Abstractor Lead - Managed and conducted the implementation and Francelia Garcia, MBA methodologies for the accurate transfer of the EHR transition process.
  • Managed and trained employees on medical software.
  • Directly supervised medical assistants.
  • Helped troubleshoot and train employees based on standard operating procedures in order to be efficient and effective in their positions.
  • Generated and implemented SOP document/s for office use focusing on asset management (medication and medical supplies inventory) with the goal of reducing costs.
  • Generated and implemented SOP document-focusing on patient care and safety.
  • Form was successfully used for patient injectable (biologics) training.
  • Benefits from using this form were reduction of patient calls and increase in office productivity and profit.
  • Form was created in two languages, English and Spanish.
  • Both forms were eventually implemented and used by the other 8 offices under the same organization.
  • Record management -Maintain and review quality records and service requests and participate in internal Audits and ensured HIPAA compliance.
  • Maintained confidentiality and protected sensitive data at all times, including patient information, proprietary information and personnel information.
  • Reviewed, investigated and communicated with physicians regarding patient treatments, including injections, EKGs, and vitals.
  • Communication: Utilized my bilingual skills for translation purposes, used strong organizational and problem solving skills.
  • Managed and Scheduled appointments (OP Procedures/Emergency Services/General testing) using in-house computerized charting and followed up with patients, conducted patient assessments, recording vital signs and medical information.
  • Managed billing and performed insurance verifications and obtained Prior Authorization approvals from Insurance Companies for patient medical treatments, prescriptions and case management referrals.
  • Obtained grants and successfully enrolled patients in patient assistant programs.
Clinic Operations Manager, 06/2018 to Current
Clinica Amistad City, STATE,
Master's: Business Administration, Healthcare Management, Expected in
Western Governor's University - Salt Lake City, Utah
Graduate Program: Financial Analysis, Accreditation Audit, Decision Analysis, Human Resources, Leadership, Organizational Management, Risk Management, Service Line Development, Social Responsibility & MBA Healthcare Management Capstone Written Project.
Bachelor of Science: Information Technology, Expected in
University of Phoenix Tucson - , Arizona
Medical Secretary/Medial Assistant Certification: , Expected in
Pima Medical Institute - Tucson, Arizona
GPA: 4.0
  • ICD9, CPT-4, HCPCS Coding and Billing Arizona Department of Economic Security (ADES), Division of Developmental Disabilities (DDD), Human Rights Committee (HRC) for District South Human Rights Committee Board Member/Volunteer Tucson, Arizona October 2017-February 2018 Provide independent oversight in matters related to the rights of people with developmental disabilities who are served by the ADES.
  • Review incident reports and programs that might infringe on the rights of members receiving services.
  • Review and provide feedback on proposed research projects involving members receiving services.
  • Make recommendations to the ADES about changes needed to protect the rights of members.
  • William S.
  • Middleton Memorial Veterans Hospital - Patient and Family Education Resource Center Volunteer Tucson, Arizona September 2017 - February 2018 Assist veterans with accessing their MYHEALTHeVET, resume building and job search as needed.
  • Checking email accounts and housing information.

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Resume Overview

School Attended
  • Western Governor's University
  • University of Phoenix Tucson
  • Pima Medical Institute
Job Titles Held:
  • Research Data Analyst/Clinical Research
  • Medical Records Field Technician
  • Office Coordinator / Clinical Data Abstractor Lead / Medical Assistant
  • Clinic Operations Manager
  • Master's
  • Bachelor of Science
  • Medical Secretary/Medial Assistant Certification

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